INFORMATION TECHNOLOGY MANAGER - APPLICATIONS AND ANALYTICS

WE STRONGLY ENCOURAGE APPLICANTS TO READ THE JOB ANNOUNCEMENT
IN ITS ENTIRETY BEFORE SUBMITTING AN APPLICATION FOR THIS POSITION.
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The City of Torrance recognizes the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to the City of Torrance.

The City of Torrance invites your interest in the position of Information Technology Manager - Applications and Analytics. 

The City
Torrance California, the eighth largest city in Los Angeles County, is a vibrant coastal city situated in the South Bay region of Southern California. With nearly 150,000 residents and a peak daytime population that grows to 250,000 or more, Torrance spans an area of almost 22 square miles, including a picturesque mile of beach. Known for its diverse culture and strong sense of community, the city offers a blend of natural beauty and urban convenience, boasting a rich history, an array of parks, excellent schools, and a thriving business sector. The City of Torrance is governed by the Council-Manager form of government with an elected Mayor and six Council Members who appoint a City Manager, a City Attorney, and members of 14 advisory commissions, boards, and council. The Executive team works under the direction of the City Manager based on merit principles. Torrance is a full-service city with an annual operating budget of $525.4 million, capital improvement plan of 182.1 million and a staff of over 1,600 organized in 14 departments.

Torrance features world-class medical and research facilities, vibrant shopping, four-star dining, as well as an intricate mix of burgeoning industrial and commercial facilities. Torrance is one of the few cities in the South Bay to feature its own municipal airport and support facilities. It is also considered to be a "headquarters" city, with major corporations such as Sunrider International, Alpinestars USA, Health-Ade Kombucha, Pelican Products, L3 Harris Technologies, RapiScan Systems, American Honda Motor Company, and Robinson Helicopter Company all calling Torrance home

The Department
The Information Technology Department is responsible for the administration of the City's information and communications systems and infrastructure. Services include the planning, procurement, delivery, maintenance and training which support the business functions of City departments through technology. The Information Technology department's responsibilities include: Computer hardware systems, Data and telecomm infrastructure, Data management, Information security, Radio and wireless communications, Software and applications, and Telephone and voice systems. 

The Position
The City of Torrance is seeking a dynamic and experienced leader for the position of Information Technology Manager - Applications and Analytics. This position will oversee day to day operations and manage staff in the Applications and Analytics Division of the IT Department. The IT Manager - Applications and Analytics plans, develops, implements, and supports the City's current and future business applications, ensuring the applications are meeting business requirements and goals and help to fulfill end-user requirements. This position will be the architect for enterprise solutions, business intelligence, data analytics, and other data driven management principles. Creativity and resourcefulness with expert knowledge and experience are vital skills to accomplish goals and objectives and apply software development and applications support concepts. This position functions as a consultant and provides professional advice on technology solutions to meet the business and operating needs of all City departments.

• Applications & Systems Leadership: Plan, direct, and oversee the design, development, implementation, integration, and maintenance of enterprise business applications across client-server, web, mobile, and cloud platforms.
• Enterprise Architecture & Technology Strategy: Lead the development of enterprise architecture standards and long-term technology strategies, ensuring scalable, secure, and innovative solutions aligned with City goals.
• Data Analytics & Business Intelligence: Direct the development of data analytics, reporting platforms, and business intelligence solutions to support data-driven decision-making, transparency, and operational efficiency.
• Division Operations & Performance Management: Manage daily operations of the Applications and Analytics Division, including project prioritization, service delivery, workload management, and performance monitoring through ITSM systems and metrics
• Staff Leadership & Development: Manage division staff and provide day-to-day leadership to ensure a high-performance, customer-focused work environment.
• Project & Portfolio Management: Oversee complex IT project portfolios, ensuring projects are delivered on time, within scope and budget, and aligned with organizational priorities and stakeholder expectations.
• Governance, Quality Assurance, & Process Improvement: Establish and enforce policies, procedures, change management, and quality assurance practices to ensure reliable, secure, and efficient application services and continuous process improvement.
• Stakeholder Engagement & Internal Consulting: Serve as a strategic advisor to City departments and leadership, assessing business needs, recommending technology solutions, and coordinating cross-departmental initiatives to enhance service delivery.