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Informatica Support Lead
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Role description
nformatica Support Lead
Location USA Bloomington Indiana Remote
Technical Skills Primary
Primary Technologies Informatica PC Application Platform expereince
Database Technologies SQL MS SQL Server Azure
Adherence to Application support SLA managing best practices
Handson experience with End to end monitoring troubleshooting and stability of all Informatica jobs across Prod Non Prod environments
Lead major incident triage calls for critical ETL failure
Overseeing daily health check for failures and performance degradation
Assist in application upgrade on the environment
Coordinating with development team for fixing the failures
Coordinating with QA team on data validation failures
Supporting in production release and deployment process
Incident Problem Management
Root cause analysis for recurring issues
Performance tuning at a basic level cache queues agents
Familiarity with ITIL processes for AMS support
Tools
Ticketing systems ServiceNowJira
Monitoring tools
Version control basics GitSVN for migration scripts
Technical Skills Secondary Nice to have NOT MANDATORY
Understanding on Cloudera platform
Experience on Informatica Platform Admin support activities as below
oManage user creation permissions roles groups
oRestart services Repository Service Integration Service
oMonitor domain health space issues server downtime
oOversee repository backups and security updates
oSupport IDMC cloud administration
Familiar with Agile software development methodologies preferable JIRA
Soft Skills
As this is an onsite role must have strong written and oral communication skills
Strong ability to work with client stakeholders
Managing critical support and ticket prioritization process
Ability to manage offshore team work and SLA review
Lead an onsiteoffshore model team to ensure seamless collaboration
Strong collaboration skills with crossfunctional teams and stakeholders supported by effective communication
Proven ability to coordinate seamlessly with offshore teams and manage deliverables across different time zones
Skills
Mandatory Skills : Dimensional Data Modeling, Informatica PowerCenter, Informatica PowerExchange
Other details
Actual compensation within the range will be dependent upon the individual''s skills, experience, performance and internal equity.
Benefits/perks listed below may vary depending on the nature of your employment with LTIMindtree ("LTIM"):
Benefits and Perks:
The range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.
Disclaimer: The compensation and benefits information provided herein is accurate as of the date of this posting.
LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Our employment decisions are made without regard to race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), gender identity or expression, national origin, ancestry, age, family-care status, veteran status, marital status, civil union status, domestic partnership status, military service, handicap or disability or history of handicap or disability, genetic information, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientation or preference, or any other characteristic protected by applicable federal, state, or local law, except where such considerations are bona fide occupational qualifications permitted by law.
Benefits
Compensation range: $ 100,000.00 to 140,000.00 per year
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About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world's largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI - enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
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