Information Technology Specialist II - School Tech Services & Support Branch, 66816 (2026-01960)

Hawaii State Department of Education

Honolulu, HI

JOB DETAILS
SALARY
$114,820–$162,535 Per Year
SKILLS
Academic Background, Administrative Procedures, Annuities, Business Administration, Cisco Routers, Cisco Switches, Cisco Unified Communications, Collective Bargaining, Communication Skills, Computer Hardware, Computer Programming, Computer Science, Construction Project Management, Construction Projects, Dental Insurance, Educational Technology, Firewalls, Hardware Standards, Health Insurance, Healthcare, Identify Issues, Information Science, Information Technology & Information Systems, Investment Services, Management of Information Systems/Technology (MIS), Network Administration/Management, Network Configuration Management, Network Integration, Network Monitoring, Payroll Tax, Procurement Planning, Project/Program Coordination, Project/Program Management, Regulations, Retirement Plan, School Buildings, School Management, Systems Analysis, Talent Management, Technical Leadership, Technical Support, Wireless LAN
LOCATION
Honolulu, HI
POSTED
4 days ago

Information Technology Specialist II - School Tech Services & Support Branch, 66816 (2026-01960)

Salary

$114,820.00 - $162,535.00 Annually

Location

OITS-School Technology Services and Support Branch

Job Type

Full-time 12-month

Job Number

2026-01960

District / Complex Area

EO / OITS / School Technology Services & Support

School / Office

EO / IT Manager

Opening Date

07/01/2026

Closing Date

7/10/2026 11:59 PM Hawaii

Position %

100%

Position Number

66816

  • Description
  • Benefits
  • Questions

Description

APPLICANTS MAY BE EDUCATIONAL OFFICERS, TEACHERS AND OTHER QUALIFIED INDIVIDUALS

  • ANTICIPATED VACANCY*

TYPE OF APPOINTMENT ISSUED: This position is included in the Educational Officers Bargaining Unit and will be filled as a clear line appointment.

A WRITTEN EXAMINATION/ASSIGNMENT MAY BE ADMINISTERED TO HELP DETERMINE POSSESSION OF THE KNOWLEDGE AND ABILITIES PORTIONS OF THE MINIMUM QUALIFICATION REQUIREMENTS.

Examples of Duties

Under the general supervision of the Information Technology Specialist III of the IT Manager Section, Office of Information Technology Services, the Information Technology Specialist II:

  1. Provides technical support and troubleshooting for legacy phone systems, Cisco router and switch infrastructure, Cisco wireless LAN infrastructure, Cisco Unified Communications (phones, program bells and paging); collaborates with OITS Enterprise Infrastructure Services Branch (EISB) on infrastructure-related projects and initiatives (maintenance and upgrades of network infrastructure resources, maintenance and management of school network monitoring, new construction projects, cabling projects, coordination of firewall issues and requests, and project management of network infrastructure integration projects).

  2. Serves as liaison between Office of Information Technology Services (OITS), Complex Area Superintendent, and complex area schools to communicate OITS technology initiatives and projects ocurring at the state and complex area level, network maintenance, and upgrades. Provides consultation and technical information for school and facilities construction projects; provides consultation and technology guidance to schools on optimizing and leveraging network resources, school technology plans, technology procurement, computer hardware standards and refresh cycles, and technology solutions for school technology coordinators and technicians.

  3. Attend and participate in OITS IT Manager meetings to receive OITS updates, information and training, and to report on complex areas as needed; participate in OITS IT Manager Professional Learning Community; attend and participate in professional development opportunities (trainings, workshops, summits, etc.) to stay current on IT news and solutions. Establish, facilitate, and manage a Professional Learning Community of school technology coordinators and technicians.

  4. Supports EISB with special programs such as eRate, or provides specialized technical expertise to other members of the team in a selected area of expertise (i.e., servers, applications, etc.).

  5. Performs other related duties as assigned.

Minimum Qualifications

Education: Graduation from an accredited college or university with a bachelors degree in business administration with specialization in management information systems.

Desired Education: Bachelors degree in education with specialization in educational technology or information technology; or a bachelors degree in information and/or computer science or related fields.

Experience: Four (4) years of responsible professional work experience in management information systems, systems analysis and/or computer programming of which one (1) year shall have been in an education program, agency, or system.

Desired Experience: Six (6) years of responsible professional experience in information technology and management, two (2) of which were in an educational program, agency, or system.

Combined Education and Experience: An equivalent combination of education and experience may be acceptable, as determined by the Department. Substitutions can be considered for the requirement of experience in an education program, agency, or system.

Knowledge: Business statistics; computer-based information systems; programming application systems; computer and data systems; information systems in organizations; information systems analysis and design; laws, rules, regulations and administrative procedures pertinent to the area or areas of assignment.

Desired Knowledge: Expert knowledge of the current practices, principles, and theories of IT, project management, supervision, and department organization and functions, along with sufficient knowledge of educational programs to assist school officials in planning and implementing systemic solutions for difficult problems. Knowledge of current IT solutions available to the academic environment.

Ability to: Perform full range of information technology services in area(s) of assignment; communicate effectively with others both orally and in writing; operate computer and other business machines.

Supplemental Information

SALARY RANGE: EOSR-7, $114,820 to $162,535.

Department of Education certificated employees will be placed on the salary range in accordance with Department regulations.

All others will be placed on the first step of $114,820 .

WORK YEAR AND BENEFITS: This appointment will be on a 12-month basis with vacation and sick leave provided according to applicable regulations.

POSTING CYCLE: Vacant or unfilled positions may be internally and/or externally advertised on the 1st and/or 16th of any calendar month.

HOW TO APPLY: All materials submitted become the property of the Hawaii Department of Education and will not be returned to the applicant.

Visit the Hawaii Department of Education career page, listed below. Click on the title of the position you are interested in and click on the green APPLY button in the top righthand corner. Provide all relevant information for consideration including but not limited to your education, work experience, and certificates. It is optional to include a "Personal Statement" of what you can contribute to this specific position.

http://www.schooljobs.com/careers/hawaiipublicschools

Official transcripts (if not on file) must be submitted at the time of an official offer of employment. Transcripts may be sent by U.S. mail to the Office of Talent Management/EO Recruitment, P.O. Box 2360, Honolulu, HI 96804.

After you submit your online application, you will receive a system generated email acknowledging receipt of your application.

EDUCATIONAL OFFICER CONTRACTUAL AGREEMENT: Priority for appointments shall be given to qualified and tenured educational officers in that class who wish to move to that position through lateral transfer or a voluntary demotion and second to all other qualified educational officers with tenure.

APPROVED:

Sean Bacon

Assistant Superintendent

Office of Talent Management

Equal Opportunity

The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes.

Payday

New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month.

12-month certificated employees enjoy a range of competitive benefits:

  • Holidays: Employees observe paid holidays during the school year provided that all conditions under the respective collective bargaining agreement are met.
  • Vacation: 12-month certificated employees earn 21 days per year.
  • Sick Leave: 12-month certificated employees earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits.
  • Health Insurance: If eligible, the State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan.
  • Group Life Insurance: The State provides a free life insurance policy for employees and retirees.
  • Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
  • Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
  • Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits.
  • Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products.
  • Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available.
  • Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
  • Social Security: As an employer, the State also contributes to an employees social security account.
  • Workers Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers compensation.
  • Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.

The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements.

01

INTERNAL APPLICATION QUALIFICATION:

Are you a current salaried employee who is a tenured educational officer or was previously a tenured educational officer in the Hawai`i State Department of Education?

  • Yes
  • No

Required Question

Employer Hawaii State Department of Education

Address P.O. Box 2360

Honolulu, Hawaii, 96804

Website https://www.hawaiipublicschools.org

About the Company

H

Hawaii State Department of Education