Information Technology Director

NextStep

Charlotte, NC

JOB DETAILS
SALARY
SKILLS
Alliance/Partner Management, Analysis Skills, Budgeting, Business Administration, Computer Science, Computer Skills, Corporate Policies, Establish Priorities, Federal Laws and Regulations, Help Desk, Information Technology & Information Systems, Interpersonal Skills, Leadership, Management of Information Systems/Technology (MIS), Mathematics, Mentoring, Multitasking, Organizational Development/Management, Organizational Skills, People Management, Point of Sale (POS) Hardware, Point of Sale (POS) Systems, Project/Program Management, Resource Management, Restaurant, Safety/Work Safety, ServiceNow, Standards Development, State Laws and Regulations, Strategic Planning, System Integration (SI), Systems Administration/Management, Team Lead/Manager, Team Player, Technical Leadership, Time Management, Willing to Travel
LOCATION
Charlotte, NC
POSTED
1 day ago
Information Technology Director, Charlotte, NC

The Information Technology Director will lead the IT department staff and technology solutions.

Responsibilities:

– Effectively lead the day-to-day operation of the Information Technology department.

– Ensure technology meets the needs of the business.

– Partner with leadership in creating the technology roadmap.

– Execute against technology vision consistent with products being delivered.

– Manage projects within reasonable timeframes and budgets.

– Maintain effective partnerships across the organization, and be able to influence management, peers and project staff through an inclusive style, leadership ability.

– Ensure vendors are supporting the designated environment within the organization.

– Ensure systems facilitate appropriate data access, integrity, reporting, and analysis capabilities.

– Continually seek ways to leverage technology to improve organizational efficiencies.

– Review existing technology choices regularly to ensure they still meet the requirements of the company and properties.

Qualification:

– Bachelor's Degree in IT or a Computer Science, or Business Administration; or any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities.

– 3+ years of successful IT management experience.

– Manage a team of 7 people.

– Experience in managing large scale IT projects.

– Experience managing enterprise systems in a corporate IT environment.

– Experience creating and issuing standards and policy in a corporate IT environment.

– Management experience with multiple locations or multiple outlets preferred.

– Excellent technical knowledge of technology disciplines and how systems integrate with multiple environments and other systems.

– Excellent working knowledge of restaurant systems, including but not limited to point of sale (hardware and software), network, inventory, labor, payment systems, and guest-facing technology.

– Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, and coordination and management of people.

– Strong interpersonal, teamwork, and communication, mentoring, and listening skills.

– Strong skill in reading, writing, math, and interpreting general business documents.

– Strong computer skills and knowledge of computer POS systems and server environments.

– ServiceNow or other help desk ticketing systems a plus.

– Strong Project Management skills.

– Ability to work independently and collaboratively with other departments.

– Ability to prioritize and manage multiple projects with sensitive deadlines.

– Ability to travel when needed and open to work nights, weekends and holidays.

– Ability to comply with federal, state, and local regulations, and company safety policies.

– Proactively initiates, develops, and maintains effective working relationships with business leaders and team members.

Benefits include medical insurance, retirement plan, PTO, etc. Salary: 80K+ DOE.

About the Company

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NextStep