Information Systems Manager - Libraries IT

Broward County Government

Fort Lauderdale, FL

JOB DETAILS
SALARY
$100,934.03–$161,090.90 Per Year
SKILLS
Administrative Management, Administrative Skills, Benchmarking, Bid Analysis, Business Continuity Planning (BCP), Business Solutions, Capital Budgeting, Capital Project, Cisco Certifications, Cloud Computing, Coaching, Communication Skills, Computer Science, Conferences, Consulting, Continuous Improvement, Contract Management, Contract Negotiation, Cost Benefit Analysis, Cost Control, Cost Estimates, Customer Relations, Customer Support/Service, Data Analysis, Data Migration, Data Processing, Diversity, Driver's License, Electronic Data Interchange (EDI), Emergency Services, Employee Orientation, Enterprise Applications, Establish Priorities, Feasibility Analysis, Firewalls, Funding, Government, Health Plan, Help Desk, Information Science, Information Technology & Information Systems, Integrated Library System, Internet/Online Service, Keyboards, Leadership, Library and Information Science, Maintain Compliance, Management of Information Systems/Technology (MIS), Mentoring, Metrics, Microsoft Active Directory, Microsoft Certifications, Network Administration/Management, Network Support, OCLC (Online Computer Library Center), On Call, On Site Support, Operational Expenditure (OPEX), Operational Support, Operations Management, Organizational Skills, Payment Processing, People Management, Performance Analysis, Performance Reviews, Physical Demands, Problem Solving Skills, Process Improvement, Project Evaluation, Project Management Certification, Project Management Professional (PMP), Project Tracking, Project/Program Management, Purchasing/Procurement, Retirement Plan, Schedule Development, Service Delivery, SirsiDynix, Software Development, Software as a Service (SaaS), Staff Development, Staff Training, Standards Strategy, Strategic Planning, System Migration, Systems Administration/Management, Systems Analysis, Systems Maintenance, Systems/Internals Programming, Team Lead/Manager, Team Player, Technical Leadership, Technical Research, Technical Support, Time Management, Training/Teaching, Trend Analysis, VMWare ESX/ESXi, Wide Area Network (WAN)
LOCATION
Fort Lauderdale, FL
POSTED
2 days ago

Information Systems Manager - Libraries IT

Salary

$100,934.03 - $161,090.90 Annually

Location

Library - Main Library 100 S Andrews Ave, Fort Lauderdale, FL

Job Type

Full-Time

Job Number

1414576

Department

Libraries Admin

Opening Date

07/24/2026

Closing Date

Continuous

Veterans Preference Notice

Under Section 295.07, Florida Statutes, certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment with Broward County and are encouraged to apply for the positions being filled.

International Degree Verification

International degrees must be evaluated by an approved member of the National Association of Credential Evaluation Services (NACES) www.naces.org/members or the Association of International Credential Evaluators (AICE) https://aice-eval.org/endorsed-members. Candidates are responsible for all evaluation expenses. Completed evaluations do not guarantee employment and are subject to approval by Broward County Human Resources.

  • Description
  • Benefits
  • Questions

REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners is seeking qualified candidates for Information Systems Manager.

We are seeking a dynamic and experienced IT Manager to lead the Libraries IT section. In this role, the successful candidate will oversee the delivery and support of workplace technologies including hardware, software, collaboration tools, and service desk operations. The successful candidate will play a key role in ensuring the publics access to electronic resources at their local library and remotely; and our employees to have the tools and support they need to work efficiently.

Benefits of Broward County Employment

High-Deductible Health Plan-bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to$2000 Annually

Consumer Driven Health Plan -bi-weekly premiums:

Single$82.58/Family$286.79

Florida Retirement System (FRS)-Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

This is NOT a remote position, and this announcement will remain active until a sufficient number of applications has been received and may close at any time.

Minimum Education and Experience Requirements

Requires a Bachelors degree from an accredited college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in planning, managing and implementing information system solutions or closely related experience including two (2) years supervisory experience.

Special Certifications and Licenses

Possess and maintain a Florida Class E Drivers License based on area of assignment

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. This position supports the Libraries Division, which is comprised of 37 locations, includes over 3000 public and staff PCs, has complex network relationships with SAAS providers, and operates 7 days a week for in person services, and 24 hours daily for online services.

Key Responsibilities:

  • Management of the team of employees specializing in various disciplines of information technology.
  • Formulation of Capital Budget projects (scope, defined funding, and re-estimating costs as needed) related to a variety of services that may be supportive of libraries operations.
  • Review and submission of Core and Operating expense as related to Libraries Information Technology.
  • Management of numerous IT contracts that provide internal solutions and for public use.
  • Contract development and negotiation for software/hardware/networked solutions that support library service delivery.
  • Contribute to the development of Libraries Long Range, Strategic, and Continuity of Operations plans
  • Daily steady-state management of employee requests for assistance.
  • Direct and provide support for on call services, responsiveness to ensure continuous functioning for numerous platforms (on premises and cloud based) related to library services.

General Description

Establishes, maintains and communicates IT (information technology) procedures, policies, standards and strategic direction related to technical work and data processing systems activities, including systems analysis and programming for a division.

Works under administrative supervision, developing and implementing programs within organizational policies, and reports major activities to executive level administrators through conferences and reports.

SCOPE OF WORK

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Establishes priorities, sets deadlines, and provides leadership in the development and maintenance of systems and in the resolution of operational issues with enterprise business applications, through coordination with technical staff, user agencies, and vendors.

Directs and participates in the design, development, and implementation of computer based and other systems; determines the feasibility of installing or converting work systems and processes for electronic data processing or other needs.

Assigns, coordinates, and supervises staff in operational maintenance and support activities and provides project management oversight and guidance to assigned staff; organizes diverse technical teams for upgrades, release planning, data migration, and other operational and project activities.

Researches technical issues and provides solutions; makes technological recommendations for improvements; evaluates office data processing needs and proposals and assesses project feasibility and requirements, including cost-benefit analysis.

Consults with the Division Director, management, and staff to assess the Divisions computing needs and systems requirements; reviews and approves systems, designs, and program adequacy; directs the evaluation of new data processing technical developments in hardware, software and/or application development; researches new technologies, tools and trends and recommends equipment and program modifications deemed feasible.

Provides leadership to develop technology solutions for process improvement, efficiency and cost-savings.

Directs the professional development and training of staff; assigns staff to application development, operational maintenance and support activities, and monitors progress; performs administrative duties such as performance evaluations for subordinates, one-on-one progress meetings, team meetings, coaching, and mentoring technical staff.

Performs related work as assigned.

Competencies

  • Tech Savvy:

Anticipates and adopts innovations in business-building digital and technology applications. Ensures that the team has adequate resources to invest in technology advancements and the training to use them well. Deploys some new technologies to enhance effectiveness of the group and business.

  • Manages Complexity:

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

  • Decision Quality:

Makes good and timely decisions that keep the organization moving forward. Consistently demonstrates strong judgment; may be sought out by others for expertise and guidance. Takes smart, independent action in urgent and non-routine situations, knows when to escalate for others involvement.

  • Directs Work:

Provides direction, delegating, and removing obstacles to get work done. Confirms mutual agreement on accountabilities, fostering strong coordination and minimizing duplicated efforts. Communicates delays or problems early so others can manage their own work schedules effectively.

  • Plans and Aligns:

Plans and prioritizes work to meet commitments aligned with organizational goals. Strengthens alignment and coordination between own work and others, providing well-sequenced activities and exact time frames. Foresees and resolves many potential bottlenecks and delays.

  • Optimizes Work Processes:

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. Pays close attention to a variety of metrics and benchmarks; determines both major and subtle ways to optimize processes. Swiftly resolves process breakdowns; takes steps to ensure that problems do not recur.

  • Ensures Accountability:

Holds self and others accountable to meet commitments. Measures and tracks teams and own performance, and helps the team learn from success, failure, and feedback. Adheres to, and enforces, goals, policies, and procedures.

  • Communicates Effectively:

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others comments. Creates rich documents and reports.

  • Courage:

Steps up to address difficult issues, saying what needs to be said. Addresses tough organizational issues and disagreements in a direct manner; guides others on how to stand up for their beliefs in the face of adversity. Can push back and say "no" when needed.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

County Core Values

All Broward County employees strive to demonstrate the Countys four core behavioral competencies.

  • Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
  • Customer focus: Building strong customer relationships and delivering customer-centric solutions.
  • Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
  • Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Copyright 2025 Korn Ferry. ALL RIGHTS RESERVED

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward Countys Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Broward is a dynamic county that offers an exciting, stable career with incredible employee benefits such as 11 annual holidays, accrued annual/vacation and sick leave, FRS retirement, $50,000 of County-paid life insurance, training and development, and participation eligibility in a deferred compensation (457) plan with a match up to $2,000. In addition, Broward County offers 2 health plans, a High Deductible Health Plan (HDHP) with a County-funded Health Savings Account (HSA), and a Consumer Driven Health plan (CDH), Dental insurance, Vision insurance and Section 125 Flexible spending accounts for Medical Expenses and Dependent Care. Employees who are hired into a full-time, or part-time position working 20 hours per week, are considered benefits-eligible. Benefits become effective on the first of the month following 30 days of employment. Additional information about Broward County Benefits.

01

Please ensure that you complete the application in its entirety and include all information that you want to be considered. If the experience you reference in the supplemental questionnaire is not clearly included and described in your "Work Experience" section, your application will be considered not qualified for this position, and you may be removed from consideration. Please check the box below to acknowledge that you have read this message.

  • I acknowledge that I have read and understand the above message.

02

You may be required to perform desk work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Are you able to perform these essential job functions of the job with or without reasonable accommodation?

  • Yes
  • No

03

Are you able to work a flexible schedule that may include the following? Select all that apply.

  • Days
  • Evenings
  • Nights
  • Saturdays
  • Sundays

04

What is your highest degree earned with major coursework in computer science or closely related field?

  • Doctorate Degree
  • Masters Degree
  • Bachelors Degree
  • Associates degree
  • No Degree

05

How many years of experience do you have planning, managing and implementing information system solutions or closely related experience?

  • 8 or more years of experience
  • 6-7 years of experience
  • 4-5 years of experience
  • Less than 4 years

06

Do you have at least 2 years of supervisory experience?

  • Yes
  • No

07

This position requires periodically driving to various County locations. Possession of and ability to maintain a current valid Florida Drivers License will be required at time of appointment. Are you willing and able to meet this requirement?

  • Yes
  • No

08

Briefly describe your experience with Information Technology contract management, including monitoring, compliance, and payment processing.

09

Using an example, please explain how you handled a complaint of poor service from either a vendor you were managing, or a fellow team member.

10

Please explain your experience with using PeopleSoft specifically in the areas of budget reporting, project costing, invoice processing, etc.

11

This position requires multi-tasking. Please provide an example in your present job showing the skill set you possess to be successful in this requirement.

12

Please indicate your level of proficiency with project management life-cycle and practices.

  • Beginner
  • Intermediate
  • Advanced
  • Expert
  • No Experience

13

Do you have any of the following preferences? Select all that apply.

  • Relevant Masters Degree in Computer Information Science, etc.
  • One or more Microsoft certifications related to Infrastructure Administration
  • One or more Fortinet certifications related to maintenance of Firewall and associated software modules
  • One or more Cisco certifications related to Administration of a LAN/WAN network
  • Two years or more experience with SirsiDynix or similar Integrated Library System with EDI experience
  • Two years or more experience with Library Vendors for example OCLC, Collection HQ, Ingram, Brodart, Overdrive, Communico, and similar
  • Two years or more contracting experience, specifically government procurement processes
  • Six years of direct and specific experience supervising or managing field support or Help Desk staff
  • Two years or more Project Management Professional Certification (PMP)
  • Two years or more experience with large-scale business applications development and support
  • Six years or more of demonstrated experience with a Microsoft Active Directory architecture
  • Four years or more experience managing in virtual servers in a VMware ESX environment
  • Four years or more experience managing Server or Cloud Technologies

Required Question

Employer Broward County

Address 115 S. Andrews Ave.

Fort Lauderdale, Florida, 33301-4800

Phone (954) 831-4000

Website http://www.broward.org/careers

About the Company

B

Broward County Government