IHOP on Brainerd Road holds great opportunities for you in this entry level leadership position. And joining our team comes with a big stack of values - growth and development opportunities and an atmosphere where you can build lifelong friendships and memories with your Team.
BENEFITS
Paid Vacation
Health Insurance
Dental Insurance
Vision Insurance
Free Shift Meals
Family Discounts
On the Job Training
Advancement Opportunities
Discount Program (includes travel, gyms, cell phones, restaurants, auto purchases, apparel, and electronics)
Starting pay $13. Weekends and nights required.
The Shift Manager will be responsible for ensuring the smooth operation of the restaurant during shifts, leading a team of staff to provide exceptional service, maintaining high food quality standards, and upholding the IHOP brand values.
RESPONSIBILITIES
Oversee daily operations of the restaurant during assigned shifts, ensuring compliance with health and safety regulations, company policies, and service standards.
Ensure a high level of guest satisfaction by addressing customer inquiries and resolving complaints efficiently and professionally.
Supervise, train, and motivate staff to deliver outstanding customer service.
Foster a positive and productive work environment.
Help achieve sales targets and maintain profitability.
Maintain accurate records of employee performance, inventory, and sales reports. Provide recommendations for improvements when necessary.
Assist in monitoring inventory levels, ordering supplies, and managing food costs. Ensure that there are always adequate levels of food, paper, kitchen, safety, janitorial, uniform, linen, and other miscellaneous supplies for your shift.
Handle finances and make a daily run to the bank when needed
QUALIFICATIONS
Previous experience in a supervisory or management role in the restaurant industry preferred.
Strong leadership skills with the ability to motivate and develop team members.
Excellent communication and interpersonal skills.
Knowledge of food safety regulations and practices.
Ability to work flexible hours, including weekends and holidays.
Proficient with point-of-sale (POS) systems and restaurant management software.
Willingness to undergo a background check upon hire
Leadership skills
If you are a driven, passionate individual who thrives in a fast-paced environment, we want you to join our team at IHOP in Chattanooga! Please apply to become a part of our family and help us serve up delicious memories, one pancake at a time!