Industrial Operations IT Engineer 1 - Lakeland

Knowledge of business relationships between various departments, department structures and high-level knowledge of Industrial Operations’ impact on Publix Retail and Support departments. Basic knowledge in Database Management Systems (DB2, Informix, Oracle, SQL Server, Cloud, and ODBC Connectivity) with a focus on Industrial Operations specific data sources.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Supply Chain Management or in an analytical discipline or equivalent experience
• One year of IT or business systems support experience
• Willingness to work a variable schedule including nights, holidays and weekends to meet Industrial Operations’ business needs. Requires the ability to be on-call 24 hours per day/7 days per week and the ability to travel by air (commercial and company airplane) with overnight stays
• Knowledge of mathematics and statistical data analysis
• Leadership skills
• Good communication skills, both written and verbal
• Good analytical and problem-solving skills
• Good organizational and time management skills
• Strong interpersonal and customer service skills
• Ability to maintain professionalism and confidentiality
• Ability to work independently, be a self-starter and demonstrate a high degree of self-motivation, commitment and integrity
• Ability to learn and retain new, complex ideas or concepts
• Ability to train users

Preferred Qualifications

• Three years of Industrial Operations systems experience or experience working closely with or supporting Industrial Operations systems
• Two years of experience supporting IT systems at Publix
• Intermediate knowledge of Microsoft O365 Suite including Access, Excel, and Word
• Advanced skills in Microsoft Outlook, Teams, and SharePoint
• Basic knowledge in Mobile Computer Management Systems
• Basic knowledge in Database Management Systems (DB2, Informix, Oracle, SQL Server, Cloud, and ODBC Connectivity) with a focus on Industrial Operations specific data sources
• Basic skills in Systems Administration Systems (Bomgar, CyberArk, Request Center, SCCM)
• Good knowledge of Industrial Operations’ business systems and processes for assigned areas
• Knowledge of supply chain business systems and processes that interface with Industrial Operations’ systems and processes
• Knowledge of Industrial Operations’ strategy, business initiatives and plans for supported areas
• Strong technical knowledge of supported applications and reporting tools
• Knowledge of Industrial Operations and assigned system standards and policies that must be upheld
• Good knowledge of personal computer, printer, network (Local Area Network and Wi-Fi) configuration, terminology, and architecture
• Knowledge of Software Development Lifecycle and Project Management best practices
• Strong knowledge of Publix Technology policies and processes such as software licensing policies, information protection policy, hardware and software (HW/SW) assessment, access, and HW/SW request process
• Knowledge of business relationships between various departments, department structures and high-level knowledge of Industrial Operations’ impact on Publix Retail and Support departments
• Knowledge of Publix policies and guidelines
• Excellent knowledge of Industrial Operations’ safety rules and practices, including applicable Plant Good Manufacturing Practices (GMPs)
• Good knowledge of relevant industry and regulatory standards and regulations (currently our operations are regulated by Occupational Safety & Health Administration (OSHA), United States Department of Agriculture (USDA), Food & Drug Administration (FDA), Florida Department of Agriculture & Consumer Services (FDACS), as well as Kosher and organic certifying organizations.)
• Broad knowledge of annual capital budgeting process
• Knowledge of application development
• Good facilitation skills
• Ability to assess new technologies
• Ability to analyze, design, and develop business processes or applications

Industrial Operations Development and IT