Are you the kind of dispatcher who keeps a whole field team moving and makes it look easy?
Ready to step into a role where your organizational skills are valued and your work directly drives the business?
If that sounds like you, keep reading.
At Georgia Air, great work starts with great people. We're building more than comfortable homes we're building a place where driven team members can grow, feel supported, and take pride in what they accomplish together.
Our dispatch team is the heartbeat of our service operation. You'll be the link between our customers and our techs, keeping calls moving, routes tight, and the day running smoothly.
Signing Bonus We invest in great hires from day one.
Comprehensive Health Benefits Medical, dental, and vision coverage for you and your family.
Paid Vacation & Holidays Time off that's actually time off.
Life Insurance & Disability Coverage Short-term and long-term, fully built out.
Flexible Scheduling A supportive environment that respects your life outside of work.
Ongoing Training & Development Nexstar process training, ServiceTitan tools, and clear pathways to advance.
A Dream Team Around You Talented techs and a supportive office team make your work easier and more rewarding.
Community-Focused We're committed to serving our customers and giving back locally.
Monitoring live service calls and assigning/adjusting work orders as jobs complete
Coordinating return trips for parts availability and follow-ups
Maintaining technician on-call schedules
Updating customer records and notes in ServiceTitan CRM
Communicating clearly with customers and field teams throughout the day
Optimizing routes using the Nexstar dispatch process
Keeping the board moving anticipating delays, parts needs, and customer priorities
High school diploma or GED
Minimum 2 years of dispatching experience in a service industry
Advanced customer service skills with professional, polished communication
Strong attention to detail and the ability to prioritize under pressure
Multitasking and problem-solving abilities
Geographic knowledge of the service area or strong map-reading skills
Intermediate MS Office skills (Word, Excel, Outlook)
Preferred
5+ years combined customer service and dispatching experience
HVAC industry knowledge
ServiceTitan CRM experience
Familiarity with Nexstar dispatch training
$40,000 $60,000 per year
At Georgia Air, success starts with our people. As a locally owned company, we're proud to offer a supportive, family-oriented workplace where you can build a lasting career with competitive pay, full benefits, paid training, and real opportunities to grow.
Ready to keep the wheels turning with us? Apply today.