Information Technology, Summer Help

Sheridan College

Sheridan, WY

JOB DETAILS
SALARY
SKILLS
Computer Skills, Customer Support/Service, Help Desk, Identify Issues, Information Technology & Information Systems, Lift/Move 30 Pounds, Microsoft Windows Operating System, Physical Demands, Videoconferencing
LOCATION
Sheridan, WY
POSTED
30+ days ago

Position Details

POSITION REQUIREMENTS

Job Title Information Technology, Summer Help Department Information Technology Services Location Sheridan Posting Category Staff Desired Start Date 05/11/2026 Hourly Rate (if applicable) Hiring Range $15/hour Full Salary Range Benefits Summary

This is a temporary, non-benefited position.

Months Worked Annually Less than six (6) months Typical Work Schedule

TBD; generally, Mon. - Fri., 8am to 5pm

Position Information

Posting Number 20150996P Job Posting Date 04/30/2026 Initial Review Date Open Until Filled Yes Job Summary

Support end-users of NWCCD and assist IT Staff. Tier 1 support. Facilitate internal and external entities with campus events.

Reports To Technical Director Education/Qualifications

  • Customer service experience
  • Basic computer skills

Knowledge, Skills & Abilities

  • Basic computer skills
  • Familiarity with Microsoft Windows operating systems and Office Products
  • Familiarity with college student portal, student account activation and setup

Working Conditions/Physical Requirements

  • Ability to lift 30 lbs
  • Working hours, Monday-Friday, 8 am to 5 pm
  • Evening events from 5 pm to 9 pm. Possibility of working weekends if events are scheduled

About Northern Wyoming Community College District

Sheridan College is located in historic Sheridan, WY at the foot of the beautiful Big Horn Mountains, minutes away from a variety of outdoor recreational activities. Sheridan is ranked "America's Top Western Town" by True West magazine and is a vibrant community. Sheridan College is a vital component in the community.

NWCCD also includes a small campus site in Buffalo, WY.

Experience Special Instructions to Applicants

Job Duties

These are the job duties for required of the position.

Percentage of time 100% Responsibility/Duty

  • Answer all support helpdesk calls
  • Troubleshoot end-user issues
  • Support video conference courses and classrooms
  • Support on campus events
  • Assist IT staff with classroom/staff/faculty upgrades and updates

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

  • Resume

Optional Documents

  • Cover Letter

About the Company

S

Sheridan College