HVAC Service Coordinator / Dispatcher

Jobot

Greensboro, NC

Apply

JOB DETAILS

SALARY

$52,000–$60,000 Per Year

SKILLS

Call Monitoring, Communication Skills, Computer Skills, Computer Software, Customer Relations, Customer Satisfaction, Forecasting, HVAC, Interpersonal Skills, Legal, Maintenance - HVAC, Maintenance Services, Microsoft Office, Multitasking, Organizational Skills, Problem Solving Skills, Record Keeping, Resource Utilization, Service Delivery

LOCATION

Greensboro, NC

POSTED

1 day ago

Strong Compensation Package, Excellent Benefits, Career Growth

This Jobot Job is hosted by: Josh Strickland
Are you a fit? Easy Apply now by clicking the "Quick Apply" buttonand sending us your resume.
Salary: $52,000 - $60,000 per year

A bit about us:

We are seeking an experienced and highly motivated HVAC Service Coordinator / Dispatcher to join our dynamic team. This role involves coordinating the scheduling and dispatch of our HVAC technicians, ensuring efficient and effective service delivery to our clients. The successful candidate will be a vital link between our technicians and clients, managing all service requests, scheduling, and dispatching activities. This role requires exceptional communication, organization, and problem-solving skills, and an ability to thrive in a fast-paced, high-pressure environment.

Why join us?

Strong Compensation Package
Excellent Benefits
Career Growth

Job Details

Responsibilities:

1. Coordinate and dispatch HVAC service technicians based on service calls, urgency, and geographic location to ensure efficient utilization of resources.
2. Manage all service requests, ensuring they are scheduled and dispatched promptly and accurately.
3. Monitor the progress of each service call, providing updates to clients as necessary and ensuring customer satisfaction.
4. Maintain clear and effective communication with technicians, clients, and management.
5. Use dispatch software to track service calls, technician locations, and job completion status.
6. Collaborate with the service team to manage and resolve any issues or delays in service.
7. Maintain accurate records of all service requests, dispatch details, and technician schedules.
8. Work closely with the management team to forecast scheduling needs based on seasonal trends, technician availability, and customer demands.

Qualifications:

1. Minimum of 2 years of experience as an HVAC Service Coordinator / Dispatcher or similar role.
2. Proven experience with dispatch software and basic computer skills, including Microsoft Office Suite.
3. Exceptional organizational and multitasking skills, with an ability to manage multiple service requests and schedules simultaneously.
4. Outstanding communication and interpersonal skills, with a customer-focused approach.
5. Strong problem-solving skills, with an ability to think quickly and make effective decisions in a high-pressure environment.
6. Knowledge of HVAC systems is a plus.

This is a fantastic opportunity for a seasoned HVAC Service Coordinator / Dispatcher to take their career to the next level. If you have the skills and experience we're looking for, we'd love to hear from you.

Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.

_{Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy}

About the Company

Jobot

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.

Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection. As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).

Ready to find a good job? Create your profile today at Jobot.com 🤖

COMPANY SIZE

100 to 499 employees

INDUSTRY

Staffing/Employment Agencies

FOUNDED

2018

WEBSITE

http://www.jobot.com