Information Technology Specialist II - School Tech Services & Support Branch, 66816 (2026-01960)
Salary
$114,820.00 - $162,535.00 Annually
Location
OITS-School Technology Services and Support Branch
Job Type
Full-time 12-month
Job Number
2026-01960
District / Complex Area
EO / OITS / School Technology Services & Support
School / Office
EO / IT Manager
Opening Date
07/01/2026
Closing Date
7/10/2026 11:59 PM Hawaii
Position %
100%
Position Number
66816
Description
APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS
TYPE OF APPOINTMENT ISSUED: This position is included in the Educational Officers Bargaining Unit and will be filled as a clear line appointment.
A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.
Examples of Duties
Under the general supervision of the Information Technology Specialist III of the IT Manager Section, Office of Information Technology Services, the Information Technology Specialist II:
Provides technical support and troubleshooting for legacy phone systems, Cisco router and switch infrastructure, Cisco wireless LAN infrastructure, Cisco Unified Communications (phones, program bells and paging); collaborates with OITS Enterprise Infrastructure Services Branch (EISB) on infrastructure-related projects and initiatives (maintenance and upgrades of network infrastructure resources, maintenance and management of school network monitoring, new construction projects, cabling projects, coordination of firewall issues and requests, and project management of network infrastructure integration projects).
Serves as liaison between Office of Information Technology Services (OITS), Complex Area Superintendent, and complex area schools to communicate OITS technology initiatives and projects ocurring at the state and complex area level, network maintenance, and upgrades. Provides consultation and technical information for school and facilities construction projects; provides consultation and technology guidance to schools on optimizing and leveraging network resources, school technology plans, technology procurement, computer hardware standards and refresh cycles, and technology solutions for school technology coordinators and technicians.
Attend and participate in OITS IT Manager meetings to receive OITS updates, information and training, and to report on complex areas as needed; participate in OITS IT Manager Professional Learning Community; attend and participate in professional development opportunities (trainings, workshops, summits, etc.) to stay current on IT news and solutions. Establish, facilitate, and manage a Professional Learning Community of school technology coordinators and technicians.
Supports EISB with special programs such as eRate, or provides specialized technical expertise to other members of the team in a selected area of expertise (i.e., servers, applications, etc.).
Performs other related duties as assigned.
Minimum Qualifications
Education: Graduation from an accredited college or university with a bachelors degree in business administration with specialization in management information systems.
Desired Education: Bachelors degree in education with specialization in educational technology or information technology; or a bachelors degree in information and/or computer science or related fields.
Experience: Four (4) years of responsible professional work experience in management information systems, systems analysis and/or computer programming of which one (1) year shall have been in an education program, agency, or system.
Desired Experience: Six (6) years of responsible professional experience in information technology and management, two (2) of which were in an educational program, agency, or system.
Combined Education and Experience: An equivalent combination of education and experience may be acceptable, as determined by the Department. Substitutions can be considered for the requirement of experience in an education program, agency, or system.
Knowledge: Business statistics; computer-based information systems; programming application systems; computer and data systems; information systems in organizations; information systems analysis and design; laws, rules, regulations and administrative procedures pertinent to the area or areas of assignment.
Desired Knowledge: Expert knowledge of the current practices, principles, and theories of IT, project management, supervision, and department organization and functions, along with sufficient knowledge of educational programs to assist school officials in planning and implementing systemic solutions for difficult problems. Knowledge of current IT solutions available to the academic environment.
Ability to: Perform full range of information technology services in area(s) of assignment; communicate effectively with others both orally and in writing; operate computer and other business machines.
Supplemental Information
SALARY RANGE: EOSR-7, $114,820 to $162,535.
Department of Education certificated employees will be placed on the salary range in accordance with Department regulations.
All others will be placed on the first step of $114,820 .
WORK YEAR AND BENEFITS: This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.
POSTING CYCLE: Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 16th of any calendar month.
HOW TO APPLY: All materials submitted become the property of the Hawaii Department of Education and will not be returned to the applicant.
Visit the Hawaii Department of Education career page, listed below. Click on the title of the position you are interested in and click on the green APPLY button in the top righthand corner. Provide all relevant information for consideration including but not limited to your education, work experience, and certificates. It is optional to include a "Personal Statement" of what you can contribute to this specific position.
http://www.schooljobs.com/careers/hawaiipublicschools
Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.
After you submit your online application, you will receive a system generated email acknowledging receipt of your application.
EDUCATIONAL OFFICER CONTRACTUAL AGREEMENT: Priority for appointments shall be given to qualified and tenured educational officers in that class who wish to move to that position through lateral transfer or a voluntary demotion and second to all other qualified educational officers with tenure.
APPROVED:
Sean Bacon
Assistant Superintendent
Office of Talent Management
Equal Opportunity
The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.
Payday
New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.
12-month certificated employees enjoy a range of competitive benefits:
The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.
01
INTERNAL APPLICATION QUALIFICATION:
Are you a current salaried employee who is a tenured educational officer or was previously a tenured educational officer in the Hawai`i State Department of Education?
Required Question
Employer Hawaii State Department of Education
Address P.O. Box 2360
Honolulu, Hawaii, 96804