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IN-IOT ServiceNow Technical Consultant

PeopleNTech LLC

Alexandria, IN

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JOB DETAILS
SKILLS
Application Programming Interface (API), Best Practices, Business Skills, CSS (Cascading Style Sheet), Code Reviews, Consulting, Design Document, Documentation, HTML (HyperText Markup Language), IT Service Management (ITSM), Identify Issues, JavaScript, Performance Management, REST (Representational State Transfer), Requirements Management, SOAP (Simple Object Access Protocol), Scripting (Scripting Languages), ServiceNow, Software Development, System Integration (SI), Systems Administration/Management, Technical Consulting, Technical Leadership, Technical Writing, Technical/Engineering Design, Test Plan/Schedule, Test Scripts, Testing, Unit Test, User Interface/Experience (UI/UX), Webcams, XML (EXtensible Markup Language)
LOCATION
Alexandria, IN
POSTED
30+ days ago
State of Indiana
Title/Role: IN-IOT ServiceNow Technical Consultant (795992)
Req. Status: Open
No. of Openings: 1
Start Date: 03/16/2026
End Date: 09/30/2026
No New Submittals After: 03/03/2026
Max Submittals by Vendor: 1
Work Arrangement:Remote
Worksite Address: Local candidates only 2 N. Meridian St. Indianapolis IN, 46204

Workflow Process Designation (CAI Use Only): CWP
Agency Interview Type: Webcam only

Engagement Type: Contract

Short Description:
A ServiceNow Technical Consultant responsible for designing, configuring, and implementing ServiceNow solutions (ITSM, ITAM, SPM, TPRM) based on leading practices.

Complete Description:
Responsibilities include leading client workshops, mapping business requirements to technical configurations, developing custom applications using JavaScript, and integrating with external systems.
Key Responsibilities
  • Solution Design & Configuration: Lead technical workshops to gather requirements, design solutions, and configure the platform (workflows, UI policies, business rules, script includes).
  • Development & Integration: Perform hands-on development using JavaScript, HTML, CSS, and API integrations (REST, SOAP, Integration Hub).
  • Best Practices Advisor: Guide clients toward standard platform capabilities, focusing on configuration over customization.
  • Documentation & Testing: Create technical design documents, test scripts, and user stories while performing unit testing and code reviews.
  • System Troubleshooting: Serve as an escalation point for complex technical issues, implementing solutions that improve performance.


Skill Required / Desired Amount of Experience
Experience in a Senior/Principal role requiring deeper expertise in specific workflows Required 5 Years
Strong proficiency in ServiceNow platform architecture, including UI Builder (UIB), Flow Designer, Workspaces, and Employee Center Required 5 Years
Deep knowledge of JavaScript, XML, HTML, and CSS Required 5 Years
Ability to translate business needs into technical requirements, demonstrated through previous consulting or implementation roles Required 5 Years
Certified ServiceNow System Administrator (CSA) in relevant modules ITSM, ITAM, SPM Highly desired
Certified Implementation Specialist (CIS) in relevant modules ITSM, ITAM, SPM Highly desired

About the Company

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PeopleNTech LLC