Implementation Consultant (Veradigm Practice Management)
CEDENT
Tampa, FL
Apply
JOB DETAILS
SKILLS
Billing, Clinical Support, Consulting, Customer Relations, Customer Support/Service, Data Migration, Documentation, Identify Issues, Maintain Compliance, Practice Management Software, Problem Solving Skills, Project Planning, Reimbursement, Software Testing, System Migration, Training/Teaching
LOCATION
Tampa, FL
POSTED
30+ days ago
Key Requirements:
Subject Matter Expertise: Extensive, recent experience with the Veradigm/Allscripts Practice Management (PM) product suite.
Super User Skills: Capable of effectively interacting with end users leveraging the Veradigm/Allscripts PM suite.
Clinical Workflow Knowledge: Basic understanding of clinical workflows.
Veradigm Familiarity: Awareness that Allscripts is now Veradigm, with the ability to educate candidates about this change before interviews.
Customer Service Orientation: Strong commitment to delivering excellent customer support.
Training and Support Experience: Proven ability to train and support both clinical and non-clinical staff.
Responsibilities:
Implementation: Execute the implementation of Veradigm/Allscripts solutions and other designated third-party products, ensuring adherence to the detailed project plan and scope.
Troubleshooting: Identify and resolve issues within the application and interfaces during and after implementation, including those related to third-party interfaces and applications.
Client Assistance: Assist clients with the parameterization and configuration of the Practice Management database to deliver the necessary functionality as defined in the project scope and contract.
System Design and Migration: Lead and support the organization’s specific system design, conversion, migration, and data build processes with the client.
Documentation and Training: Design and present client-specific documentation and formal training sessions.
Testing and Planning: Advise and assist clients on interface and application testing, planning, and fulfillment to ensure a successful go-live.
SME Support: Serve as the Allscripts Practice Management application SME to ensure the setup supports organizational workflow decisions and billing needs.