Administrative Skills, Android, Communication Skills, Customer Support/Service, Desktop Administration, Detail Oriented, Hardware Installation, Help Desk, Internet Security, Laptop PC, Microsoft Active Directory, Microsoft Exchange Server Administration, Microsoft Windows Operating System, Problem Solving Skills, Software Administration, Software Configuration Management, Software Installation, Systems Administration/Management, Technical Support, Testing, Time Management, User Account Administration, Willing to Travel, iOS
RICHARD (RDS) is currently seeking an I.T. Technical Support Specialist.
Position Summary:
RICHARD is seeking a self-motivated, conscientious individual with 5+ years of experience for immediate full-time employment opportunities as I.T. Technical Support Specialist.
Responsibilities:
- Responding to help desk tickets and resolving issues in a timely manner
- Configure and deploy new computers and laptops for new employees
- Issue replacement computers for existing users as needed.
- Troubleshooting hardware, software, and connectivity issues
- Performing routine maintenance and system upgrades
- Setting up user accounts, passwords, and permissions
- Training users on basic software and hardware usage
Job Requirements:
- General Desktop Support
- Problem-solving
- Communication skills
- Knowledge of Windows, iOS, Android, and networking
- Familiarity with cybersecurity practices
- Customer service experience
- Hardware & Software installation, configuration & troubleshooting
- Active Directory Management
- MS Exchange Admin and Support
- Attention to detail
Work Environment:
This position will be primarily performed from RICHARD's home office located in Beaumont, TX, but may require travel to project sites, when required. Field site visits may be required periodically.
- Job Type: Full-Time
- Benefits: Competitive Benefits Package
RICHARD is committed to a safe, drug-free work environment where every employee is respected and valued.
RICHARD is proud to be an Equal Opportunity Employer
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: Recruiting.RDS@RichardEPC.com
Equal Opportunity Employer, including disabled and veterans.
Please select this link to view: Know Your Rights: Workplace Discrimination is Illegal poster
Please select this link to view: Pay Transparency Policy Statement
R
Richard Construction Inc