Communication Skills, Continuous Improvement, Corporate Policies, Customer Relations, Customer Retention/Renewal, Customer Satisfaction, Develop and Maintain Customers, Equipment Maintenance/Repair, HVAC, Identify Issues, Leadership, Maintain Compliance, Maintenance - HVAC, Maintenance Services, Mentoring, Multilingual, Multitasking, Organizational Skills, Performance Analysis, Performance Metrics, Process Improvement, Project/Program Management, Purchasing/Procurement, Refrigeration, Safety Codes, Safety Standards, Service Delivery, Team Building, Team Player, Technical Leadership, Technical Support, Time Management
LOCATION
Boston, MA
POSTED
27 days ago
We are seeking an experienced HVAC Service Manager to lead and oversee our commercial service department. This role is responsible for managing service technicians, ensuring high-quality maintenance and repair work, and driving operational excellence. This is an outstanding opportunity for a proven HVAC leader who thrives in a fast-paced, team-oriented environment and is passionate about delivering exceptional service.
Key Responsibilities
Lead and MENTOR a team of commercial HVAC service technicians
Ensure timely, high-quality maintenance and repair of HVAC systems
Develop and maintain strong client relationships to drive customer satisfaction and retention
Coordinate service schedules, dispatching, parts procurement, and equipment maintenance
Provide technical guidance and troubleshooting support on complex HVAC and refrigeration systems
Ensure compliance with local codes, safety standards, and company policies
Monitor performance metrics and drive continuous improvement within the service department
Qualifications
2+ years of experience in large commercial HVAC service management
Strong leadership and team development skills
Extensive knowledge of commercial HVAC systems and refrigeration technology
Excellent communication and organizational abilities
Ability to manage multiple priorities and deliver results in a deadline-driven environment
Proven ability to build accountability, pride, and performance within a team
Bilingual STRONGLY preferred
Compensation & Benefits
Competitive salary (based on experience)
Full benefits package after hire
Strong long-term career growth opportunities
Supportive, team-focused company culture
How to Apply Qualified candidates should submit their resume directly to
darrin.tebeest@gogpac.com
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
About the Company
G
Gpac
Gpac’s mission is to be the preferred staffing and recruitment solution by effectively delivering and connecting talent with successful companies and organizations.
Our team, with collective experience of over 250 years, is passionate about wh