HVAC Service Coordinator

AL-DON, "Indoor Air Quality Specialists," has delivered expert HVAC services, including repair, installation, and maintenance throughout the St. Louis area for over 65 years. We're more than just an HVAC provider - our foundation is built on strong relationships, both within our team and with our customers.

Why Work With Us: At AL-DON, we're a family-owned and operated company that puts people first. Here you're more than just an employee - you're part of a close-knit team that values your work and treats you with respect. We make an effort to know our employees, support their growth, and foster an environment where you feel valued every day. With decades of stability and a reputation for quality, we offer a place where you can build a long-term career, not just hold a job.

We're currently looking for a responsible Service Coordinator to join our office team. This role supports daily admin operations, assists with accounting functions, and backs up the dispatcher as needed, including full dispatch responsibilities on Fridays.

Our Benefits:

• 80% employer-paid medical insurance for the employee
• Dental and vision insurance - preventative care, cleanings, and eye exams
• Simple IRA with 3% employer match
• Six paid holidays
• Paid vacation
• Ongoing professional development opportunities
• Annual company party

Work Schedule: Monday through Friday, full-time position with flexible hours

Compensation: $21.00 - $26.00 per hour, depending on experience

Key Job Responsibilities:

• Perform general administrative duties, including data entry and document management
• Assist with accounts payable (AP) and accounts receivable (AR) processes
• Utilize QuickBooks for invoicing, payments, and recordkeeping
• Review and maintain the accuracy of maintenance agreements and customer records in accounting and dispatch software
• Support customer communications and internal coordination
• Serve as backup dispatcher and handle full dispatch responsibilities on Fridays
• Maintain organized and accurate office systems

Required Qualifications:

• Previous administrative experience in an office setting
• Experience in HVAC, plumbing, or a similar trade is preferred, but not required
• Experience with QuickBooks
• Working knowledge of accounts payable and accounts receivable
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and customer service skills
• Proficiency with Microsoft Office