Human Services Professional I- Childrens Long Term Support and Service Coordinator
Salary
$29.35 - $32.46 Hourly
Location
WI 53546, WI
Job Type
Full Time
Job Number
RC-0805058
Department
Human Services
Opening Date
04/01/2026
Closing Date
Continuous
Position Summary and Job Duties
Childrens Long Term Support (CLTS) Case Managers or Support and Service Coordinators (SSC)
Support and promote the Mission, Vision and Guiding Principles of the Human Services Department. They perform in a manner consistent with the HSD Professional Standards and "Commitment to My Co-Workers." The Support and Service Coordinators are responsible for managing a caseload of children who are at risk of out of home placement. The waivers give the county and state the flexibility to develop and implement creative alternatives to placing Medicaid-eligible individuals in hospitals, nursing facilities or intermediate care facilities for persons in three target groups; physical disabilities, developmental disabilities, and/or severe emotional disabilities. The Home and Community Based (HCBS) waiver program recognizes that many individuals at risk of being placed in these facilities can be cared for in their homes and communities, preserving their independence and keeping ties to family and friends. The major goals of this position are individualized planning related to the outcomes the families are looking to achieve, collaboration with multiple systems, resource development, and children having the opportunity to be in the least restrictive setting possible. Also be willing to be cross trained in other children and family program areas such as Coordinated Services Teams (CST).
40%- Provide Case Management Services to children eligible for CLTS Waivers and CCOP
30%- Complete required Documentation
25%- Collaborates with internal and external partners to assure coordinated care and health/safety needs are being met
5%- Other duties as assigned
Success Factors (KSAs)
Understanding of cultural competence and working with diverse populations
Ability to communicate effectively both orally and in writing
Ability to work and make decisions independently
Ability to engage children, youth, and families with risk factors for a mental health crisis, out of home placement, and court system involvement
Ability to work in a fast paced, changing environment
Ability to prioritize work duties and successfully meet deadlines as assigned
Ability to travel throughout the county on a daily basis at times with personal vehicle
Ability to have a flexible work schedule
Knowledge of the Home and Community Based Waiver Manual
Knowledge of County wide resources for children, youth, and families at risk
Knowledge of evidenced based practices with children, youth, and families
Knowledge of a variety of disabilities
Knowledge of court systems and legal processes related to families
Knowledge and ability to document and manage data in Microsoft Word, Excel, and Avatar
Job Requirements, Education, Training & Experience
Bachelors Degree in counseling, social work, psychology, or human services related field
Social Work Certification Preferred
Experience with children, youth, and families involved in the child welfare, juvenile justice, mental health, physical disabilities, and/or developmental disabilities systems
Certified in the Childrens Long Term Care Functional Screen
Must possess and maintain a current unrestricted (not due to corrective lenses) drivers license and auto insurance pursuant to the Rock County Administrative Policy and Procedure 5.02 and 5.27.
Essential Job Functions (physical elements, equipment and working conditions)
Equipment use:
Ability to use a computer, computer keyboard, copy machine, and fax machine
Ability to type notes daily and use computer programs such as Microsoft Word, Excel, and Avatar
Working Conditions:
Ability to work in multiple locations including the office, clients home, and a variety of community locations.
Valid Drivers License and insurance
Available to work a flexible schedule including work into the evenings when needed to meet client needs
Potential Exposure to physically or verbally abusive clients
Physical Elements:
Ability to walk, stand, sit, and be active with children and youth
Rock County, Wisconsin
Facts and Benefits Highlights
Rock County historic and cultural attractions:
Rock County is located in south Central Wisconsin along the Illinois border. The County has a population of 161,188 making it the ninth largest County in Wisconsin. Janesville, Wisconsin (pop. 64,009) is the county seat. Janesville is located on the I39/90 corridor, forty miles south of Madison, seventy-six miles west of Milwaukee and about two hours from Chicago.
Rock Countys many historic and cultural attractions include the City of Evansville historic district, Beloit College (an acclaimed liberal arts institution located in the City of Beloit) and the City of Janesvilles Rotary Botanical Gardens and Tallman House (an exceptional example of Italian villa style architecture from the mid 1850s).
The Cities of Janesville and Beloit have a combined symphony orchestra, as well as individual performing arts centers. The Rock County Fair and Riverfest are regional cultural celebrations held every summer in the Cities of Janesville and Beloit respectively. These Cities both have extensive park and open space networks, including portions of the Ice Age National Scenic Trail, a Statewide trail commemorating the States geologic history. Additionally, the Rock River runs through these Cities, offering many recreational opportunities.
Employees are paid every two weeks on Friday (26 checks in a year). Paychecks are directly deposited in the employees bank account. There is a two week delay between the pay period worked and the payday. New employees generally wait four weeks before they receive their first check.
Employees receive vacation based upon the work group/bargaining unit their job class is assigned to. See attached Appendix A for more information.
Most employees receive the following holidays: 1) New Years Day; 2) Spring Holiday to be observed the Friday immediately preceding Easter; 3) Memorial Day; 4) July 4th; 5) Labor Day; 6) Thanksgiving Day; 7) Friday after Thanksgiving Day; 8) Day before Christmas; 9) Christmas Day; and l0) one Floating Holiday of the Employees choice. For a list of holidays in the law enforcement units see their Collective Bargaining Agreements.
The County is self-insured and offers a network of health care providers through the Alliance Network, which includes: 90 hospitals; 7,000 medical doctors; 13,500 total professional service providers; 3,400 medical clinic sites; 420 chiropractic clinic sites; 580 mental health clinic sites; and 1000 home care agency locations. Pharmacy services are provided by Navitus.
The Alliance is a cooperative of more than 240 self-funded employers in Wisconsin, Iowa and Illinois. The Alliance was started in 1990 and has three goals - moving health care forward by controlling costs, improving quality, and engaging individuals in their health care.
When an employee resigns from County employment, their health insurance ends at 11:59 p.m. on their last day. When an employee retires from County employment, their health insurance ends at 11:59 p.m. on the last day of the month.
Employees who retire from County service may choose to stay on our health insurance plan at their own cost after retirement.
Employees earn one day (8 hours) of sick leave for every month they work. Employees can use the sick leave after completing six months of service. Sick leave can be accumulated to a maximum of 130 days (1040 hours) for employees and 150 days for employees in law enforcement units. Employees in certain job classes are able to receive a pay out of a portion of their accumulated sick leave (generally after ten years or more of continuous employment).
The County offers a dental plan through Delta Dental and will pay 60% of the applicable
premium for the lowest cost plan. Employees can enroll within the first 30 days of
employment, after that there is an annual open enrollment period in the fall.
The County offers a vision plan which employees can enroll in at their own cost. Employees
can enroll within the first 30 days of employment, after that there is an annual open enrollment
period in the fall.
The County provides term life insurance through the State of Wisconsin Plan. Employees can purchase insurance in increments based on their salary, up to five times their salary. The County will contribute 20% of the cost for the first increment only - one times the employees salary. Employees can also purchase coverage for their spouse and/or children.
Employees can participate in one of several deferred compensation plans (Nationwide, Wisconsin Deferred Comp, and Security Benefits) at their own cost.
Effective January 1, 2014 employees can put up to $2,550 into a flexible spending account through EBC (Employee Benefits Corporation) to pay for their own non-reimbursed medical care expenses. Employees can also put in up to $5,000 for dependent care accounts. This is a pre-tax deduction for the employee. If employees do not use all of their funds one year, they can carry over up to $500 and add it to their $2,550 maximum for the next year. If you leave County employment, you have ninety (90) days to submit expenses incurred prior to your last day.
Employees may be granted leave to further their education if it is determined to be in the best interest of the County.
Rock County participates in the Wisconsin Retirement System (WRS). Employee who have questions about their retirement benefits should contact WRS. What an employee receives at retirement is dependent upon a number of factors - age, length of service, salary.
Rock County and the employee make equal contributions to the Wisconsin Retirement System on behalf of the employer. The contribution rate is addressed in the employment letter.
Employees in protective status have the percentage contributions defined in their respective collective bargaining units.
In the event of a death an employee may be excused from work without loss of pay for up to a maximum of thirty-two (32) hours annually for the purpose of attending a wake, visitation, memorial service, funeral, or make necessary arrangements regarding the death, within a reasonable time after the occurrence.
If additional time is required beyond the thirty-two (32) hours annually, an employee may request to use accumulated vacation, holiday or comp-time. Sick leave cannot be used.
Bereavement leave cannot be accrued from one year to the next.
Bereavement leave can be used in increments of quarter hours.
All leaves under this section shall be prorated based upon the employees FTE. Personnel Ordinance 18.509.
The County provides an Employee Assistance Program (EAP) for employees to use for all kinds of personal and professional assistance. In the case of counseling, professional counselors are available 24 hours a day, 7 days a week. An employee can establish a relationship with a counselor over the phone or set up an in-person appointment with a counselor in the area. The EAP program will pay for up to three visits.
The County provides free parking at all of its facilities.
All County buildings are smoke free. By County Ordinance anyone visiting or working in any County building is prohibited from smoking closer than 30 feet from any building entrance. The Ordinance also makes the entire Rock Haven Nursing Home a smoke free "campus."
APPENDIX A
Administrative Policy & Procedure Manual
Section: Human Resources
Policy: Vacation Schedules
Policy No: 5.47
Effective: 1/1/2016
Revising: 1/1/2014
The Unilateral Vacation Schedule can be found in the Rock County Ordinance 18.506
The following language only applies to employees who are in job classes that were covered by the following collective bargaining agreements on December 31, 2011.
(AFSCME 1077, 1258, 2489, AMHS RH, AMHS-HSD, ATTORNEYS, YSC, Public Health Nurses)
Employees shall be entitled to annual paid vacation as follows: upon the completion of one
year, ten working days; in addition, Employees shall be entitled to one
additional day of vacation per year for each additional year of employment, up to a
maximum of twenty-five working days of vacation per year according to the following
schedule:
After 2 years - 11 days After 10 years - 19 days
After 3 years - 12 days After 11 years - 20 days
After 4 years - 13 days After 12 years- 21 days
After 5 years - 14 days After 13 years- 22 days
After 6 years - 15 days After 17 years - 23 days
After 7 years - 16 days After 18 years - 24 days.
After 8 years - 17 days After 19 years - 25 days
After 9 years - 18 days
(AMHS-HSD)
For employees who are in job classes that were covered by the AMHS HSD contract on 12/31/2011, vacation pay and/or time off, shall be earned on a pay period rate, and available for immediate use in the following pay period and thereafter. Said time off may be used in time blocks of eight hours or less to a minimum of thirty minutes.
Probationary Employees. Employees shall accrue, but not be entitled to utilize vacation benefits during the first six (6) months of probation.
(ATTORNEYS)
Attorneys may take five days of vacation during the second six months of their employment, five days during the third six months, five and one-half days during the fourth six months, five and one-half days during the fifth six months, and six days during the sixth six months, if they desire. No more than two periods of earned vacation may be accumulated or taken without the consent of the Human Resource Director. Attorneys earn five days of vacation during both six month periods the first year of employment, five and one-half days each six month period of the second year, six days each six month period during the third year and continuing in the same manner thereafter, up to a maximum of twenty-two working days of paid vacation per year.
7.05 I. Employees, upon separation, shall have all unused and accrued vacation credits (which are earned as specified above) contributed to a Post-Employment Health Plan (PHEP).
PART TIME EMPLOYEES:
(AMHS HSD)
All regularly scheduled part-time employees will be allowed paid vacation on a pro-rated amount based on actual hours paid.
(AFSCME 1258)
Regular part-time employees shall be entitled to vacation benefits on a pro-rata basis based on actual hours worked, excluding over time hours.
(AMHS RH)
All regularly scheduled part-time employees will be allowed paid vacation on a pro-rated amount based on actual hours paid.
Employer Rock County
Address 51 S.Main Street
Janesville, Wisconsin, 53545
Phone (608) 757-5520