INFORMATION TECHNOLOGY (BAND C) - SYSTEMS ANALYST - OAHU
Salary
See Position Description
Location
Island of Oahu
Job Type
Various
Job Number
26-0155
Department
Various
Opening Date
04/17/2026
Closing Date
Continuous
Recruitment Information
Recruitment Number 26-0155
$6,043 to $8,601 per month (SR 24, Step D to M)
$6,535 to $9,302 per month (SR 26, Step D to M)
$7,351 to $10,464 per month (SR 28, Step D to M)
Note: Hiring rates will be based on availability of funds, the applicants qualifications, and other relevant factors.
A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaiis Civil Service Job Opportunities Listing page of our website.
Duties Summary
This position provides overall direction and leadership in managing the Department's IT unit. Duties and responsibilities include overseeing the department's software, hardware, network, and information security. This position ensures the availability, continuity, and security of data and information technology services by analyzing computer and information needs of the department from an operational and strategic perspective and determining immediate and long-range personnel and equipment requirements and goals. The position provides management of information technology activities of highly complex enterprise information technology solution, which may require supervision of several project development teams.
Positions assigned to this level also spend a majority of work time supervising subordinate professionals at the Entry and/or Journey worker Band level in the performance of professional work. Supervisory duties and responsibilities include planning and directing the work of subordinates; assigning and reviewing their work; advising them on difficult and complex problem areas; timing and scheduling their work; providing technical guidance and staff training and development; and other related supervisory responsibilities as necessary.
Specialty/Functional Area:
Systems Analyst, Senior: Identifies complex inter/intra departmental problems, evaluates existing systems and technologies, cost and time constraints and recommends most effective solution for systems design. Leads system integration testing, interface development, conversion activities, interaction between systems and other system implementation tasks. Works with users under general supervision and is able to handle all complex technical aspects of systems analysis. May oversee activities of lower level employees in the department or supervise resources on special projects.
Minimum Qualification Requirements
To qualify, you must meet all of the following requirements:
LEGAL AUTHORIZATION TO WORK:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic Education: A bachelors degree from an accredited college or university.
Excess Information Technology Experience as described below or any other responsible administrative, professional or analytical work experience which provided knowledge, skills and abilities comparable to those acquired in four years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.
Specialized Experience: Four (4) to six (6) years of professional Information Technology (IT) work experience in the Systems Analyst Specialty area which includes at least one (1) year of professional IT work experience comparable to the Journey worker Band B level in the Systems Analyst Specialty area; or any equivalent combination of training and experience.
Journeyworker: Performs complex professional work and exercises independent judgment, discretion and adaptation in determining an approach and applying broad concepts, subject matter knowledge, professional skills and techniques in order to successfully complete assignments and fulfill the full scope of responsibilities. Assignments require considerable knowledge of applicable laws, rules, policies, regulations and procedures in a subject matter area or field of expertise; and typically requires the analysis and understanding of various factors, conditions, processes, functions, etc., in order to formulate a feasible solution/work product. Controlling precedents, policies, procedures and decisions are not immediately apparent to problems being analyzed. Positions may be assigned work as a generalist, performing the full range of professional work from simple to highly complex assignments, but spends the majority of work time performing complex professional work. Positions may be assigned work as a specialist performing the full range of work in a specialized area encompassing a range of complexity from simple to highly complex work but spends a majority of work time performing complex work in the specialized area.
Applicants must also possess one or a combination of the following:
A) Supervisory Aptitude: Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision (e.g., by serving as a group or team leader); or in similar work which opportunities for demonstrating supervisory capabilities exist; or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.
B) Supervisory Experience: Supervisory work experience which includes: 1) planning, organizing, scheduling, and directing the work of others; 2) assigning and reviewing their work; 3) advising them on difficult work problems; 4) training and developing subordinates; and 5) evaluating their work performance.
Job Related Competencies Required: Depending upon the level you are interested in and being considered for, applicants must possess experience and/or training which demonstrates a basic understanding of at least some of the following competencies: Customer Focus; Initiative; Reading; Writing; Oral Communication; Decision Making; Problem Solving; Reasoning; Information Management; Interpersonal Skills; Technical Competence; Organizational Awareness; and Supervisory Skills.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
02937:82723:100416:13: DT
Other Information
The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Offices Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAII
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employees social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employees work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaiis Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
02
EMPLOYMENT STATUS SURVEY #1
Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation.
Which of the following reflects your current employment status?
03
EMPLOYMENT STATUS SURVEY #2
Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation.
If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off.
If you selected other in response to Employment Status Survey #1, please explain.
if these two options do not apply to you, please indicate "N/A."
04
APPLICANTS ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score.
Please do not submit a resume in place of completing the Supplemental Questions.
You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education.
In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.
To receive credit for substitute, temporary assignment, or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified.
Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii - Department of Human Resources Development - 235 South Beretania Street - 11th Floor - Honolulu, Hawaii 96813.
If you previously submitted supporting documents (e.g., transcripts, diploma, drivers license, etc.) to our office, you are not required to resubmit them.
05
APPLICANTS ACKNOWLEDGMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified.
Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
06
APPLICANTS ACKNOWLEDGMENT - MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A live link to the complete Minimum Qualification Requirements was provided to me in the job announcement.
07
BASIC EDUCATION/EXPERIENCE REQUIREMENT
Please indicate how you meet this requirement by selecting one of the following choices. (Refer to the Minimum Qualification Requirements for more detailed information.)
In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.
NOTE: If you are using relevant work experience in lieu of a Bachelors degree to fulfill the Education Requirement, you must clearly describe this work experience in your application and/or resume. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelors degree.
08
BASIC EDUCATION/EXPERIENCE REQUIREMENT (Continued)
If you stated I do not meet the Basic Education/Experience requirement or I possess a Bachelor's degree from an accredited university or four-year college for Question #7 above, please indicate "N/A" below.
If you stated 'I do not possess a Bachelors degree, but possess four (4) years of progressively responsible administrative, professional or analytical work experience that provided the competencies described in the Minimum Qualification Requirement' or 'I do not possess a Bachelors degree, but possess equivalent combination of experience and education' for Question #7 above, provide the following information to address your relevant background.
All employers listed here must be included on your application. Address each change in employer or positions(s) with the same employer separately. The information for EACH employer should include:
A. Employers name, employment dates (Month/year to Month/year), and your official job title.
B. Average number of hours spent collectively on duties below.
C. Description of employer (government agency, private firm, self-employment, other agency, consultant, etc.). What kinds of services did it provide? To whom (primary clientele)?
D. What was the primary function of your position and your major duties and responsibilities?
E. Describe your competencies, if any, with this employer in each of the following areas. Include your specific role, the steps you took, and relevant examples to show the scope and extent of your duties and responsibilities. Address each area separately:
Customer Focus
Initiative
Reading
Writing
Oral Communication
Decision Making
Problem Solving
Reasoning
Information Management
Interpersonal Skills
Technical Competence
Organizational Awareness
13.Supervisory Skills
F. What was the official job title of your supervisor? How did your job duties and level of authority differ from those of your supervisor?
Be specific and complete in your responses. To receive credit, the employer(s) and each position described above must be identified in the experience section of your application.
A resume submitted in lieu of answering each supplemental question completely will not be accepted. We do not make assumptions.
If your write up is unclear, you may be asked to provide a copy of your official Job/Position Description.
09
SPECIALIZED EXPERIENCE REQUIREMENT
Applicants must possess four to six years of professional Information Technology (IT) work experience in the Systems Analyst Specialty area.
How many years of progressively responsible professional experience as described in the Minimum Qualification Requirements do you possess?
10
SPECIALIZED EXPERIENCE REQUIREMENT: REQUIRED INFORMATION BELOW MUST SUPPLEMENT YOUR RESUME.
If you answered "No Experience" to the Experience question above, please indicate "n/a" below.
If you possess the experience, provide the following information.
Address each change in employer or positions with the same employer separately.
The information for each employer and/or position should include:
A. Name of employer, your official job title, dates of employment (mo/yr-mo/yr) and the average number of hours worked per week.
B. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.
C. Describe your primary function and major duties and responsibilities.
D. Describe your experience in Project Management (i.e., planning, organizing coordinating, providing technical advice and guidance; determining best usage of hardware, software, resources; preparing, issuing and reviewing invitation for bids; request for proposals; and contracts for application systems development and maintenance, etc.)
E. Describe your experience in Systems Analysis (i.e., analyzing procedures, work processes and information needs of the different organizational segments).
F. Describe your experience in conducting periodic review of individual systems to determine if user requirements are adequately and effectively being met.
G. Describe your experience in writing technical specifications to be used in procurement and design information systems.
H. Describe your experience in reviewing and evaluating technical specifications for current trends in designing and maintaining information systems and making recommendations for change when needed.
I. Describe your experience in developing and/or implementing policies and procedures for disaster preparedness, testing, recovery, security, and data management to ensure effectiveness, efficiency and protection of system hardware, software, data, and information resources.
J. Describe your experience in supervising and participating in the system development process including hardware/software installation, program coding and testing, data conversion and implementation, implementation of major/complex application systems, and/or computer programming.
K. Describe your experience in the management and administration of systems and programs, assisting with establishing and maintaining policies, procedures and standards in the management, maintenance, and utilization of these systems and programs.
L. Describe your knowledge of information security principles and practices (i.e., security risk assessment standards, risk assessment methodologies, and vulnerability assessments) and your experience implementing security initiatives that require partnership with other areas.
M. What were the major functions of the system, the program language, database and teleprocessing monitor(s) used, and its platform?
N. What degree of supervision did you receive in performing these duties? What kinds of decisions were you authorized and/or not authorized to make?
O. What was the official job title of your supervisor? Describe in detail how your duties and level of authority differed from your supervisor.
Be specific and complete in your responses. Employers and each position held must be identified in your resume. We do not make assumptions.
If your write up and resume are unclear, you may be asked to provide a copy of your official Job/Position Description.
11
SUPERVISORY APTITUDE OR SUPERVISORY EXPERIENCE
Do you possess Supervisory Aptitude or Supervisory Experience as describe in the Minimum Qualification Requirements?
12
SUPERVISORY APTITUDE OR SUPERVISORY EXPERIENCE: REQUIRED INFORMATION BELOW MUST SUPPLEMENT YOUR RESUME.
If you stated that you have No Experience in the question above, please indicate N/A below.
If you stated that you possess Supervisory Aptitude or Supervisory Experience, please provide the following information to address your relevant background.
Address each change in employer or position separately. The information for EACH employer should include:
A. Name of employer, your official job title, dates of employment (mo/yr-mo/yr) and the average number of hours per week spent collectively on the duties below.
B. A brief description of this employer, including the type of organization (government agency, private corporation, etc.), the section your position was located in, the number and type of staff you worked with, the activities or services provided, and the clientele served.
C. Describe your experience if any, with this employer in each of the following areas. If none, so indicate. Include your specific role, the steps you took, who you worked with, and what happened as a result. Provide relevant examples.
1) Supervisory Aptitude
a) Successful completion of regular or special assignments which involve supervisory responsibilities or aspects of supervision.
b) Completion of training courses in supervision accompanied by application of supervisory skills in work assignments.
c) Favorable appraisals by a supervisor indicating the possession of supervisory potential.
2) Supervisory Experience
a) Planning, organizing, scheduling, and directing the work of others.
b) Assigning and reviewing the work of others.
c) Training and developing subordinates.
d) Evaluating their work performance.
13
ADDITIONAL TRAINING OR CERTIFICATIONS
Additional education or training is NOT a requirement for these positions but may be awarded extra consideration in our review.
Have you completed any other formal or higher level education or training at a community college, 4 year college, university or IT Industry Association which is related to systems analysis or IT?
If Yes, please provide the name of the school, college/university or IT Industry Association, duration and the type of education, training or certification you received.
(Note: In order to receive credit for your training or certifications, you MUST SUBMIT OFFICIAL DOCUMENTATION of your training or certification by attaching it to your online application.)
Required Question
Employer State of Hawaii
Address DHRD - Employee Staffing Division
235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437
Phone 808-587-1111 or 1-877-447-5990 (TTY)