HVAC Service Manager
Synerfac Technical Staffing
Fort Lauderdale, FL
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JOB DETAILS
LOCATION
Fort Lauderdale, FL
POSTED
28 days ago
An established HVAC service company is looking to hire a Service Manager in Fort Lauderdale, FL. This company provides full-service installation, maintenance, and repairs for commercial HVAC systems. The primary responsibility for this position carries end-to-end responsibility for profit and loss, overall operations, customer satisfaction, employee development, safety, and long-term growth initiatives.
Responsibilities:
* Lead and develop the Dade and Broward service organization, including technicians and warehouse teams, through coaching, training, recruiting, and consistent field engagement focused on quality, safety, and customer experience.
* Partner with service leaders statewide to ensure aligned operating standards and performance expectations.
* Oversee all daily service operations, including scheduling, workforce planning, dispatch, preventative maintenance, repairs, and special projects, ensuring timely, accurate, and high-quality execution.
* Diagnose root causes of technical issues and promote the use of digital tools to improve efficiency, documentation, and service quality.
* Review service documentation to ensure accuracy, proper billing, profitability, and prompt resolution of customer issues, warranty matters, and escalations.
* Drive service growth by encouraging technicians to identify opportunities and partnering with Sales to expand maintenance agreements and repair revenue.
Qualifications:
* 10+ years of experience in the commercial HVAC service industry is required.
* Must possess 3-5 years of leadership experience within the industry.
* Experience utilizing Microsoft Office is required. Experience with COINS and XOI is preferred.
* A Valid Driver's License and ability to travel throughout Miami-Dade/Broward counties is required.
About the Company
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