Human Resources Staff Assistant

Human Resources Staff Assistant

Salary

$56,264.00 - $75,420.80 Annually

Location

2223 E. Wellington Ave. Suite #100 Santa Ana, CA

Job Type

Full-Time

Job Number

8542GE-0726-157(O)

Department

Orange County Employees Retirement System

Opening Date

07/22/2026

Closing Date

7/29/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

CAREER DESCRIPTION

HUMAN RESOURCES STAFF ASSISTANT

DEADLINE TO APPLY:

Wednesday, July 29, 2026, at 11:59 PM (PST)

The Staff Assistant will be required to work at the OCERS Headquarters.

WHO WE ARE

Established in 1945, the Orange County Employees Retirement System (OCERS) provides retirement, death, disability, and cost-of-living benefits to retirees of the County of Orange and certain County districts. Serving approximately 55,000 members, OCERS is governed by a ten-member Board of Retirement that is responsible for managing a $30 billion dollar fund. For more information about OCERS, please click here.

Mission

OCERS mission is to provide secure retirement and disability benefits with the highest standards of excellence.

Vision

OCERS vision is to be a trusted partner providing premier pension administration, distinguished by consistent, quality member experiences and prudent financial stewardship.

Values

• Open and Transparent
• Commitment to Superior Service
• Engaged and Dedicated Workforce
• Reliable and Accurate
• Secure and Sustainable

THE OPPORTUNITY

The Orange County Employees Retirement System (OCERS) Human Resources Department is seeking individuals who are interested in pursuing a career in Human Resources to join our team. Those who possess exceptional customer service skills, the ability to interface with all levels of staff and are self-motivated and detailed oriented are encouraged to apply.

An OCERS HR Staff Assistant performs a variety of Human Resources functions with a high level of integrity and confidentiality. This position requires the skills and knowledge of current Human Resources practices with technical expertise relating to records management and employee tracking as it relates to all aspects of personnel actions. The selected incumbent will be responsible for processing employee payroll, assisting with processing Family and Medical Leaves of Absence (FMLA) and Worker's Comp claims and will also be assigned to special projects as needed.

MINIMUM QUALIFICATIONS

Experience/Education

Two years of experience, which would demonstrate the knowledge and abilities, defined below under core competencies. Successful completion of accredited college or university courses in a discipline used in government programs may be substituted for the experience requirement based on three-semester units or equivalent equaling three months of experience.

Please click here for details on this classification.

HIGHLY DESIRABLE

• Experience managing and processing payroll using an HRIS system
• Experience following Memorandums of Understanding (MOUs)
• Experience in Equal Employment Opportunity related to employment laws, recruitment and selection practices in a government agency or large organization

CORE COMPETENCIES

The successful candidates will demonstrate job knowledge and related experience in the following competencies:

Industry Knowledge

• Knowledge of Human Resources within a government agency
• Knowledge of general organization, purpose and functions of County government agencies/departments

Relationship Building

• Ability to establish and procure cooperative working relationships with peers, supervisors, managers, executives, senior executives, government officials, vendors and the public

Active Communication

• Effectively communicate orally and in written English
• Can assume a supportive role with all levels of staff

Writing Skills

• Articulates clearly when sharing ideas and responding to customers
• Ability to write full reports regarding approach, data gathering, analysis, problem identification, alternatives, and recommended solutions

Planning and Organization

• Ability to work independently
• Ability to gather and summarize data verbally or in writing
• Ability to identify specific issues/problems
• Highly organized and flexible to adapt to changing priorities

Results Orientation

• Thinks logically and organizes work priorities to meet deadlines
• Generates and exudes authentic care for others to support program objectives

THE IDEAL CANDIDATE WILL POSSESS

Knowledge of

• Memorandum of Understanding (MOU) language and other related material
• Government human resources policies, programs, procedures, and best practice
• HR database programs (CAPS+, PeopleSoft, Kronos or another HRIS system)
• All Microsoft Office Suite programs and the Internet

Ability to

• Maintain a high degree of confidentiality
• Maintain good attendance
• Develop, analyze and summarize complex information/reports both verbally and in writing from a variety of sources and provide recommendations
• Process and maintain all personnel records and personnel actions
• Work independently with minimal supervision
• Organize and multi-task varying responsibilities and deadlines with ability to adapt to frequently changing priorities
• Establish and maintain cooperative working relationships with all levels of staff
• Think logically and organize priorities to accomplish work efficiently
• Problem solve

PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS

Physical and Mental Requirements

• Ability to speak, hear, and communicate clearly and understandably in English in person, in front of a group, and over the telephone
• Manual dexterity sufficient to use hands, arms and shoulders repetitively to operate a telephone, keyboard, to write, file, staple, and use a calculator
• Mental stamina to interact professionally with peers, members and Participating Employers
• Vision sufficient to read fine print and a computer monitor
• Independent body mobility, agility, and stamina to stand, walk, stoop, bend, twist and operate standard office environment
• Ability to sit for prolonged periods of time
• Body strength sufficient to lift up to 10 pounds and carry files

Environmental Conditions

• Ability to interact with a wide range of individuals including supervisors, managers and Participating Employers in a variety of situations

RECRUITMENT PROCEDURE

Application Screening | (Refer/Non-Refer)

OCERS Human Resources Department will screen all application materials to identify qualified candidates. Applications submitted without a completed supplemental information form will be disqualified from further consideration. After screening, the more qualified candidates will be referred to the next step in the recruitment process and notified via e-mail of all further procedures applicable to their application status.

In-Person Examination (AAP) | (Refer/Non-Refer)

Applicants who meet the desired qualifications will be invited to participate in one or more job-related examinations. Applicants will be notified of their exam date. Only the most successful candidates will be referred to the next step in the process.

Qualifications Appraisal Panel | Oral Interview

Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidates rating will be based on responses to a series of structured questions designed to elicit the candidates qualifications for the job.

Based on OCERS needs and the number of applications received, the selection procedures listed above may be modified, and all affected candidates will be notified.

ADDITIONAL INFORMATION

HOW TO APPLY

• Only online applications with the completed supplemental questions will be accepted. Your application should highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications listed above.
• It is recommended that you record or print your confirmation page, as this verifies receipt of your online application.
• You may apply online at the OCERS website: https://www.ocers.org/careers-ocers.

For specific information pertaining to this recruitment, please contact John Nguyen at (714) 569-4855 or email jtnguyen@ocers.org.

Do not submit a resume to this email address as they will not be considered in lieu of the required application process.

EMAIL NOTIFICATION

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocers.org." If your email address should change, please update your profile at www.governmentjobs.com.

FREQUENTLY ASKED QUESTIONS

Click here for additional Frequently Asked Questions.

EEO INFORMATION

EEO INFORMATION

OCERS, as an Equal Employment Opportunity employer, encourages applicants from diverse backgrounds to apply.

Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.

http://www.ocers.org/active-member-information

01

You are required to provide full and complete responses to the supplemental questions. The information you provide will be used as a rating device, so please be descriptive in your response. Incomplete information will result in a lower rating. Supplemental questions are designed to help you present your qualifications for this position and will be rated based on the information that you supply. Please provide concise, descriptive and detailed information and highlight all of the areas in which you have developed expertise, matching your professional experience with the specific qualifications and abilities for each question. Resumes will not be accepted in lieu of completing the supplemental questions. By selecting yes below, you acknowledge that you have read and understand this application requirement.

• Yes
• No

02

Do you have experience using an HRIS system such as CAPS+ HR/Payroll, PeopleSoft or Kronos?

• Yes
• No

03

If you answered yes to question #2, please describe in detail your experience using CAPS+ HR/Payroll, PeopleSoft, Kronos or another HRIS system. In your response, please include your employer, job title and length of time in the position.

04

Do you have experience processing, or have you assisted with processing Family Medical Leaves of Absence (FMLA), Pregnancy Disability Leaves (PDL) and/or California Family Rights Act Leaves (CFRA)?

• Yes
• No

05

If you answered yes to question #4, please describe in detail your experience processing the types of leaves of absence listed below: Family Medical Leave (FMLA) Pregnancy Disability Leave (PDL) California Family Rights Act Leave (CFRA). Please include your employer, job title and length of time in the position.

06

Please describe in detail your experience managing personnel records and processing performance reviews. In your response, please include your employer, job title and length of time in the position.

07

Do you have experience processing workers compensation claims?

• Yes
• No

08

This is an onsite position based out of OCERS headquarters in Santa Ana, CA. Are you able to work onsite Monday - Friday?

• Yes
• No

09

As a public agency committed to transparency and ethical conduct, OCERS requires candidates to disclose any outside business activities. Are you currently engaged in any outside business activities?

• Yes
• No

10

If you answered "Yes" to the above question, please provide a brief description of the outside business activity, including the nature of the business and your role or involvement.

11

I certify that all statements made in this Supplemental Questionnaire are true and complete to the best of my knowledge. I understand that any false statement(s) of materials facts or omissions may subject me to disqualification.

• Yes
• No

Required Question

Employer County of Orange

Address 400 W CIVIC CENTER DRIVE

Santa Ana, California, 92701

Phone 714-834-2555

Website https://hrs.oc.gov