Must be currently enrolled as a student pursuing a degree from an accredited college or university in Information Technology or related field.
Basic understanding of Windows 11 and Microsoft Office applications.
Good interpersonal and customer relationship skills.
Learn how to assist with first-level desktop support by assisting users via phone, email and in-person support.
Assist with laptop deployment and printer setup, account access requests, and general IT service requests
Learn how to troubleshoot Windows 11, Microsoft 365, printers, and basic network connectivity issues
Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and laws enforced by the Office of Foreign Assets Control.
Provides service that aligns with the Credit Union’s mission of passionately delivering relevant products, services, and education tailored to help our members, employees, and communities achieve their financial goals.
Under close supervision, the Temporary IS Clerk will support the day-to-day operations of the IS department, including desktop support, laptop deployment, software installation, and general troubleshooting. This role is ideal for someone who is interested in gaining hands-on experience in IT operations and user support.
Are you a San Mateo County Community College student looking for valuable workplace experience?
Would you like to work at a collaborative organization that thrives on providing outstanding member service both internally and externally?
Would you like to work at a multi-faceted, dynamic organization that thrives on teamwork and collaboration?
If so, we’d love to talk with you about Monterra Credit Union’s Temporary part-time Information Services Clerk (Summer Employee) Position!
Located in the heart of the Bay Area, Monterra Credit Union is a community-centric and growth-oriented financial institution. We invest in the success of people and our community by giving back, making things easier, and committing ourselves to our members’ potential. Diversity, equity and inclusion are critical to our success, and we value the varied backgrounds and experiences that everyone brings to our organization. If you value collaboration, forward-thinking, and giving back, this just might be the place for you.
Monterra Credit Union is an equal-opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, disability, or protected veteran status.