Information Technology (IT) Intern

Temporary Intern – Information Technology (IT)
Duration: Up to 3 months (short-term assignment)
Schedule: 90/80 work schedule, 40 hours per week
Pay Rate: $20.00 per hour

BRIEF DESCRIPTION OF JOB DUTIES:

• Provide first-level technical support for desktop, laptop, printer, and mobile device issues.
• Assist with Windows workstation deployment, imaging, configuration, and troubleshooting.
• Support Active Directory user account management, password resets, and access control administration.
• Assist with software installation, updates, and license management in accordance with company IT policies.
• Support Microsoft 365 applications, Outlook, Teams, and Office troubleshooting.
• Participate in cybersecurity initiatives including endpoint protection, system hardening, and security awareness activities.
• Assist with network troubleshooting involving switches, wireless access points, and connectivity issues.
• Document IT procedures, troubleshooting guides, and system configurations.
• Support data backup and recovery processes.
• Assist with inventory management of IT assets and equipment.
• Participate in special projects involving automation, scripting, software development, or process improvements.
• Maintain confidentiality of company, customer, and employee information.

QUALIFICATIONS:

• Currently enrolled in a Bachelor's degree program in Software Development, Computer Science,
• Information Technology, Information Systems, or related discipline.
• Basic to intermediate knowledge of:C++JavaPython
• Understanding of Object-Oriented Programming {OOP) concepts.
• Familiarity with Windows operating systems and Microsoft Office applications.
• Strong analytical and troubleshooting skills.
• Ability to work independently and collaboratively within a team environment.
• Excellent verbal and written communication skills.
• Strong attention to detail and organizational skills.
• Experience with Visual Studio or Visual Studio Code.
• Exposure to networking concepts {TCP/IP, DNS, DHCP).
• Exposure to Active Directory and Microsoft Windows Server environments.
• Basic scripting experience using PowerShell or Python.
• Interest in cybersecurity, system administration, or software development.
• Experience with hardware troubleshooting and PC assembly is a plus.
• Ability to occasionally lift and move computer equipment up to 25 pounds.
• Ability to work at a desk and use a computer for extended periods.
• Ability to move throughout office and manufacturing environments.
• Paid Internship
• Flexible schedule based on school commitments
• Valuable hands-on experience in enterprise IT, cybersecurity, and manufacturing operations
• US Citizenship is required

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