Local family owned and operated automotive dealer looking for a Automotive Journeyman Technician to join our team. Ideal candidate will be well organized and can efficiently operate in a fast-paced environment while effectively communicating with fellow coworkers and management. Five or more years of experience preferred. Full-time with benefits.
FRESNO INFINITI
Position Description: Service Journeyman Technician
Position Summary: Service Journeyman Technician is responsible for maintaining service operations by inspecting and repairing vehicles.
Essential Duties and Responsibilities:
• Identify mechanical problems often by using computerized diagnostic equipment • Test parts and systems to ensure that they are working properly • Follow checklists to ensure that all critical parts are examined • Perform basic care and maintenance including changing oil, giving tune-ups, checking fluid levels, and rotating tires • Repair or replace worn parts such as brake pads and wheel bearings • Disassemble and reassemble parts • Use testing equipment to ensure that repairs and maintenance are effective • Assist with the explanation to clients their automotive problems and the repairs done on their vehicles when necessary
General Expectations:
• Devote himself/herself to insuring satisfaction to customers • Determine management production and quality requirements by asking questions and listening • Attend company meetings as required • Maintain a follow-up system that encourages follow through with assigned projects • Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively • Understand the terminology of the business and keep abreast of technology changes in products and services • Know and understand the federal, state, and local requirements which govern the companys business • Follow lawful directions from supervisors • Understand and follow work rules and procedures • Participate in performance management • Interact well with others and be a positive influence on employee morale • Uphold the companys non-disclosure and confidentiality policies and agreements • Work evening, weekend, and holiday work hours as required
Job-Specific Expectations:
• Make 100% productivity the goal and keep as close to that as possible • Use factory specifications as the standard in all repair service and customization work • Provide excellent customer service for all customers, whether external and internal, specifically offering dependable vehicle service • Receive service assignments from the service dispatcher, advisor, or service manager • Have the repair work finished within the allotted time • Set goals, develop skills, and constantly increase efficiency skill level • Submit your request for parts as soon as it is determined what is required for a particular job • Keep the service writer or service manager informed of any supplemental work that may be required or of any delays to estimated completion time • Aid service advisor as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction • Maintain a clean, efficient work area and assist in keeping the shop neat and organized • Make sure the proper paperwork is completed and filed after every job completion • Keep your technical qualifications current by finishing any required training programs • Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off • Make each job thorough and complete to reduce return repairs
Qualifications:
• Ability to read and comprehend instructions and information • Professional personal appearance • Excellent communication skills • Ability to meet companys production and quality standards
Physical Requirements:
• Surrounding: spend time indoors in air-conditioned areas • Sitting: on a regular basis • Standing: on a regular basis • Walking: on a regular basis • Bending, twisting, and/or stooping: on a regular basis • Kneeling and/or squatting: on a regular basis • Lifting over 50 lbs: on a regular basis • Reaching and/or lifting overhead: on a regular basis • Climbing stairs: as required • Repetitive hand and finger movement: on a regular basis • Grasping and/or grabbing with hands: on a regular basis • Pushing and pulling: on a regular basis