Accidental Death and Dismemberment (AD&D), Communication Skills, Control Systems, Customer Experience, Customer Satisfaction, Dental Insurance, Driver's License, Electrical Wiring, Electricity, Emergency Services, Environmental Protection Agency (EPA), HVAC, Health Insurance, Identify Issues, Leadership, Life Insurance, Maintenance - HVAC, Maintenance Services, Oil and Gas, On Call, Problem Solving Skills, Pumps, Quality Control, Quality Management, Startup, Team Player, Vision Plan, Zoning
HVAC Installation Support Technician
Tired of on-call rotations, after-hours service calls, and weekend work?
If you're an experienced HVAC installer or service technician who enjoys troubleshooting and solving problems but wants a better work-life balance, this could be the perfect role.
At Air Experts, we're looking for a skilled HVAC Installation Support Technician to diagnose and resolve issues on newly installed residential comfort systems. You'll work on high-end equipment, help ensure every installation meets our standards, and protect the reputation we've built serving the Triangle since 1986.
This is not a traditional service technician position. You'll focus on installation-related diagnostics, startup issues, warranty repairs, and customer satisfaction—without the constant demand of emergency service calls and on-call schedules.
Why Experienced Technicians Choose This Role
- Monday–Friday schedule
- No regular on-call rotation
- Work with advanced HVAC systems and controls
- Use your troubleshooting skills without running nonstop service calls
- Company vehicle and gas card
- Weekly pay
- Year-round work
- Ongoing factory and technical training
- Opportunity to work closely with installation and leadership teams
Benefits
- Competitive pay based on experience
- Paid weekly on Friday
- Company vehicle, phone, tablet, and hotspot
- Medical insurance (2 plan options)
- HSA with company contribution
- Dental insurance – 100% company paid
- Vision insurance – 100% company paid
- Life insurance and AD&D – 100% company paid
- Long-term disability – 100% company paid
- Short-term disability
- 401(k) with company match
- Profit sharing
- Paid holidays and PTO
- Employee referral bonuses
- Employee discounts
- Paid training and certification opportunities
What You'll Do
- Diagnose and resolve issues on newly installed HVAC systems
- Troubleshoot communicating equipment, zoning systems, inverter technology, and ductless mini-split systems
- Perform startup inspections and quality-control checks
- Identify installation, airflow, refrigerant, electrical, controls, and performance issues
- Work closely with installation teams to correct deficiencies and improve quality
- Deliver an exceptional customer experience during every visit
- Clearly explain findings and solutions to homeowners
- Document repairs and warranty work accurately
What We're Looking For
- EPA 608 Certification (Universal preferred)
- 5+ years of residential HVAC installation and/or service experience
- Strong diagnostic ability with modern HVAC equipment
- Experience with:
- Communicating systems
- Zone control systems
- Variable-speed and inverter equipment
- Ductless mini-splits
- Heat pumps and gas furnace systems
- Ability to read wiring diagrams and troubleshoot controls
- Professional appearance and strong customer communication skills
- Valid driver's license and clean driving record
The Ideal Candidate
You've spent years installing or servicing residential HVAC systems. You can walk into a home, quickly identify what's causing a performance issue, and confidently explain the solution to a homeowner.
You take pride in doing things right, care about customer satisfaction, and want a stable Monday–Friday position where your technical skills are respected and valued.
If that sounds like you, let's talk.
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Air Experts Heating, Cooling, LLC