$70,000–$120,000 Per Year
Communication Skills, Customer Satisfaction, Customer Support/Service, Driver's License, Environmental Protection Agency (EPA), Equipment Maintenance/Repair, HVAC, Heavy Equipment/Vehicles, Heavy Lifting, Identify Issues, Maintenance - HVAC, Maintenance Services, Mentoring, Preventative Maintenance, Pumps, Systems Administration/Management
Pay: $70k - $120k/Year based upon performance
Installation pay– Piece Pay
Non Install work is hourly
Referral bonus available
Spiff bonus available
Schedule is Monday thru Friday 8am – 5 pm
Schedules also include On call rotation
Overtime is available based on business needs
Rack Air is currently hiring an experiencedHVAC Lead Installer / Service Technicianto join our growing team. This role is ideal for a skilled technician who is experienced in bothHVAC installations and service/maintenance. The right candidate will be responsible for installing new systems, diagnosing and repairing existing equipment, and leading installation projects while delivering top-quality service to our residential and commercial customers.
We are looking for a motivated professional who takes pride in their work, has strong troubleshooting abilities, and is committed to providing excellent customer service.
As a Residential HVAC Service Technician, you will:
• Troubleshoot and diagnose residential HVAC systems, including furnaces, heat pumps, and air conditioning units
• Perform HVAC repairs, service calls, and preventative maintenance
• Identify system issues and recommend appropriate heating and air conditioning solutions
• Ensure all HVAC service work meets company standards and local code requirements
• Communicate clearly with homeowners about system performance and recommended repairs
• Deliver professional customer service while completing HVAC service and repair work
This position offers consistent work, strong earning potential, and the opportunity to grow your career in the residential HVAC industry.
Key Responsibilities:
- This role supports homeowners by providing reliable HVAC repair, maintenance, and system diagnostics
- Lead and supervise HVAC installation projects from start to finish
- Troubleshoot and diagnose residential HVAC systems, including furnaces, heat pumps, and air conditioning units
- Perform HVAC repairs, service calls, and preventative maintenance
- Identify system issues and recommend appropriate heating and air conditioning solutions
- Ensure all HVAC service work meets company standards and local code requirements
- Communicate clearly with homeowners about system performance and recommended repairs
- Deliver professional customer service while completing HVAC service and repair work
- Train and mentor junior technicians and installers
- Perform quality checks on completed work to ensure customer satisfaction
Preferred Skills & Experience:
- Experience usingService TitanandXOI (preferred)
- Experience working withgas, propane, and sheet metal(a plus)
- Strong knowledge ofinverter systems, including diagnostics and service
- Experience withMini-Splits, Package Units, and Split Systems
- Ability to work onboth residential and commercial HVAC systems
Requirements:
- Minimum 3**years **residential HVAC experience
- At least3 years in a Lead Technician or Lead Installer role
- Must haveboth installation and service experience
- Strong troubleshooting and diagnostic skills
- Manufacturer certifications preferred (Trane, Carrier, Daikin, Goodman, Lennox, etc.)
- EPA Certificationrequired
- Valid driver’s license with clean driving record
- Must pass background check and drug screening
- Ability to work in attics, crawlspaces, and lift heavy HVAC equipment
Education:
- High school diploma or equivalent required
- Technical HVAC certification required