Information Center Representative

Description

Information Center Representative: Fontana, CA

About Us

Lewis Group of Companies is one of the nation's largest privately held real estate development firms. With over 70 years of experience, we're committed to creating communities that thrive. We value honesty, long-term relationships, and high-quality standards that benefit our employees, residents, and the broader communities we serve.

Your Role: Information Center Representative

As an Information Center Representative, you will serve as the first point of contact for prospective homebuyers visiting one of Lewis Planned Communities' premier master-planned communities. In this customer-focused role, you'll provide exceptional service, conduct engaging community tours, and support homebuilder sales teams while creating a welcoming and memorable experience for every visitor.

What You'll Do

• Welcome visitors and provide exceptional customer service while representing the Lewis brand
• Conduct informative tours of the community clubhouse, amenities, and surrounding neighborhood
• Support homebuilder sales teams by assisting prospective homebuyers and providing community information
• Assist with grand openings, special events, and promotional activities
• Collaborate with Marketing and Planned Community Development teams to achieve individual and team goals

What We're Looking For

• 1-3 years of customer service or sales experience, preferably in an upscale retail, hospitality, real estate, or similar environment
• Excellent communication, presentation, and interpersonal skills
• Strong customer service mindset with a positive, professional attitude
• Proficiency in Microsoft Office (Word and basic Excel)
• Valid driver's license preferred; mileage outside your normal commute will be reimbursed
• Availability to work weekends, with weekdays off

Compensation & Perks

• The Lewis Group of Companies reasonably expects to pay $22.88 per hour for this role, with actual compensation based on skills, experience, location, and business needs
• Performance Incentives: Annual bonus potential and annual merit increases
• Cell Phone Allowance: $60/month
• Clothing Allowance: $650 in your first year, $450 each following year
• Medical/Dental/Vision Insurance (available after 60 days)
• 401(k) Plan with Company Match (eligible after one year)
• Paid Time Off, Holidays, and Vacation Time
• Continued training and advancement opportunities within the Lewis portfolio
• Real Estate Salesperson License reimbursement for initial licensing courses, application, Live Scan, and exam fees (license required within the first six months of employment)

Please note: This posting is a summary of the role's primary duties. For a comprehensive list of essential functions, physical demands, and formal requirements, please request the full internal job description.

Why Join Lewis?

At Lewis, we're more than a real estate developer-we're a community builder. We believe in investing in our employees through industry-leading training, career development, and a strong promote-from-within culture. Join a nationally recognized company where you'll have the opportunity to grow your career while helping families find their place to call home.

Lewis Management Corp. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.