Communication Skills, Customer Support/Service, Distribution Services, Field Sales, Hydraulic Engineering, Identify Issues, Inside Sales, Inventory Cycle Counts, Inventory Management, Loading/Unloading, Mathematics, Merchandising, Needs Assessment, Operational Support, Operations, Order Picking/Packing, Order/Customer Fulfillment, Problem Solving Skills, Promotional Programs, Pumps, Purchase Orders, Sales, Sales Operations, Sales Support, Shipping/Receiving, Time Management, Warehousing
Industrial Counter Sales
Location: Erie, PA 16501
Pay: $45,000 – $50,000/year
Hire Type: Direct Hire
Benefits: Medical, Dental, Vision, Retirement, PTO, Holiday Pay, Life Insurance and many more...
Sterling Engineering is partnering with an industrial distribution organization to hire an Industrial Counter Sales & Service Associate. This position supports daily store operations by assisting customers, identifying product needs, assembling hose and fitting orders, and maintaining inventory. The role combines customer service, light technical troubleshooting, order fulfillment, and hands-on assembly work. The associate will work directly with customers, sales staff, and operations to ensure accurate and timely service.
Key Responsibilities
Assist walk-in and telephone customers with product selection and order fulfillment
Identify hydraulic and pneumatic hose and fitting needs and recommend solutions
Fabricate hose assemblies using crimping equipment
Pull, assemble, tag, and ship customer orders
Receive shipments, unload trucks, and check in merchandise
Maintain inventory accuracy and perform cycle counts
Prepare and package orders for shipment and verify packing lists
Work closely with inside sales, outside sales, and operations teams
Maintain store merchandising, displays, and organization
Record inventory transactions in the inventory control system
Assist with repair of pumps, cylinders, bolting tools, and related equipment (training provided)
Promote products and services to customers and support sales initiatives
Qualifications
High school diploma or GED required
Strong customer service and communication skills
Ability to read purchase orders, shipping manifests, and packing lists
Basic math skills (addition, subtraction, multiplication, division)
Basic computer skills (Microsoft Office and inventory systems)
Ability to work independently and within a team environment
Preferred Experience
Industrial supply, manufacturing, or distribution environment
Warehouse, shipping/receiving, or counter sales experience
Familiarity with hydraulic or pneumatic hose and fittings
Experience using hose crimping equipment
Experience with inventory systems or multi-carrier shipping software
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Sterling Engineering, Inc.
Sterling Engineering has been a trusted partner for engineering, project management, and staffing solutions for over five decades. We provide exceptional engineering/technical recruitment and engineering project services to clients nationwide:
- Engineering & Technical Recruitment - With our focus on engineering, technical, and IT, Sterling has the in-depth knowledge, industry expertise, and robust employee pipeline it takes to rapidly find talent for even the most difficult to fill positions. Sterling’s extensive recruitment methodology allows us to engage the most talented employees in the marketplace. We offer exciting work and career-building opportunities for our candidates, along with expert support at every step of the process.
- Engineering Project Services – Our experienced, multi-disciplined team of project managers, engineers, and designers, led by licensed Professional Engineers (PE), provide project management, engineering, design, and Commissioning, Qualification, and Validation (CQV) to manufacturing, OEM, and R&D customers. We work on complex, highly technical projects across a number of industry sectors, and our ability to scale and seamlessly integrate at multiple levels of your organization is what differentiates us.
Sterling offers a unique combination of engineering solutions and Best of Staffing level service to help our clients and talent achieve their goals.
500 to 999 employees
Staffing/Employment Agencies
http://www.sterling-engineering.com