Information Specialist

Leon Health Services is seeking motivated, customer-focused, non-licensed personnel to serve as Information Specialists in support of our Sales Team. The Information Specialist serves as a key point of contact for prospective and current members, providing accurate information, assisting with inquiries, and helping facilitate communication between members and sales representatives. This role requires excellent interpersonal skills, professionalism, and a strong commitment to serving the senior community.

• Provide information and assistance to prospective and current members.
• Support Sales Representatives with administrative and customer service tasks.
• Answer incoming calls and direct inquiries appropriately.
• Document prospect's interactions accurately and timely.
• Maintain professional and courteous communication with members, providers, and staff.
• Maintain a flexible work schedule, including availability to work Saturdays and occasional extended hours as assigned.
• Ensure all interactions are conducted in accordance with company policies and applicable regulations.