Information Systems Team Leader, Engineering- Puerto Rico Ferry

Hornblower Group is a global leader in experience and transportation. Spanning a 100-year history, Hornblower Group's portfolio of international offerings includes water- and land-based experiences and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers dining and sightseeing cruises and walking and food tours through the City Cruises, Walks, and Devour brands. City Ferry, part of Hornblower Group's Ferry and Transportation Division, is the largest private operator of high-speed passenger and vehicle ferries in the United States, carrying more than 10 million passengers annually and operating services including NYC Ferry, Puerto Rico Ferry, and other regional ferry systems. Hornblower Group's subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a full-service shipping, waterfront logistics and management company that specializes in the operation and maintenance of government and commercial vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group's global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group's additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.

The Engineering Project Team Leader oversees the Engineering Data & Asset Management unit for HMS Ferries Puerto Rico, ensuring that all fleet maintenance activities, engineering data, and regulatory records are accurately captured, verified, and reported. This leadership role is essential to OMA contract compliance, supporting fleet readiness, and guaranteeing the integrity of all data entered into the HELM maintenance management system.

This position leads the team responsible for engineering data collection, asset history maintenance, recurrent and non-recurrent maintenance tracking, Coast Guard inspection documentation, and the production of OMA-mandated reports. The Team Leader ensures workflow quality, assigns daily responsibilities, trains staff, and acts as the primary point of escalation for maintenance data discrepancies, compliance gaps, and asset documentation issues. The ideal candidate possesses strong technical ability, leadership capability, excellent organizational skills, and a demonstrated commitment to safety, accuracy, and operational excellence.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Lead, supervise, and mentor the Data & Asset Management team, ensuring high-quality work, accuracy, and adherence to deadlines.
• Assign, prioritize, and review team workload for daily operations, reporting, HELM data entry, and regulatory documentation.
• Conduct training sessions for new team members on HELM, OMA requirements, USCG documentation, and maintenance workflows.
• Perform QA/QC on all engineering data before submission to the Port Engineer or government entities.
• Serve as the primary escalation point for maintenance documentation issues or discrepancies.
• Support the Port Engineer in coordinating major projects, and compliance initiatives.

Perform diagnostic troubleshooting assistance and resolve documentation issues for complex equipment systems.

• Guide technicians on maintenance procedures, best practices, and data logging standards.
• Lead preventive and predictive maintenance data tracking to improve fleet reliability.
• Conduct or oversee RCA documentation and track corrective actions in HELM.
• Collaborate with Engineering, Operations, Procurement, and Warehouse teams to improve processes.
• Maintain and verify all fleet maintenance records in HELM to ensure OMA and USCG compliance.
• Oversee daily machinery readings documentation and trend reporting.
• Ensure accurate scheduling and closure of preventive maintenance tasks.
• Oversee and track corrective maintenance items to completion.
• Approve team warehouse material requests and non-inventory purchasing documentation.
• Oversee research and documentation of first-time purchases and maintain master log.
• Oversee preparation of all OMA reports (weekly, monthly, annual).
• Lead creation and distribution of the daily Asset Status Report.
• Track and maintain all USCG inspection documentation.
• Ensure all administrative engineering records are audit-ready.
• Oversee opening, tracking, and closing of HELM job items including dry-dock lists.
• Support additional responsibilities required for compliance and fleet readiness.
• Other duties as assigned by the Port Engineer or Engineering leadership.

REQUIREMENTS & QUALIFICATIONS

• 3+ years of experience in marine maintenance, engineering operations, or fleet administration preferred.
• Leadership or supervisory experience strongly preferred.
• Strong expertise with HELM or other maintenance systems required.
• Knowledge of USCG regulatory requirements preferred.
• Experience with OMA reporting preferred.
• Strong QA/QC and data management abilities.
• Proficient in Microsoft Office with strong Excel skills.
• Ability to interpret technical data and OEM manuals.
• Strong communication and cross-department leadership ability.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong commitment to safety and compliance.

SENTIALESSENTIAL DUTIES & RESPONSIBILITIES DUTIES & RESPONSIBILITIES

The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.