Keys: 1. AWS Administration for VDI workspaces and App Admin for FileCloud (Linux/Mongo).
This role serves as the primary administrator for the DIAL AWS GovCloud environment, overseeing essential platforms such as AMANDA, FileCloud, and the DIAL Virtual Desktop Infrastructure (VDI). In addition to managing these cloud-based systems, the position is responsible for FileCloud administration, delivering comprehensive technical support to all FileCloud users. By maintaining these critical environments, they help ensure reliable operations and seamless user experiences across the organization.
The Iowa Department of Management (DOM) is seeking a skilled Infrastructure Technical Specialist (ITS) with expertise with AWS, AWS VDI and FileCloud. This role is responsible for cloud infrastructure management, monitoring, security and compliance, collaboration and support, and deployment.
Required Skill Set
Demonstrated through prior experience the ability to:
Manage AWS infrastructure supporting business applications.
Manage AWS infrastructure for VDI.
FileCloud administrator handling staff onboarding, troubleshooting issues, and providing technical support to users.
Knowledge of advanced system security methods and techniques.
Complete assigned tasks, provide clear status updates, adhere to quality standards, and work collaboratively.
Handle on-call nightly and weekend patching, upgrades, and troubleshooting.
Excellent verbal and written communication skills are essential for effectively collaborating with multiple teams.
Work independently with little supervision or guidance.
Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently.
Requirements
Broad experience with cloud adoption, including application readiness assessment, prototyping of new environments, server builds, data migration.
Experience as an enterprise systems administrator in a client or server environment, including deployment automation tools.
Experience in a customer-facing capacity, support, or consulting role
Experience with cloud service provider offerings like Microsoft Azure or Amazon Web Services (AWS) or Google Cloud Platform (GCP)
Experience with design and implementation of distributed systems architecture on private or public cloud infrastructure
Experience with troubleshooting very complex distributed environments pertaining to connectivity & app performance and monitoring tools & offering
Experience working with cloud platforms
Extensive knowledge of systems including Hardware, software, networking, and storage
High-level strategic planning & advice to an entity that will allow for the successful adoption or migration of Cloud-based technologies or services
Performance tuning of cloud environments.
Robust proficiency in Windows, Linux & CLI with 1-2 years of experience in VM infrastructure
Strong written and oral communication skills
Technical knowledge of infrastructure components such as Network, Storage, Linux/Windows, Application knowledge of Java, .Net, and IT security
| Skill | Required /Desired | Amount | of Experience |
|---|---|---|---|
| Demonstrated through prior experience the Ability to Manage AWS infrastructure supporting business applications. | Required | 5 | Years |
| Demonstrated through prior experience the Ability to Manage AWS infrastructure for VDI. | Required | 5 | Years |
| Demonstrated through prior experience FileCloud admin handling staff onboarding, troubleshooting issues & providing technical support to users. | Required | 5 | Years |
| Demonstrated through prior experience the Knowledge of advanced system security methods and techniques. | Required | 5 | Years |
| Demonstrated through prior experience the ability to Complete assigned tasks, provide clear status updates, adhere to quality standards & work collabo | Required | 5 | Years |
| Demonstrated through prior experience the ability to Handle on-call nightly and weekend patching, upgrades, and troubleshooting. | Required | 5 | Years |
| Excellent verbal and written communication skills are essential for effectively collaborating with multiple teams. | Required | 5 | Years |
| Work independently with little supervision or guidance. | Required | 5 | Years |
| Exhibit initiative by proactively learning new systems, processes, and aspects of business functionality independently. | Required | 5 | Years |
| No. | Question |
|---|---|
| Question1 | Absences greater than two weeks MUST be approved by CAI Management in advance, and contact information must be provided to CAI so that a resource can be reached during his or her absence. The Client has the right to dismiss the resource if she or he does not return to work by the agreed upon date. Do you agree to this requirement? |
| Question2 | The Contractor must report any disciplinary action, misdemeanor, or felony convictions to the State for any temporary IT staff provided. Do you agree to this requirement? |
| Question3 | What is your candidate's email address? |
| Question4 | Have you completed and submitted the Right to Represent form, making sure to do so exactly as instructed? The form is located at https://www.cai.io/media/documents/msp/ia/ia_e-rtr_template.doc. |
| Question5 | The hourly Vendor Rate for this position is -. Do you agree to this requirement? |
| Question6 | PROVIDE CANDIDIDATES CURRENT LOCATION (CITY/STATE) HERE: |
| Question7 | SHOW YOUR WORK - In the summary of qualifications field under the details tab of the candidate's profile, you should explain why your candidate is the best fit for this position. Please confirm that you have thoroughly validated and attested to the accuracy of the credentials listed throughout this candidate's VectorVMS profile and resume according to Section 5.2.5 of ITS-009440. Do you confirm? Candidates will get rejected if an agency cuts and pastes the candidates' resumes into this field [REQUIRED] |
| Question8 | Use of AI is Strictly Prohibited: Please be advised that the use of AI-generated responses during screenings and interviews is strictly prohibited. Confirm that your candidate has been informed of this policy and agrees to adhere to it. Non-compliance will result in disqualification from the interview process. |
| Question9 | Background Check Requirements: DOM contractor personnel are required to undergo additional background check investigations (run by DOM) before starting, requiring the completion of several waiver forms & fingerprint processes. The selected candidate will be responsible for completing all the necessary waiver forms, scheduling and completing the fingerprinting process, and returning all completed items to DOM for processing. This is in addition to the National Criminal and Sex Offender check that the vendor |
| Question10 | Provide candidates with the complete physical address where the DOM DoIT Background Check form and fingerprint cards must be mailed. [REQUIRED] - Failure to provide accurate information will result in disqualification. |
| Question11 | INTERVIEW DATES: Interviews will be conducted on [April 27, 28, 29] Only submit candidates available for interviews on the date(s) provided. |