$90,000–$120,000 Per Year
Best Practices, Budgeting, Cloud Computing, Communication Skills, Continuous Improvement, Customer Relationship Management (CRM), Customer Satisfaction, Customer Support/Service, Driver's License, Follow Through, HVAC, Health Insurance, Leadership, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Word, Oil and Gas, Organizational Skills, Performance Analysis, Performance Management, Performance Metrics, Plumbing, Problem Solving Skills, Process Improvement, Productivity Management, Profit & Loss, Quality Metrics, Reimbursement, Resource Management, Safety/Work Safety, Sales, Team Lead/Manager, Team Player, Technical Support
HVAC Installation Manager | $90,000 - $120,000 Salary
Work Schedule: Monday to Friday | 7:00am to 4:00pm | some evenings & weekends
Position Overview:
- Oversee all Plumbing and HVAC Installation operations, ensuring projects are completed efficiently, safely, and to the highest quality standards.
- Monitor daily and weekly schedules to ensure efficient resource allocations.
- Collaborate with the Service and Maintenance Manager to ensure a steady flow of leads from the service department team.
- Track and analyze key performance indicators (KPIs) to drive continuous improvement.
- Conduct field visits to observe project progress and address issues proactively.
- Identify inefficiencies in installation workflows and implement solutions to improve productivity.
- Train team members to identify and act on sales opportunities and processes.
- Support supervisors in resolving complex technical and customer service challenges.
- Collaborate with supervisors to establish best practices for safety, quality, and customer satisfaction.
- Monitor labor and material budgets to ensure the profitability of the department.
- Working daily in Service Titan; our cloud-based CRM.
Redlands Plumbing Heating & Air Conditioning, Inc. | Redlands CA.
For over 127 years, we've proudly served our local community, with 90% of our work performed within 30 miles of home. When you join our team, you're not just doing a job, you're serving others throughout Redlands and the Inland Empire.
We are a stable, growing, and profitable company built on a strong reputation, loyal customers, and long-term team members.
Why Join Our Team?
- Team-oriented culture where your voice is heard and valued
- Opportunity to play a key role in building a high-performing team
- Ongoing investment in your training and professional growth
- Supportive ownership and leadership team
- Highly rated by both customers and employees
- Strong local reputation and established customer base
Benefits:
- 100% Employer-Paid, Employee-Only Medical Insurance
- Employer-Paid, Employee-Only $50,000 Basic Life Insurance
- Dental, Vision, Aflac & Additional Life Insurance Voluntary Plan Options
- 401k Retirement Plan with 2% Employer-match
- 6 Paid Company Holidays
- 40 Hours Paid Vacation Annually
- Expanded vacation benefits for long-term employment offered
- 40 Hours Paid Sick Leave Annually
- 2 Bereavement Paid Days per Year
- Company Provided Uniforms
- Company Vehicle & Gas Card
- Company Phone or Reimbursement
Qualifications:
- 5 + years of management or leadership experience within the service industry
- HVAC & Plumbing management / supervisor experience - Desired
- Valid driver's license and insurable driving record
- Demonstrated ability to manage teams and drive performance improvements
- Strong organizational, communication, and problem-solving skills
- Advanced customer service and follow-up abilities
- Microsoft Office experience (Excel & Word)
- Knowledge of HVAC and/or Plumbing systems, installation processes and codes - Desired
- NATE Certifications (Core, AC Install, Air Distribution, Gas Heat) - Desired
- Experience using Service Titan - Desired
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Redlands Plumbing, Heating & AC