Independent Living Housing Navigation Specialist

East Bay Innovations
Independent Living Services (ILS)
Housing Navigation and Life Trust Care (LTC) Specialist

About Our Organization:
Established in 1994, East Bay Innovations (EBI) is a nonprofit human services organization that supports people with developmental disabilities, such as intellectual disabilities, autism, and cerebral palsy. Our person centered services support people to live in their own homes, make choices about how they live, work in jobs of their choosing, and enjoy being part of their communities. We seek to further the human rights and empowerment of people with disabilities, and hire people who care about social justice and want to make a difference in the lives of others.

EBI has been named a winner of San Francisco Chronicle’s Top Workplaces Award for 2023, 2024, and 2025!
 

About the Position:

The Housing Navigation and LifeTrust Care (LTC) Specialist provide coordination and support to enable clients/family transition into their own homes in a community of their choice and provide case management services. The position would overlap with and provide Independent Living Service (ILS) support as needed.

Education:

• Bachelor's degree (exceptions can be made by the Executive Director).

Experience:

• Three years of experience working in human services; experience working with programs such as IHSS and Medi-Cal preferred. 
• Experience with navigating affordable housing and working with unhoused populations.  

Schedule:

• Full-Time schedule.
• Monday-Friday, between the hours of 9:00AM-7:00PM (flex).
• The work phone is on by 8:30AM.

Locations:

• Requires travel throughout Alameda County, including: Oakland, Berkeley, Emeryville, San Leandro, Castro Valley, Hayward, Dublin, Pleasanton, Livermore, and Fremont.
• Possession of a valid California driver's license, a driving record that meets agency standards, auto insurance, and access to a vehicle.

Compensation: $28.92 per hour.

Duties and Responsibilities:

• Provides individualized instruction to consumers with respect and sensitivity to each consumer’s needs and preferences.  
• Housing/LTC Specialist hours of support will be assessed based on the needs and desires of the individuals served. The hours of employment, as well as job responsibilities, will be determined based on those needs and desires.  
• Develop and maintain structure, implementation, and routine of client support. 
• Identify unmet client needs and report back to the Director and Assistant Director. 
• Responsible for communicating all information relevant to supporting the consumer to appropriate agency staff in a timely manner.  
• Maintains a consistently positive attitude, which is imperative to successfully supporting each consumer.  
• Responsible for scheduling direct service time to accommodate consumer needs.
• Provides vacation/sick coverage for other ILS staff as assigned.  
• Completes EBI Training curriculum and other required training. Completes EBI shadowing as set forth by the supervisor. 
• Knowledge of community resources. 
• Participates in staff meetings as assigned. 
• Identifies appropriate permanent housing options for clients such as subsidized housing, Section 8, BMR, 811 subsidy, and Project-Based units. As well as permanent supportive housing, affordable and market-rate housing, and other housing opportunities. 
• Become active in the landlord community to identify housing opportunities for households experiencing homelessness and those at risk of becoming homeless with barriers. 
• Provides information, referrals, linkages, and advocacy to assist clients in accessing services and resources. i.e., SSA, CalFresh, Medi-Cal, IHSS, affordable housing, and Community Health Services. 
• Serves as the primary point of contact for landlord's concerns and complaints, acting as a liaison to connect landlords, and tenants. 
• Exceptional Communication and organizational skills.  Maintains accurate program-required documentation, case notes, reports, billing information, expenses, and updated daily calendar. 
• Assists clients with procuring necessary documents and services such as identification cards, birth certificates, social security, and disability income. 
• Provide coordination and support to enable clients to transition into affordable housing safely. Create a service plan to ensure ongoing services in the community. 
• Work effectively with significant persons in each client’s life, i.e., family members, friends, and significant others. 
• Work effectively with other EBI staff, representatives from different agencies, and community members. 
• Update the program when affordable units open up, including an open waitlist for Section 8. 
• Other duties and admin support as assigned within the scope of services.

Benefits:

• Medical coverage for those working 30 hours a week or more, with two different providers for you to choose from.
• Dental and vision coverage for both full-time and part-time staff.
• Flexible Spending Account & Dependent Care FSA, Commuter, and Parking pre-tax benefits.
• Voluntary Life, AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.
• Employee Assistance Program (EAP) that include free mental health counseling sessions for you and members of your household.
• 403(b) retirement plan so you can invest in your future.
• Education Assistance Fund, providing reimbursement for tuition, fees, and supplies for education and self-enrichment courses.
• Membership in the Service Employees International Union (SEIU) Local 1021.
• Many opportunities for training so you can feel confident in the work you do and prepare for future career opportunities.
• Paid sick leave for all employees, and paid vacation for full-time employees
• Paid holidays for all Federal holidays.
• Mileage reimbursement for on the job driving at the IRS rate.
• EBI offers Additional Language Stipends for staff based on language fluency assessment and client/department/agency needs.
• Staff appreciation month with a BBQ, a party, daily raffles, and more, to celebrate you and the important work that you do.

The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.

East Bay Innovations is an equal opportunity employer. We will consider all applicants without regard to race, color, religion, national origin, ancestry, sex, gender, gender identity, physical or mental disability, medical condition, genetic information, marital status, age, sexual orientation, military or veteran status, or any other characteristic protected by applicable federal, state, or local law.

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