Administrative Skills, Coaching, Communication Skills, Compensation and Benefits, Customer Relations, Customer Satisfaction, Dental Insurance, Documentation, HVAC, Identify Issues, Leadership, Maintenance - HVAC, Maintenance Services, Mentoring, Organizational Skills, Performance Analysis, Problem Solving Skills, Process Improvement, Process Management, Safety/Work Safety, Small Company, Technical Leadership, Vision Plan
LOCATION
Aurora, CO
POSTED
Today
HVAC Field Supervisor - Service Focus
Schedule: Full-Time | Hybrid (Home Office + Field Work)
About Hartzell Heating & Air Conditioning
Hartzell Heating & Air Conditioning is a locally owned HVAC company built on quality service, honesty, and long-term customer relationships. We are a small but growing company, which means our team members play a meaningful role in shaping how we operate, serve customers, and grow
If you're looking for a role where your experience matters, your voice is heard, and your impact is visible, this may be the right next step.
Position Overview
The HVAC Field Supervisor - Service is a hands-on leadership role focused on HVAC service work. This position actively runs service calls while also providing oversight, coaching, and support to other service technicians.
As the service department grows, this role is intended to evolve into a Service Manager position, with increased responsibility for people, performance, and process oversight.
This is a hybrid role, splitting time between:
Performing service calls in the field
Supporting technicians and resolving escalated issues
Completing administrative and coordination work from a designated home office
This role is ideal for someone who wants to stay technically sharp, lead by example, and help shape service operations as the company grows.
Compensation & Benefits
Pay Range: $41-$51/hr depending on experience
Take-home company vehicle
Company-provided tablet
7 days Paid Time Off (PTO)
7 paid holidays
Medical, dental, and vision insurance
401(k)
Overtime opportunities
Why Join Hartzell
Small company environment where your decisions make a real impact
Opportunity to grow into increased leadership as the company expands
Variety of work, no two days are the same
A team that values quality, accountability, and customer trust
Key Responsibilities
Personally perform HVAC service calls, including diagnostics, troubleshooting, maintenance, and repairs
Handle complex, escalated, or high-priority service issues
Serve as a technical leader and mentor to service technicians
Provide real-time support and guidance to technicians in the field
Ensure service work meets quality, safety, and customer satisfaction standards
Communicate directly with customers regarding findings, solutions, and recommendations
Complete administrative duties such as documentation, reporting, scheduling coordination, and follow-ups
Assist with training, performance feedback, and technician development
Help establish and improve service processes as the department scales
What We're Looking For
Strong background in HVAC service and repair
Proven ability to independently diagnose and resolve service issues
Interest in leadership and long-term growth into a management role
Strong customer communication and professionalism
Organized and able to balance hands-on field work with administrative responsibilities