Human Services Supervisor 2

Initial Posting Date:

07/02/2026

Application Deadline:

07/12/2026

Agency:

Department of Human Services

Salary Range:

$5,907 - $9,143

Position Type:

Employee

Position Title:

Human Services Supervisor 2

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits! We are hiring a Human Services Supervisor (Human Services Supervisor 2) to join our team. Are you a visionary leader who excels in fostering equity and inclusion? Would you like to be a part of a team that is shaping the wellbeing and serving Oregonians? If your answer is yes, we invite you to explore the Human Services Supervisor 2 position where your leadership skills may inspire and empower others. Apply today!

Summary of Duties

As an employee working in the Self-Sufficiency Program (SSP), you will have an opportunity to provide resources and services to help people move out of poverty and toward whole well-being. Programs include food benefits, cash assistance, childcare assistance, medical, services for domestic violence survivors, resources for refugees and support for youth experiencing homelessness. The supervisor is responsible for directing and supervising employees and programs in a team environment. This position also utilizes detailed knowledge of local community resources to maximize effective service delivery for clients and to integrate Self Sufficiency Programs in the community. This position uses program and technical knowledge and skills and abilities to plan, organize, and monitor the operations of a team of employees.

As a Human Services Supervisor, you will:

• Supervise staff, assign, monitor and review work. Responsible for hiring, training, aiding in professional development, coaching, monitoring performance and providing direction, performance evaluations, disciplinary actions, and resolution of complaints.
• Provide direction to local office staff to achieve and maintain performance measures established by the department or district, such as program accuracy rates, various JOBS participation rates and referral or job placement targets.
• Responsible for maintaining strong relationships with community partners and families, while also making critical decisions about the services provided to our clients.
• Collaborate with state agencies and community partners to coordinate services, maintain beneficial relationships, and participate in district planning and special projects.
• Participate in the management of Self Sufficiency programs, development of program rules and policies, development of long and short-range goals and plans, and program evaluation and budget preparation.
• Monitor and analyze local office effectiveness in policy implementation and application. Analyze, evaluate, and monitor operational effectiveness through observation and reports gathered by reviews, routine monitoring and quality control data.
• Anticipate agency needs and direction. Articulate vision with staff and the community to provide an environment for effective changes to occur. Facilitate changes in services, programs, community partnerships and use of department resources.
• Actively model our Equity North Star goals and the ODHS Core Values of Stewardship, Integrity, Respect, Responsibility, Service Equity, Innovation and Professionalism. Ensure staff have a clear understanding of these goals and values; hold self and staff accountable for instilling these values into everyday actions and behaviors.

Minimum Qualifications

• A valid driver's license and acceptable driving record are required for this position.
• Four Years of lead work, supervision, or progressively related experience

OR

• One year of related experience and a bachelor's degree in a related field.

Essential Attributes

We are looking for candidates with:

• Experience ensuring daily operations run smoothly and consistently. Ability to monitor performance, address issues quickly, and strengthen workflows to support the team in completing the work accurately and timely.
• Experience setting priorities, defining goals, and guiding team through changes. Uses data to make informed decisions, and balances immediate need with long term goals.
• Experience recognizing individual strengths, establishing performance expectations, providing constructive feedback, while fostering a culture of growth, trust, collaboration, professionalism, transparency and accountability.
• Experience sharing information clearly and effectively with diverse audiences, listens to concerns, and ensure staff understand expectations and changes. Communicates in ways that build trust and maintain a positive work environment, including facilitating difficult conversations, resolving conflict, and communicating sensitive or high-impact information.
• Experience building strong relationships across teams and community partners. Communicate openly, resolves conflict constructively, and bring people together to solve problems. Working effectively with diverse communities by staying aware of biases, adapting communication, and creating respectful, equitable experiences for staff and clients.
• Experience staying calm and flexible during unexpected situations. Quickly assess needs, adjust priorities and workflows, and provides steady guidance.

Attention all candidates! A cover letter is required. Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please upload a resume or complete the work history profile. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
• If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process.
• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• Employee will work a professional work week in person at the North Clackamas office.
• Monday- Friday 8:00am-5:00pm. Occasional, non-traditional hours may be required.
• Majority of work will be conducted from the Clackamas office but will support multiple offices.
• Works in an integrated office environment where diverse programs, partners and staff create the work team.
• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.
• Daily phone and office contact with customers, including angry, upset, hostile, drug-affected, or individuals experiencing mental health crises; requires the ability to respond effectively in crisis situations.
• High stress environment due to a high-volume workload with short timeframes.
• Irregular work hours with some evening.
• Required to be accessible for emergency contact 24/7, possibly carrying an electronic device for immediate access.
• Most travel will be local but may include occasional travel across the state.
• May involve occasional overnight stay away from local area for trainings or conferences.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification.
• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security's I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.
• Cost of Living Adjustments.
• Annual salary increases (until you reach the top of the listed salary range).
• Amazing benefits package.
• Possible eligibility for the Public Service Loan Forgiveness Program.

Employment Preference

Veterans' and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is a Management Service, Supervisory position and is not represented by a union.
• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Cris Jansen. If you contact the recruiter, please include the job requisition number: REQ-202819.
• Email: Crista.jansen@odhs.oregon.gov
• Phone (call or text): 503-826-6988