HVAC/R Technician

• Diagnose and troubleshoot HVAC/R system malfunctions including heating, cooling, ventilation, and refrigeration equipment
• Perform repairs on furnaces, heat pumps, air handlers, condensing units, refrigeration systems, and related components
• Conduct routine preventive maintenance on all system types per manufacturer specifications and company standards
• Recover, handle, and recharge refrigerants in compliance with EPA Section 608 regulations
• Read and interpret wiring diagrams, schematics, and equipment manuals to guide diagnostic and repair work
• Test repaired systems to confirm proper operation before leaving the job site
• Accurately complete all work orders, service reports, and time logs
• Identify additional repairs or improvements needed and communicate findings clearly to the service manager

• Install new HVAC/R equipment including Rooftop Units, Variable Refrigerant Flow (VRF/VRV) systems, chillers, split systems, heat pumps, air handlers, furnaces, and refrigeration systems
• Run refrigerant lines, electrical wiring, flue venting, condensate drains, and ductwork connections per job specifications and local code
• Perform system startup, commissioning, and performance testing on all new installations
• Follow installation drawings, load calculations, and manufacturer instructions to ensure correct equipment sizing and placement
• Coordinate with other trades and the installation crew when working on larger projects
• Leave installation sites clean, organized, and customer-ready at the end of every job

• Follow all OSHA, company, and manufacturer safety requirements at every job site
• Use personal protective equipment (PPE) properly and consistently
• Report any accidents, near-misses, or unsafe job site conditions to the supervisor immediately
• Maintain current EPA 608 certification and any other licenses required by state or local jurisdiction
• Operate all tools, equipment, and company vehicles safely and responsibly

• Arrive on time, in uniform, and prepared for every scheduled appointment
• Greet customers professionally and explain what you are doing and why in plain, easy-to-understand terms
• Present repair or replacement options honestly so the customer can make an informed decision
• Protect the customer’s home or business — use drop cloths, shoe covers, and clean up thoroughly before leaving
• Address customer concerns calmly and professionally; escalate to the service manager when needed

• Keep your company vehicle clean, organized, and stocked with commonly used parts and supplies
• Perform basic vehicle maintenance checks (fluid levels, tire pressure) and report any issues promptly
• Care for all assigned tools and equipment; report damage or loss to the supervisor immediately
• Track parts and materials used on each job accurately for invoicing purposes

• Minimum 3 years of independent hands-on HVAC/R field experience (service, installation, or both)
• Rhode Island or Massachusetts Refrigeration license
• EPA Section 608 certification (Universal preferred; Type II minimum)
• Working knowledge of electrical, refrigeration, and mechanical systems
• Ability to read wiring diagrams and equipment manuals
• Valid driver’s license with a clean driving record
• Reliable, punctual, and able to manage a daily workload with minimal supervision
• Professional appearance and strong communication skills with customers

• Experience with both commercial and residential equipment
• Familiarity with Service Fusion, ServiceTitan, etc dispatch software and mobile work order apps and scheduling
• Prior experience with refrigeration systems (walk-in coolers, reach-ins, ice machines) 

• Lift and carry up to 75lbs regularly; occasionally more with assistance
• Work in confined spaces, attics, crawlspaces, mechanical rooms, and on rooftops
• Stand, kneel, crouch, bend, and climb ladders for extended periods throughout the day
• Work in all weather conditions year-round, hot roofs in summer and cold roofs in winter
• Drive a company vehicle safely, sometimes for extended periods during the workday

• Competitive hourly rate based on experience and licensing
• Overtime pay for hours worked beyond 40/week
• On-call stipend for scheduled on-call rotation
• Performance bonuses
• Tool and work gear stipends
• Cell phone reimbursement
• Company paid medical, dental, and vision insurance
• 401(k) with company match
• Paid time off + Paid Holidays 

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