IMS Core Engineer

Yantran LLC

DENVER, CO

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JOB DETAILS

SKILLS

4G (4th Generation) Wireless, Amazon Web Services (AWS), Analysis Skills, Cloud Computing, Communication Skills, Computer Science, Corrective Action, Customer Experience, Electricity, Electronics, FCAPS (Faults Configuration Accounting Performance Security), IP Multimedia System (IMS), Identify Issues, Metrics, Network Debugging, Network Operations Center, Operations Planning, Operations Processes, Oracle, Performance Analysis, Performance Engineering, Performance Metrics, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Process Improvement, Root Cause Analysis, SDL (Specification and Description Language), Short Messaging Service (SMS), Systems Analysis, Team Player, Technical Writing, Telecommunications, Time Management, Voice Mail, Wireless Communications, Wireless Multimedia Messaging Service, Writing Skills

LOCATION

DENVER, CO

POSTED

30+ days ago

Role - IMS Core Engineer
Location - Denver, CO(Day 1 Onsite)
Contract/Full Time
The Senior Core Ops Engineer will maintain the resiliency and operational aspects. Will analyze service and system issues, determine root-cause for failure and develop corrective actions. Corrective actions can range from configuration changes to developing new operational procedures. Will contribute to on-going process improvement reviews using Key Performance Indicator (KPI) metrics to eliminate errors, maximize hardware/software efficiencies and increase service up-time leading to an overall excellent customer experience.
In this role, you will:
Provide technical troubleshooting expertise in resolving the incidents escalated to your organization
Be the subject matter expert for Messaging [both SMS and MMS] and Voicemail solutions. Mavenir product expertize is preferred. Additionally 911, LI [Calea], Nokia SDL, Oracle Packet Core is a plus
Handle Outages/Service degradations, perform initial RCA and coordinate with vendors, Engineering teams to compose final RCA.
Lead troubleshooting bridges with internal
vendor teams as needed.
Engage and escalate issues with Core Tier III / Engineering team when critical, time sensitive support and resolution is needed.
Work with technical teams to document troubleshooting steps and methods to improve processes.
Provide lead support with Market Teams to troubleshoot/resolve complex issuesEngage and escalate issues with vendors when critical/time sensitive support and resolution is needed.
Develop key metrics for performance monitoring and service assurance.
Closely working with the vendors for Incident resolution and RCA
Knowledge of SA Core, Edge, RAN, Transport, Virtual/Cloud environments, orchestration and FCAPS platforms.
Work on the 5G Standalone Core Network functions (NRF, BSF, NSSF, SEPP, NEF, SCP
PCF) , IMS
Messaging domains.
Engage with the engineering teams from DISH
vendors in helping triage
debug complex network activities
Work with our performance engineering teams
NOC to establish and continuously enhance the baseline KPIs required to measure the health of our network.
Engage and escalate issues with the Tier II
III team when critical/time-sensitive support and resolution are needed.
Other duties as assigned
This position may provide on-call support on a rotational basis.
Skills, Experience
Requirements:
Bachelor’s Degree in Electrical, Electronics, Computer Science or Telecommunications Engineering
5 to 10 years of experience working within the Wireless industry on either the carrier or vendor side of the house.
Expertise in Mavenir SMSC, MMSC product solutions
Strong knowledge of one or more Core Network solutions for 911, LI [Calea], Nokia SDL, Oracle nodes [NRF, PCF, BSF].
Knowledge of Edge, RAN, Transport, Virtual/Cloud environments, orchestration and FCAPS platforms.
Cloud-native experience in AWS environment preferred.
Curious-minded, striving for continuous learning and innovation
Outstanding verbal and written communication skills
Strong knowledge of Core Network solutions for 4G/5G (SA).
Nokia, Mavenir and Oracle experience should be an advantage.
Ability to analyze a high volume of technical data and work in a fast-paced environment.
Strong problem solving, analytical, and time management skills

IMS Core Engineer

Yantran LLC

DENVER, CO

About the Company

Yantran LLC

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