Overall Experience: Minimum of 20 years of professional experience in management consulting, technology
advisory, or enterprise corporate leadership.
Domain Focus: At least 10 years of dedicated experience within the Utilities or Energy sector, directly managing
or advising on customer-facing operations.
AI Implementation: Proven track record of designing, piloting, or deploying production-grade AI or advanced
machine learning solutions within customer care environments.
Transformation Track Record: Success leading at least three large-scale, multi-year utility CX transformation
programs from inception to post-go-live stabilization.
C-Suite Advisory: Minimum of 7 years of experience directly pitching to, advising, and influencing C-level
executives on technology strategy.
Team Leadership: Experience leading matrixed, cross-functional global teams of data scientists, enterprise
architects, and business consultants.
Regulatory Navigation: Proven background interfacing with utility regulators to approve technology modernizat ion
investments and data privacy compliance models.
Partner Management: Extensive experience selecting, and managing major software vendors and integrators in the utility ecosystem
#LI-CM2
Salary Range: $ 200,000-$ 250,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.