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IN-DCS-Communications Specialist

Buzzclan

500 N. Meridian StreetIndianapolis IN, IN(remote)

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JOB DETAILS
SKILLS
Administrative Skills, Adobe Product Family, Americans with Disabilities Act (ADA), Atlassian JIRA, Background Investigation, Child Support, Communication Skills, Computer Skills, D Programming Language, Detail Oriented, Distributed Control Systems (DCS), Identify Issues, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Product Family, Microsoft SharePoint, Microsoft Word, Online Publications, Presentation/Verbal Skills, Problem Solving Skills, Time Management, Video Editing, Web Content Accessibility Guidelines (WCAG), Web Design, Webinar, Writing Skills
LOCATION
500 N. Meridian StreetIndianapolis IN, IN
POSTED
3 days ago

The Communications Specialist is responsible for supporting the development and execution of communication and training plans for the Child Support Bureau and local Title IV-D staff across Indiana.




    • Essential Duties/Responsibilities

      • Create and edit training guides from content provided by subject matter experts.
      • Write, edit, and disseminate communications to end users and stakeholders.
      • Assist in developing training and training material for systems of record.
      • Facilitate webinars by monitoring chat, sharing document links, and troubleshooting access issues.
      • Assist adult learners in physical classroom trainings.
      • Assist with equipment set up and testing activities for classroom trainings.
      • Assist with administrative tasks associated with training registration.
      • Monitor group mailboxes and respond to stakeholder questions.
      Work with subject matter experts and engage in independent research to develop subject matter knowledge relevant to assigned projects and curricula

      Requirements

      • Excellent attention to detail
      • Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise manner.
      • Professional demeanor
      • Excellent computer skills, including familiarity with Microsoft365 suite and Jira.
      • Ability to manage multiple assignments simultaneously, while maintaining attention to detail.
      • Ability to learn new information quickly and independently.
      • Ability to meet deadlines, adapt to changing requirements, and work under pressure.



Required/Desired Skills
SkillRequired /DesiredAmountof Experience
Working knowledge of Microsoft Office (Outlook 365, SharePoint, PPT, Word, Excel and Teams);Required3Years
Excellent grammar and writing skills, including the ability to convey written, technical information in a clear, concise mannerRequired0
Experience creating and edit training guides from content provided by subject matter expertsRequired0
Experience facilitating webinars by monitoring chat, sharing document links, and troubleshooting access issuesRequired0
Experience of Atlassian Jira, Confluence and Service Management toolsRequired0
Ability to communicate effectively orally and in writingRequired0
Ability to identify and resolve problems using research techniquesRequired0
Bachelor s degree or higherRequired0
Teaching or training experienceDesired0
Video editing using Adobe productsDesired0
WCAG/ADA complianceDesired0
Web design/publishing Desired0
Document/web formattingDesired0
Title IV-D child support program experienceDesired0

Questions
No.Question
Question1Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?
Question2Please provide the candidate s email address.
Question3Resource must currently be located in Indiana. Please confirm the City & State the resource resides.
Question4If selected for engagement, your candidate s hourly Pay Rate must be BETWEEN - - -. The Provider Markup for this position is 20%. Do you agree to these requirements?
Question5Working hours can be between Monday to Friday 6:00 AM to 6:00 PM, with 8 hour days. Do you accept this requirement?
Question6The position is remote, with expectation to be on site an average of 4 days per month. Do you accept this requirement?
Question7Selected resource will be required to pass DCS specific background, and fingerprint checks. Please confirm the resource is comfortable with this requirement. This process typically takes about 3-4 weeks.
Question8There will be additional background check and security training once hired on site. Do you accept this requirement?
Question9In person pickup of equipment, unless otherwise specified. Do you accept this requirement?

About the Company

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Buzzclan