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HVAC/R Technician

MJ Electric & Refrigeration

Cranston, RI

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JOB DETAILS
JOB TYPE
Full-time
SKILLS
Billing, Calendar Management, Cellular Telephone, Commissioning, Communication Skills, Customer Relations, Customer Support/Service, Dental Insurance, Driver's License, Electrical Wiring, Electricity, Environmental Protection Agency (EPA), HVAC, Identify Issues, Leadership, Licensing, Maintenance - HVAC, Mobile Applications, OSHA, Organizational Skills, Performance Testing, Preventative Maintenance, Pumps, Refrigeration, Regulations, Reimbursement, Safety Training, Safety/Work Safety, Schematics, System Start-Up, Systems Maintenance, Testing, Time Management, Vision Plan
LOCATION
Cranston, RI
POSTED
5 days ago
We're not looking for someone to fill a truck we're looking for someone to grow with us. As MJ Electric & Refrigeration continues to expand throughout Rhode Island and Massachusetts, you'll have the opportunity to work on a wide variety of commercial HVAC, refrigeration, and mechanical systems while building a long-term career. 
We offer challenging commercial and industrial work, a supportive team environment, and leadership that understands the trade because we've spent decades working in it ourselves.

POSITION SUMMARY
The HVAC/R Service & Installation Technician is a skilled field professional responsible for servicing, repairing, and installing HVAC and commercial refrigeration systems for commercial customers. This is a hands-on, customer-facing role that requires solid technical ability, a professional attitude, and a genuine commitment to doing quality work. 
CORE RESPONSIBILITIES
Service & Repair
  • Diagnose and troubleshoot HVAC/R system malfunctions including heating, cooling, ventilation, and refrigeration equipment
  • Perform repairs on furnaces, heat pumps, air handlers, condensing units, refrigeration systems, and related components
  • Conduct routine preventive maintenance on all system types per manufacturer specifications and company standards
  • Recover, handle, and recharge refrigerants in compliance with EPA Section 608 regulations
  • Read and interpret wiring diagrams, schematics, and equipment manuals to guide diagnostic and repair work
  • Test repaired systems to confirm proper operation before leaving the job site
  • Accurately complete all work orders, service reports, and time logs
  • Identify additional repairs or improvements needed and communicate findings clearly to the service manager
Installation
  • Install new HVAC/R equipment including Rooftop Units, Variable Refrigerant Flow (VRF/VRV) systems, chillers, split systems, heat pumps, air handlers, furnaces, and refrigeration systems
  • Run refrigerant lines, electrical wiring, flue venting, condensate drains, and ductwork connections per job specifications and local code
  • Perform system startup, commissioning, and performance testing on all new installations
  • Follow installation drawings, load calculations, and manufacturer instructions to ensure correct equipment sizing and placement
  • Coordinate with other trades and the installation crew when working on larger projects
  • Leave installation sites clean, organized, and customer-ready at the end of every job
Safety & Compliance
  • Follow all OSHA, company, and manufacturer safety requirements at every job site
  • Use personal protective equipment (PPE) properly and consistently
  • Report any accidents, near-misses, or unsafe job site conditions to the supervisor immediately
  • Maintain current EPA 608 certification and any other licenses required by state or local jurisdiction
  • Operate all tools, equipment, and company vehicles safely and responsibly
Customer Service
  • Arrive on time, in uniform, and prepared for every scheduled appointment
  • Greet customers professionally and explain what you are doing and why in plain, easy-to-understand terms
  • Present repair or replacement options honestly so the customer can make an informed decision
  • Protect the customer’s home or business — use drop cloths, shoe covers, and clean up thoroughly before leaving
  • Address customer concerns calmly and professionally; escalate to the service manager when needed
Vehicle & Equipment
  • Keep your company vehicle clean, organized, and stocked with commonly used parts and supplies
  • Perform basic vehicle maintenance checks (fluid levels, tire pressure) and report any issues promptly
  • Care for all assigned tools and equipment; report damage or loss to the supervisor immediately
  • Track parts and materials used on each job accurately for invoicing purposes
QUALIFICATIONS
Required
  • Minimum 3 years of independent hands-on HVAC/R field experience (service, installation, or both)
  • Rhode Island or Massachusetts Refrigeration license
  • EPA Section 608 certification (Universal preferred; Type II minimum)
  • Working knowledge of electrical, refrigeration, and mechanical systems
  • Ability to read wiring diagrams and equipment manuals
  • Valid driver’s license with a clean driving record
  • Reliable, punctual, and able to manage a daily workload with minimal supervision
  • Professional appearance and strong communication skills with customers
Preferred
  • Experience with both commercial and residential equipment
  • Familiarity with Service Fusion, ServiceTitan, etc dispatch software and mobile work order apps and scheduling
  • Prior experience with refrigeration systems (walk-in coolers, reach-ins, ice machines) 
PHYSICAL REQUIREMENTS
This is a physically demanding field role. All technicians must be able to:
  • Lift and carry up to 75lbs regularly; occasionally more with assistance
  • Work in confined spaces, attics, crawlspaces, mechanical rooms, and on rooftops
  • Stand, kneel, crouch, bend, and climb ladders for extended periods throughout the day
  • Work in all weather conditions year-round, hot roofs in summer and cold roofs in winter
  • Drive a company vehicle safely, sometimes for extended periods during the workday
WHAT WE OFFER
Our full compensation package includes:
  • Competitive hourly rate based on experience and licensing
  • Overtime pay for hours worked beyond 40/week
  • On-call stipend for scheduled on-call rotation
  • Performance bonuses
  • Tool and work gear stipends
  • Cell phone reimbursement
  • Company paid medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off + Paid Holidays 

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About the Company

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MJ Electric & Refrigeration