Implementation Specialist

Revive ERP is looking for an Implementation Specialist who can think like our clients because they've been in their shoes. We are one of the fastest-growing Acumatica ERP resellers in North America, delivering exceptional ERP solutions to engineering and construction clients across North America. We pride ourselves on our commitment to exceptional client experiences, helping our clients maximize the functionality and value of Acumatica ERP.

What makes a great fit here?

We're not looking for a typical software implementer. Our most successful team members have sat on the client side of an ERP rollout as a Controller, CFO, or operations lead, and know firsthand what it takes to get an organization through a system change. If you've lived through an ERP implementation and came out the other side knowing how to make it better, we want to talk.

Compensation & Benefits

• 85% of health insurance premiums covered by the company
• Dental, vision, and supplemental benefits including pet insurance and legal services
• 401(k) with company contributions and profit-sharing
• 12 paid holidays, PTO, sick days, and paid philanthropy time

What You'll Do

• Lead implementation projects from kickoff to completion, keeping timelines and client expectations on track
• Gather client requirements and assist with configuring Acumatica to fit their business needs
• Manage project progress using Smartsheet, assigning client tasks and reviewing deliverables collaboratively
• Deliver training to clients, making the software approachable and practical
• Develop user guides and documentation tailored to each client's setup
• Troubleshoot issues during implementation, escalating when needed
• Stay current on Acumatica product updates and industry best practices
• Collaborate cross-functionally to ensure smooth project delivery

What We're Looking For

• Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent experience
• Background in accounting, finance, or operations; previous experience as a Controller or CFO
• 2 - 4 years experience implementing ERP software - Acumatica experience is a plus
• Solid understanding of technical concepts such as databases, APIs, and system integrations
• Comfortable troubleshooting and resolving software related issues, with a willingness to dig in and problem-solve
• Strong communication skills; written and verbal
• Organized, client-focused, and comfortable in a project-based environment
• Ability to manage multiple priorities simultaneously

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