Construction, Consulting, Cook Dishes, Documentation, Driver's License, Electrical Engineering, Emergency Response, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, HVAC, Health Plan, Identify Issues, Insurance, Inventory Management, Machine Tool, Maintenance - Electrical, Maintenance - HVAC, Maintenance Services, Microsoft Excel, Microsoft Word, Mobile Applications, OEM (Original Equipment Manufacturer), On Call, On Site Support, Onboarding, Organizational Skills, Power Transmission, Presentation/Verbal Skills, Process Control Engineering, Refrigeration, Restaurant, Safety Training, Safety/Work Safety, Schematics, Service Level Agreement (SLA), Technical Support, Time Management, Willing to Travel
Step into a day on Colliers’ service team
You start your morning reviewing service tickets on your mobile app and mapping your route across your local market. By mid-morning, you’re onsite at a Chick-fil-A restaurant diagnosing a refrigeration issue, coordinating with the manufacturer for parts verification, and consulting with the Chick-fil-A Technical Assistance Team. Afternoon brings a hot-side equipment repair—think Henny Penny, Garland Grill, Hobart mixers—followed by accurate documentation, inventorying your truck stock, and a proactive check of HVAC performance before you wrap.
This role offers independence in the field with the backing of Colliers’ best-in-class service network. It’s a unique opportunity to support Chick-fil-A restaurants exclusively, with strong technical and operational resources, training, and a culture that prizes ownership and doing what’s right.
What you’ll work on
- Troubleshoot, diagnose, repair, install, and remove commercial kitchen equipment
- Service commercial cooking equipment, sealed-system refrigeration, specialty foodservice equipment, and base building HVAC
- Meet response times and SLAs for Operator service requests
- Work on brands including (but not limited to): Henny Penny, Follett, Lennox (HVAC), Traulsen, Hobart mixers, Champion dishwashers, Garland Grill
- Communicate with manufacturers for diagnostic support and parts identification
- Consult with the Chick-fil-A Technical Assistance Team while onsite
- Install ordered parts accurately and professionally
- Capture complete, timely documentation (work orders, time, receipts) and manage truck stock inventory
- Keep your service vehicle, tools, and parts organized
- Support on-call emergency response during non-standard hours
- Follow safe work practices and accident prevention procedures
- Pursue ongoing OEM training and certifications
- Engage with equipment partners, suppliers, and vendors within the network
- Maintain productivity levels aligned with company standards
What you bring
- Technical trade school training and/or relevant hands-on experience
- 5+ years in a related trade or equivalent
- Background in one or more: sealed refrigeration/HVAC systems, electrical systems, mechanical systems, process controls, hot-side cooking equipment and/or mechanical power transmission
- Experience servicing kitchen equipment, facilities, or construction systems
- EPA Universal Certification
- Valid state driver’s license, proof of insurance, and safe driving record (MVR required); ability to safely operate company vehicles
- Strong mechanical aptitude, diagnostic ability, and schematic/diagram reading
- Proficiency with Microsoft Word, Excel, and mobile service applications
- Clear written and verbal communication; self-starter who excels independently; positive, service-oriented approach
Travel and schedule
- 100% travel within a defined local market
- Limited overnight travel, primarily for onboarding and training
Physical demands
- Work extended periods during emergency or priority situations (including overtime)
- Lift, carry, push, or pull up to 50 pounds
- Climb ladders and stairs up to two stories (with ladder safety training); roof access ladders provided; van loading/unloading of a large ladder is non-typical
- Frequent bending, twisting, kneeling, crouching, and crawling
- Extended standing and walking on even and uneven surfaces
- Frequent use of arms, wrists, and hands to operate tools and machinery
- Work indoors and outdoors in varying weather conditions
Tools, tech, and proficiency
- Machines & technologies you'll use: Refrigeration/Cooling Systems
- You should be proficient in: HVAC/R Systems; Electrical Troubleshooting and Repair; Environmental Protection Agency (EPA) Certification; HVAC Maintenance, Troubleshooting, and Repair; Field Service Readiness; Equipment Diagnostics & Troubleshooting
Compensation and benefits
Competitive compensation and benefits including, but not limited to, a full range of health care benefits, paid time off, and 401K are available.
Compliance
Colliers provides equal employment opportunities to all persons. No employee or applicant for employment will be discriminated against because of race, creed, origin, marital status, sexual orientation, age, otherwise qualified disabled or veteran status, or any other characteristic protected by law.
Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.
Colliers respects diversity and is an equal opportunity employer. No employee or applicant for employment will be discriminated against on the basis of any actual or perceived membership in any protected category including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. If you are a qualified applicant who requires reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, please contact
acccommodations@colliers.com
for assistance.
Ready to apply?
Applications will be accepted on an ongoing basis. Direct applicants only please, no agencies.