Independent Living Services Coordinator

East Bay Innovations

Hayward, California

JOB DETAILS
SKILLS
Administrative Skills, Apple iPad, Apple iPhone, Auto Insurance, Billing, Customer Relations, Customer Service Systems, Customer Support/Service, Documentation, Driver's License, Employee Assistance Plan, Establish Priorities, Internet Service Providers, Organizational Skills, People Management, Progress Reports, Psychiatry and Mental Health, Retirement Plan, Staff Training, Time Management, Training/Teaching
LOCATION
Hayward, California
POSTED
6 days ago

East Bay Innovations
Independent Living Services (ILS)
ILS Coordinator (Full-Time)

 

About Our Organization:

Established in 1994, East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others.

 

EBI has been named a winner of San Francisco’s Top Workplaces Award for 2023, 2024, 2025, and 2026!

 

Classification:

  • This is a full-time, non-exempt, non-bargaining unit, hourly position.

Education:

  • Bachelor’s degree in human services. (exceptions made by Executive Director)

Experience:

  • A minimum of five years experience in service provision to individuals with disabilities.

Basic Function:

  • Provides support and supervision to ILS staff. Provides instruction to consumers to enable community living.

Locations:

  • Working throughout Alameda County.
  • Possession of a valid California driver's license, a driving record that meets agency standards, auto insurance, and access to a vehicle.

Schedule:

  • Full-time hours. Monday-Friday: 9:00AM-7:00PM (flex).
  • Must have work phone on by 8:00AM

Compensation:  $34.65per hour.
 

Duties and Responsibilities:

ILS Expectations:

  • Independent Living Skills Coordinator support hours will be assessed based on the client’s needs and desires. 
  • Provides Independent Living Services for a part-time caseload.
  • Supports ILS Director(s) and Assistant Director(s) in intaking and establishing support services and plans for new consumers referred to the ILS and Housing Navigation department of East Bay Innovations.
  • Supports ILS Director(s) and Hiring Team by prioritizing and attending scheduled interviews.
  • Trains, supervises, and supports ILS instructors on their team and any vacant teams.
  • Participates in staff meetings as assigned. 
  • Accurately document program details, case notes, billing, expenses, and daily activities on a timely basis.

Communication and Documentation:

  • Follow up with ILS management and make sure all ISPs and PRs are up to date and entered into the database in a timely manner. 
  • Supports ILS Directors(s) working closely with HR to ensure all staff non-negotiables for driving are up-to-date (drivers license and auto insurance).
  • Follow up with ILS management and make sure SIR Follow Ups are being submitted within the first 30-days of the initial incident. Reviewing Monday's board to keep HR up-to-date.
  • Responsible for communicating all information relevant to supporting the consumer to appropriate agency staff in a timely manner. 
  • Document service provided according to policies and procedure
  • Responsible for the development and implementation of consumer Individual Support Plans (ISPs), as well as the completion of all progress reviews and other service documentation.
  • Operating knowledge of a computer, iPad, or tablet, applications, and software such as Google Suite. 
  • Must be able to use an iPhone.
  • Monitors the completion and distribution of administrative and service related paperwork (timecards, billing, ISP progress reports, etc) for their team and any vacant teams.

Community Engagement

  • Acts as liaison to consumers, their support systems, landlords, employers, and other agencies to maintain living options. 
  • Assists consumers in locating suitable housing and seeking housemates if needed.
  • Acts as liaison between East Bay Innovations and other state and local agencies (i.e. Housing Authority, Regional Center, Social Security).
  • Basic knowledge of community resources. 

Consumer Support and Education

  • Maintains a consistent positive attitude, which is imperative to successfully supporting each consumer
  • Effectively works with the significant people in each consumer’s life. Effectively works with other East Bay Innovations staff, representatives from other agencies, and members of the community.
  • Facilitates and assists consumers with the development of a circle of support to build and maintain relationships with family, friends, and neighbors.
  • Provides instruction on independent living skills through various teaching methods including verbal prompting, use of visuals, modeling/demonstrating, repetition, or other methods useful to the individual.
  • Provides individualized support and companionship to consumers with respect and sensitivity to each individual’s needs and preferences.
  • Other duties and admin support as assigned.

Additional duties and responsibilities specific to LTC (Life Trust Care)

Additional duties and responsibilities specific to Housing Navigation 

 

Benefits:

  • Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from.
  • Dental and vision coverage for both full-time and part-time staff.
  • Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre-tax benefits.
  • Voluntary Life, AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.
  • Employee Assistance Program (EAP) that include free mental health counseling sessions for you and members of your household.
  • 403(b) retirement plan so you can invest in your future.
  • Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses.
  • Membership in the Service Employees International Union (SEIU) Local 1021.
  • Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities.
  • Paid sick leave for all employees, and paid vacation for full-time employees
  • Paid holidays for all Federal holidays.
  • Mileage reimbursement for on the job driving at the IRS rate.
  • EBI offers Additional Language Stipends for staff based on language fluency assessment and client/department/agency needs.
  • Staff appreciation month with a BBQ, a party, daily raffles, and more, to celebrate you and the important work that you do


The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

East Bay Innovations is an equal opportunity employer. We will consider all applicants without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, physical or mental disability, medical condition, genetic information, marital status, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

About the Company

E

East Bay Innovations

East Bay Innovatrions is ranked the #1 caregiving company to work for in the Bay Area by Localwise! 

Join Our Team

If you’re looking for a fulfilling career with the opportunity to impact someone’s life, consider joining our team. You’ll receive the training and tools you need to be successful in your job. Explore our career opportunities today!

Established in 1994, East Bay Innovations (EBI) is a private non-profit organization providing services to people throughout Alameda County. East Bay Innovations offers a variety of services to help persons with disabilities live and work independently in their communities.

  

 Mission:

Our Mission is to arrange and provide personalized support that enables individuals with disabilities to live in their own homes, work in jobs of their choosing, and feel a sense of membership in their community.    

Our Philosophy:

We strive to understand each person’s hopes and aspirations as well as needs for support. We work in partnership with the person and their close friends and family to provide services that reflect what the individual wants. The people we serve direct their EBI services as much as they can. We help people strive for independence when possible, and we provide assistance when independence is not possible. We believe in services that are flexible and change over time as people change.  

  

Supported Living Services & Community Day Supports

In our Supported Living Services and Community Day Supports programs, assist people, one-on-one, to live in their own homes, make choices about how they live, and have fun in their communities. May provide personal care and assist with wheelchair transfers. Opportunities to work weekdays, weekends, evenings, and overnights. Full or part-time.

  

Independent Living Services

In our Independent Living Services program, work one-on-one with clients in their homes and communities to help them maximize their independence. Assist with community engagement, managing public benefits, health education, money management, meal preparation, and household tasks. Instructors drive their own vehicles. Full or part-time.

  

Employment Services

In our Employment Services program, provide on-the-job training, one on one, for individuals with autism and other developmental disabilities. Assist them to learn job tasks, adapt to the work setting, and cultivate good working relations with supervisors and co-workers. Job Coaches drive their own vehicles to support people at work sites. Full-time.

      

Employee Benefits 

EBI values our employees and the passion they bring every day to their work with individuals with disabilities. One way we do this is through the offering of a rich and dynamic benefits package. Employee benefits include (but are not limited to):

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • 403(b) retirement plan
  • Membership in the Service Employees International Union (SEIU) Local 1021
  • Paid holidays
  • Paid vacation
  • Sick leave
  • Commuter benefits
  • Counseling benefits
  • Financial coaching
  • Education Assistance Fund

      

      

Testimonials

“I have worked for EBI for 7 years. I am grateful to be part of an organization that shares my values on respecting the humanity of not only the wonderful community we serve, but also the humanity of those who serve. I am fulfilled as what I give is generously received by my clients and my fellow workers.”

– Nini Schouborg, SLS Community Living Assistant

“East Bay Innovations has become like a second family, always willing and ready to assist, instruct, and educate its employees. I have grown tremendously in the field of social work over the last two years and credit my advancements to the ongoing education and guidance we receive at East Bay Innovations.”

– Melissa Martinez, ILS Specialist  

  

“Apart from the rewarding friendships I have formed with clients and co-workers this past year, my experiences in this position have been tremendously valuable during the medical school application cycle. In every medical school interview, people were interested in my work in the day program. The job gave me a unique perspective on healthcare as it pertains to disabled adults.

I think I am more comfortable around patients’ bodies than many of my peers, and I am grateful that as a future healthcare provider I’ll have awareness of disability rights and familiarity with the complex medical needs of a diverse patient base.

Working in a program like CDS would be great for people thinking about a career in medicine, physical therapy, or nursing, or who are interested in adaptive communication, adaptive sports, or disability rights activism. I cannot overstate how lucky I feel to have been a part of the CDS team!”

– Molly Kastner, CDS Community Living Assistant (and future doctor!)

COMPANY SIZE
20 to 49 employees
INDUSTRY
Other/Not Classified
EMPLOYEE BENEFITS
Subsidized Commuting, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Tuition Reimbursement, Paid Sick Days, Professional Development
FOUNDED
1993
WEBSITE
http://www.eastbayinnovations.org