Analysis Skills, B2B eCommerce, Communication Skills, Customer Support/Service, High Tech Industry, Nonprofit, Resolve Customer Issues, Software as a Service (SaaS), Technical Support
LOCATION
Phoenix, AZ
POSTED
Today
A nonprofit software company in Phoenix, AZ is seeking a Technical Support Specialist to join their Tier 1 team. The role involves providing exceptional customer service through email and phone support while addressing customer issues with speed and precision. The ideal candidate will have 2+ years of B2B SaaS Technical Support experience, strong analytical and communication skills, and the ability to thrive in a fast-paced work environment. This position offers a hybrid work model and a comprehensive benefits package including competitive pay and unlimited PTO.#J-18808-Ljbffr