The Index Provider Relationship Analyst supports strategic external partnerships and internal business processes through governance, analytics, oversight, and execution support. This role helps improve decision-making, strengthen operational discipline, and enable effective management of vendor relationships, commercial activities, and enterprise priorities.
Governance, Oversight & Analytics
Maintain and enhance a centralized source of truth for partner, contract, performance, and relationship data.
Use approved digital tools to support data gathering, trend identification, reporting, and documentation.
Lead scorecard and performance review processes, including stakeholder feedback collection, service assessment, and leadership reporting; support development of governance frameworks, escalation protocols, and monitoring practices.
Relationship & Meeting Support
Support day-to-day interactions with external partners and internal stakeholders on operational questions, information requests, and issue management.
Prepare meeting agendas, briefing materials, summaries, and action-item tracking using approved source content and tools.
Assist in planning, coordinating, and following up on recurring and senior-level meetings.
Commercial & Operational Support
Provide analytical and execution support for contract renewals, business reviews, and commercial planning activities.
Track key commercial terms, milestones, and renewal timelines.
Support cost, value, and risk analysis to inform decisions.
Maintain structured processes and documentation for partner oversight and renewal activities.
Partner with Legal, Finance, Risk, Data, and other teams to ensure alignment across contractual, operational, and governance considerations.
Cross-Functional Partnership & Business Enablement
Partner with internal stakeholders across business, operations, risk, data, and product-related teams to capture needs, feedback, and priorities.
Support consistent workflows for requirements gathering, issue triage, status reporting, and documentation.
Help align external partnership activities with broader business objectives, initiatives, and delivery processes.
Support evaluation of alternative partners, solutions, or capabilities to improve optionality, diversification, and resilience.
Follow enterprise guidelines for responsible use of technology, privacy, records management, and information handling while maintaining accuracy and appropriate documentation.
Required Qualifications & Skills
Strong business acumen with an interest in strategic partnerships, governance, and operational effectiveness.
Demonstrated ability to produce clear, concise, executive-level communication.
Analytical mindset with experience synthesizing qualitative and quantitative information into actionable insights.
Ability to manage multiple priorities, stakeholders, and timelines in a fast-paced environment.
Collaborative, relationship-oriented approach with confidence engaging internal and external partners.
Proficiency with data, reporting tools, and structured documentation processes.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.