Change Management, Communication Skills, CompTIA Network+, Consulting, Content Delivery/Distribution, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop Administration, Desktop Virtualization, Detail Oriented, Disaster Recovery, Diversity, Documentation, Endpoint Security, Enterprise Endpoint, High Availability, Incident Response, Information Architecture, Information Technology & Information Systems, Infrastructure Software, Knowledge Transfer, Laptop PC, MCP - Microsoft Certified Professional, MCSE - Microsoft Certified Systems Engineer, Microsoft Active Directory, Microsoft Product Family, Microsoft SQL Server DBA (Database Administration), Microsoft Windows Azure, Microsoft Windows Operating System, Microsoft Windows System Administration, Operating Systems, Operational Support, Performance Tuning/Optimization, Risk Analysis, Risk Management, Scripting (Scripting Languages), Security Compliance, Software Administration, Software Distribution, Software Patches, Standard Operating Procedures (SOP), Strategic Planning, Support Documentation, System Architecture, System Center Configuration Manager (SCCM), Systems Administration/Management, Time Management, Windows PowerShell, Windows Server Update Services (WSUS)