HVAC Office Administrator

5 Star Charleston is a locally-owned HVAC company operating in the Charleston area for the past 8 years. We are expanding our business and are seeking an Office Manager to join our team.

Who We Are

We keep on growing because we only hire the best, and our customers love us for it; our 4.8-Star rating is no accident! We've been at this since 2017 here in Charleston. We've grown into one of the destination employers within the Charleston area. You've probably seen our trucks and our ads, now we want to see YOU!

Position Summary: We're seeking a motivated Office Administrator who enjoys variety and thrives in a fast-paced HVAC office, wearing many hats throughout the day. This role supports daily operations, including customer service, job coordination, billing, and stepping in wherever needed to keep things running smoothly. You'll work closely with leadership to help keep the team organized, responsive, and operating efficiently.

We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our company.

Benefits of joining the 5 Star Team:

• Opportunity for Growth of pay and authority
• Competitive Pay
• Paid holidays, insurance, vacation, sick time and productivity bonuses
• Steady Work & Growth Opportunities
• Supportive Team & Positive Work Environment

Hours: Monday to Friday, 8:30 - 5:30pm

Required Qualifications:

• Strong customer service and/or scheduling background
• Prior supervisory experience
• Experience with Quickbooks - A/P and A/R
• Experience with Service Titan is preferred
• Advanced customer service skills
• Ability to multitask proficiently
• Well organized and acutely detail oriented
• Excellent phone presence and communication skills
• Must be able to make quick judgement calls regarding the best plan of action
• Proofreading and preparing estimates and invoices for processing
• Accounting software experience preferred
• Geographical knowledge of the greater Charleston area
• Advanced level skills with Microsoft Office software
• High school diploma or general education degree (GED)
• Advanced level knowledge of software technologies
• Prior experience in HVAC, plumbing or electrical preferred

All applications must be submitted online. We are unable to process walk-ins and direct phone calls at this time.