Humans Rights and Quality of Life Coordinator

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The Department of Developmental Services (DDS) is seeking qualified candidates for the role of Humans Rights and Quality of Life Coordinator. This position is based out of our Metro Regional Office in Waltham and works directly with Metro Residential Services (MRS), a division of DDS Metro that operates 20 group homes in the Boston area for adults with disabilities. The Human Rights and Quality of Life Coordinator oversees compliance with DDS certification criteria through the review and implementation of person-centered programming, as well as the education and upholding of Human Rights for the individuals supported through MRS.

Other duties include but are not limited to the following:

• Ensures each individual in Metro Residential Services receives a periodic assessment and record review to ensure programming is based on their unique needs and interests as well as MRS's Mission, DDS regulations and QE Certification standards.
• Reviews and audits individual confidential records including assessments to ensure they are robust and meet the unique needs and interests of the individual.
• Reviews ISP objectives and goals in HCSIS and provide support to RSs (Residential Supervisors) on creating person-centered objectives that speak to the individual's interests.
• Collaborates with QA/HR Associate and other staff to conduct individual satisfaction surveys with individuals supported by MRS. Through these findings, makes recommendations to RSs, DRSs (Directors of Residential Services) and MRS Administrators.
• Develops a monthly calendar of events to distribute to MRS residences that spotlight a variety of activities, events and special programs that may be of interest to individuals supported by MRS.
• Serves as a liaison between MRS and other key stakeholders, vendors, and businesses to develop relationships and identifies resources that may be available to individuals supported by MRS (ex: WDC for use of pool, DCR for adaptive skating, etc.)
• Attends house meetings to provide input and assistance on developing in-house and external activities and events.
• Serves as Human Rights Coordinator to staff and individuals served by the Metro Residential Services, and the Human Right Committee, to ensure the rights of Individuals are respected, protected and affirmed
• Provides training as needed or requested to the DRSs, Human Rights Advocates, Residential Supervisors and Residential Staff on issues related to Human Rights.
• Provides administrative support to MRS's Human Rights Committee (HRC). by following up on questions and concerns of the committee and ensuring the committee has the information it needs to do its job. The coordinator also reports to the committee on efforts to meet its human rights training responsibilities. The other primary function of the coordinator is to oversee and support the work of the agency's human rights officers
• Sets up a database to more effectively track and monitors information which is routinely reviewed by Human Rights Coordinators (HRCs)
• Ensures Executive Director and Director of Residential Supports (DRS) are aware of specific HRC concerns and assist to the extent indicated in addressing and resolving issues/concerns
• Pursues new membership for HRC as needed.
• Serves as a liaison to the Regional Human Rights Specialist
• In conjunction with the DRS, there is a Human Rights Advocate assigned to each home.
• Provides support to HRA through training and materials.
• Attends relevant trainings and conferences
• Coordinates the self-advocacy group, MRS Speaks Out, including setting up meetings, providing training or speakers of interest and coordinating agency involvement in self-advocacy conferences
• Directs the internship program through the Urban Youth Collaborative (UYC) and identifies opportunities within the region for intern placement
• Provides oversight and supervision of the interns including conducting weekly meetings, attending statewide events and ensuring compliance with the standards set by the UYC program.

Required Qualifications

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor''s or higher degree may be substituted for the required experience.*

Preferred Qualifications

• Knowledge of resources for self-advocacy for individuals with developmental disabilities.
• Ability to apply conflict resolution skills.
• Demonstrated ability to work with developmentally disabled adults.

Please Note: This is Full-time, 40 hour position.

Shift: Days

Days Off: Saturday and Sunday

Flexibility required to meet the needs of the Office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth''s website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division''s Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

'',''!*!

The Department of Developmental Services (DDS) is seeking qualified candidates for the role of Humans Rights and Quality of Life Coordinator. This position is based out of our Metro Regional Office in Waltham and works directly with Metro Residential Services (MRS), a division of DDS Metro that operates 20 group homes in the Boston area for adults with disabilities. The Human Rights and Quality of Life Coordinator oversees compliance with DDS certification criteria through the review and implementation of person-centered programming, as well as the education and upholding of Human Rights for the individuals supported through MRS.

Other duties include but are not limited to the following:

• Ensures each individual in Metro Residential Services receives a periodic assessment and record review to ensure programming is based on their unique needs and interests as well as MRS's Mission, DDS regulations and QE Certification standards.
• Reviews and audits individual confidential records including assessments to ensure they are robust and meet the unique needs and interests of the individual.
• Reviews ISP objectives and goals in HCSIS and provide support to RSs (Residential Supervisors) on creating person-centered objectives that speak to the individual's interests.
• Collaborates with QA/HR Associate and other staff to conduct individual satisfaction surveys with individuals supported by MRS. Through these findings, makes recommendations to RSs, DRSs (Directors of Residential Services) and MRS Administrators.
• Develops a monthly calendar of events to distribute to MRS residences that spotlight a variety of activities, events and special programs that may be of interest to individuals supported by MRS.
• Serves as a liaison between MRS and other key stakeholders, vendors, and businesses to develop relationships and identifies resources that may be available to individuals supported by MRS (ex: WDC for use of pool, DCR for adaptive skating, etc.)
• Attends house meetings to provide input and assistance on developing in-house and external activities and events.
• Serves as Human Rights Coordinator to staff and individuals served by the Metro Residential Services, and the Human Right Committee, to ensure the rights of Individuals are respected, protected and affirmed
• Provides training as needed or requested to the DRSs, Human Rights Advocates, Residential Supervisors and Residential Staff on issues related to Human Rights.
• Provides administrative support to MRS's Human Rights Committee (HRC). by following up on questions and concerns of the committee and ensuring the committee has the information it needs to do its job. The coordinator also reports to the committee on efforts to meet its human rights training responsibilities. The other primary function of the coordinator is to oversee and support the work of the agency's human rights officers
• Sets up a database to more effectively track and monitors information which is routinely reviewed by Human Rights Coordinators (HRCs)
• Ensures Executive Director and Director of Residential Supports (DRS) are aware of specific HRC concerns and assist to the extent indicated in addressing and resolving issues/concerns
• Pursues new membership for HRC as needed.
• Serves as a liaison to the Regional Human Rights Specialist
• In conjunction with the DRS, there is a Human Rights Advocate assigned to each home.
• Provides support to HRA through training and materials.
• Attends relevant trainings and conferences
• Coordinates the self-advocacy group, MRS Speaks Out, including setting up meetings, providing training or speakers of interest and coordinating agency involvement in self-advocacy conferences
• Directs the internship program through the Urban Youth Collaborative (UYC) and identifies opportunities within the region for intern placement
• Provides oversight and supervision of the interns including conducting weekly meetings, attending statewide events and ensuring compliance with the standards set by the UYC program.

Required Qualifications

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor''s or higher degree may be substituted for the required experience.*

Preferred Qualifications

• Knowledge of resources for self-advocacy for individuals with developmental disabilities.
• Ability to apply conflict resolution skills.
• Demonstrated ability to work with developmentally disabled adults.

Please Note: This is Full-time, 40 hour position.

Shift: Days

Days Off: Saturday and Sunday

Flexibility required to meet the needs of the Office.

About the Department of Developmental Services:

The mission of the Department of Developmental Services (DDS) is to create innovative and genuine opportunities for individuals with intellectual and developmental disabilities including Autism Spectrum Disorder to participate fully and contribute meaningfully to their communities as valued members. DDS serves over 43,000 vulnerable individuals throughout their lifetimes, providing a spectrum of day, employment, and residential supports. The agency directly oversees and manages $3 billion in public funds ($2.7B+ operating budget) and approximately 5,500 staff, the largest state employee workforce of any agency in the Massachusetts executive branch of government.

For more information about our agency and programs visit: www.mass.gov/dds

Pre-Hire Process:

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth''s website.

• Education, licensure, and certifications will be verified in accordance with the Human Resources Division''s Hiring Guidelines.

Recommended candidates must successfully complete pre-employment screening which includes:

• Disabled Persons Protection Commission (DPPC) Abuse Registry Search: https://www.mass.gov/info-details/dppc-abuser-registry
• Criminal background check (CORI) by regulations set forth by the Executive Office of Health and Human Services. http://www.mass.gov/hhs/cori
• National Background Checks, Chapter 234 of the Acts of 2014, conduct fingerprint-based check. https://www.mass.gov/lists/dds-fingerprint-background-checks

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For technical help with MassCareers, including logging into your profile and/or resetting your password, please call the Employee Service Center at 617-979-8500 for assistance.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 Ext. #4.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor''s or higher degree may be substituted for the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

'',''!*!

First consideration will be given to those applicants that apply within the first 14 days.

Minimum Entrance Requirements: Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in investigatory or law enforcement work, or regulatory administration work (B) and equivalent combination of the required experience and the substitutions below.

Substitutions:

A Bachelor''s or higher degree may be substituted for the required experience.*

• Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don''t meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

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