ID- Install Tech (AWS GovCloud), Central ID - Install

Amazon.com Inc

Boardman, OR

JOB DETAILS
SKILLS
Amazon Web Services (AWS), Best Practices, Capacity Management, Cellular Telephone, Cloud Computing, Communication Skills, Computer Engineering, Customer Relations, Detail Oriented, Hardware Upgrades, Leadership, Mentoring, Network Administration/Management, Network Architecture/Engineering, Network Configuration Management, Network Operations Center, Operations Management, Operations Processes, Presentation/Verbal Skills, Product Design, Project Execution, Project/Program Management, Record Keeping, Safety Standards, Slack, Software Patches, Startup, Status Reports, Supply Chain, Sustainability, Team Player, Technical Leadership, Writing Skills
LOCATION
Boardman, OR
POSTED
30+ days ago

Amazon Web Services (AWS) is looking for a Install Handoff Technician to join our growing team within infrastructure operations. To get there, we need exceptionally talented, bright, and driven people. If youd like to help us build and expand the Cloud, this is your chance to make history. By applying to this position, your application will be considered for all locations we hire for in Oregon. This includes, but is not limited to: OR (Boardman, Umatilla, Hermiston). This position requires the successful candidate to report to a site location. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network. The positions responsibilities include scaling support of several data center locations and day-to-day assistance with capacity management.

Our ideal candidate is sufficiently autonomous, detail-oriented, possesses strong written and verbal communication skills, and has some experience in supporting large-scale, enterprise-class networks. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers. You will leverage your experience supporting large-scale, enterprise-class networks as well as network implementation and troubleshooting.

As a Install Handoff Technician, you will work in a fast-paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of Amazon Web Services vast network infrastructure, Install Handoff Technicians establish and follow best practices and refine operational procedures.

Important Notes

  • Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
  • A lump sum stipend will be provided to eligible candidates who relocate for this position.
  • If applying for positions in Oregon (OR), this site is within AWS GovCloud region. Effective February 24, 2026, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens (GovCloud may NOT be accessed from outside of the United States).

About AWS Infrastructure Services

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, were the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and were looking for talented people who want to help.

Join Our Team

Youll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

Work closely with our Network Engineering & Network Technical Project Manager teams to ensure fast, smooth rollout of established designs and products.

  • Collaboration with various stakeholders to remove project obstacles
  • Report current status via ticketing system, status reports, email, and Slack
  • Manage work and priorities through ticketing system and workflows to complete customer requests and projects
  • Maintain accurate records and document problems and processes to successfully draft and execute changes within data centers
  • Troubleshoot networking, routing, and interconnectivity issues, including troubleshooting of network device configuration and low-level application interaction
  • Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
  • Remediate small-scale hardware failures related to cabling infrastructure connectivity issues, including patch panels and patch cords
  • Participate in the migration, basic configuration, and rollout of new or upgraded hardware
  • Exhibit quality workmanship on all work and maintain site cleanliness
  • Carry a cell phone for communication, information, and emergencies

About the Team

Why AWS

Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasnt followed a traditional path, or includes alternative experiences, dont let it stop you from applying.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, theres nothing we cant achieve.

Inclusive Team Culture

AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.

Mentorship and Career Growth

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

About the Company

A

Amazon.com Inc

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
FOUNDED
1994
WEBSITE
http://Amazon.com/militaryroles