HUMAN RESOURCES SPECIALIST VI (EMPLOYEE CLAIMS) - OAHU
Salary
See Position Description
Location
Island of Oahu
Job Type
Various
Job Number
26-0204
Department
Human Resources Development
Opening Date
05/20/2026
Closing Date
Continuous
Recruitment Information
Recruitment Number 26-0204 - The current vacancy is with the Department of Human Resources Development, Employee Claims Division.
Salary: $6,535 to $7,952 per month (SR-26, Step D to I)
Note: Hiring rates will be based on availability of funds, the applicants qualifications, and other relevant factors.
A continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaiis Civil Service Job Opportunities Listing page of our website.
Duties Summary
The position serves as the section supervisor in the Claims Management Branch and also participates in the administration of a self-insured workers' compensation program for all Executive Branch employees (excluding the Department of Education, University of Hawaii, and Hawaii Health Systems Corporation), Charter School employees, and the Legislature. The program has primary responsibility for administering the development and maintenance of the State's workers' compensation program in compliance with the Hawaii workers' compensation and related laws.
The duties and responsibilities of this position include assigning and reviewing the work of subordinates engaged in processing workers compensation claims; providing on-going training to subordinates and assisting in conducting statewide claims processing training sessions; handling the most complex workers compensation claims cases; attending administrative hearings; and making recommendations for the improvement of the employers statewide workers compensation programs.
Minimum Qualification Requirements
To qualify, you must meet all of the following requirements:
LEGAL AUTHORIZATION TO WORK:
The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.
Basic Education/Experience: A bachelors degree from a regionally accredited four-year college or university.
Selective Certification - Workers Compensation Claims Management Experience: Three and one-half years (3-1/2) years of experience in the area of workers compensation, which involved investigating and monitoring questionable claims, recommending/determining the employers position, preparing and recommending settlement offers and negotiating settlements, developing the employers case and representing the employer in hearing and on contested cases.
Applicant must have thorough knowledge of workers compensation laws, regulations and procedures, the ability to represent the employer in investigating and monitoring claims, recommending and the employers position, examining and managing claims, recommending and negotiating settlements, and developing the employers case and representing the employer in hearings and contested claims.
Staff Specialist or Supervisory Experience: One (1) year of Staff Specialist or Supervisory Experience of the type and quality described below:
A. Staff Specialist Experience: Human resources specialist experience performing work regularly encompassing difficult and complex situations and problems in a given human resources specialty with responsibility for furnishing advisory services to management in the overall aspects of program development and evaluation; or human resources specialist experience performing extensive and intensive work in a given area of specialization, working on the most complex and difficult assignments in the areas of program development and evaluation, development of new and revised procedures, review of working situations to be sure that departments are following guidelines for sound human resources practices, recommending legislation or studying impact of proposed legislation, and engaging in human resources research aimed towards improving the human resources system.
OR
B. Supervisory Experience: Experience in the field of human resources management which included (1) planning and directing the work of others; (2) assigning and reviewing their work; (3) advising them on difficult problems; (4) training and developing subordinates; and (5) evaluating their work performance.
Substitutions Allowed: Relevant substitutions as described in the Minimum Qualification Requirements, will apply.
The information provided above represents a summary of the complete Minimum Qualification Requirements. To view the Requirements in their entirety, please CLICK HERE.
02871:012716:73:JT
Other Information
The State of Hawaii complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre-employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.
PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM
The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.gov/manage-loans/forgiveness-cancellation
ELECTRONIC NOTIFICATION TO APPLICANTS
The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.
Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.
TESTING INFORMATION
The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.
In-person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in-person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.
Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.
CLICK HERE for further information about Equal Employment Opportunity, the Merit Civil Service System, Citizenship and other requirements, Reasonable Accommodation, Veterans Preference, Examination Requirements, and the State Recruiting Offices Levels of Review.
YOUR JOB BENEFITS WITH THE STATE OF HAWAII
The State of Hawaii offers its employees who are members of the civil service a range of benefits. Some benefits are offered as a result of collective bargaining agreements and changes may occur.
A summary of these benefits, which is based on full-time employment, is listed below.
Note: Benefits for NON-CIVIL SERVICE appointments will be provided by the hiring department at the time of interview.
With Civil Service modernization, effective July 1, 2002, employees appointed to temporary positions may also gain membership in the civil service upon satisfactory completion of an initial probation period of at least six months. As a temporary member of the civil service, you will be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits afforded to members of the civil service, with the exception of return rights and placement rights associated with a reduction-in-force of a permanent member of the civil service.
Paid Holidays
You may be eligible for 13 paid holidays each year; 14 holidays during an election year.
Paid Vacation
You may earn vacation leave at a rate that other employers find tough to match - 21 days each full year from the FIRST year of employment. This compares to an average of 10 days offered by private companies. You may accumulate up to a total of 90 days (720 hours) of vacation.
Paid Sick Leave
You may earn sick leave at the same rate as vacation - 21 days per year from the FIRST year, and there is no limit on the amount you can accumulate. Expectant mothers may also use sick leave for pre-natal or post-natal check-ups or any illness related to pregnancy. Plus, unused accumulated sick leave may eventually be used to increase your retirement benefits in certain situations.
Other Leaves
Reasonable time off with pay may be provided for jury or witness duty, a death in the family, some military duty, and donation to the Blood Bank. Leave sharing donations may be granted to eligible employees who have serious personal illnesses or injuries or need to care for a seriously ill or injured family member. Various leaves without pay may also be granted with full re-employment rights.
Health Insurance
The State pays a part of the premiums for each employees enrollment in a State sponsored Medical, Drug, Vision, and Dental Plan. For more information, visit the Employer Union Trust Fund website www.eutf.hawaii.gov for coverage and options.
Group Life Insurance
The State provides a free life insurance policy for employees.
Retirement Plan
The State contributes to a retirement plan for eligible employees. Generally, employees under the Hybrid Plan with 10 years of credited service and who have reached 65 years of age or have 30 years of credited service and have reached 60 years of age may retire and receive benefits. To find out more about the options you have, go to http://ers.ehawaii.gov.
Premium Conversion Plan
Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld.
Flexible Spending Accounts
Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis.
Transportation Benefits
Participating employees may increase their take-home pay by having the State deduct qualified transportation expenses (i.e. eligible parking fees, monthly bus passes for TheBus, fare coupons for The Handi-Van, Vanpool Hawaii participation fee, etc.) through pre-tax payroll deductions.
Deferred Compensation
The State offers employees a voluntary pre-tax retirement savings plan designed to give employees a tax break today and an opportunity to build a retirement nest egg through voluntary payroll deductions. Several types of investment options are available.
Temporary Disability Insurance
Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program.
Social Security
As an employer, the State also contributes to an employees social security account.
Promotions & Transfers
For employees with membership in the civil service, the State offers promotion and transfer opportunities throughout the State Executive Branch.
Training & Continuing Education
The State supports developmental activities related to an employees work. In many departments there are numerous in-service training opportunities available. Sabbatical leaves with pay are available for qualified employees.
Travel Expenses
The State may pay for certain business related travel expenses including mileage reimbursement for use of a personal car during work, airfare, meals and lodging expenses for trips to neighbor islands or out of state.
Incentive & Service Awards
The State has a program that recognizes employees for their years of service and provides cash awards for their superior accomplishments and other contributions that improve State operations.
Union & Collective Bargaining
Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employees job is excluded from collective bargaining.
The above information is solely intended as a summary of the benefits available to State of Hawaii employees and is subject to change. Whether or not you are entitled to a particular benefit will depend on your specific appointment and employment status (included, excluded, exempt, non-exempt). Please refer to the appropriate collective bargaining agreement or executive order and all applicable laws, rules, policies, or plan documents for further details. Nothing herein shall be deemed as creating an employment contract, promise of employment, promise of continued employment, or obligation of any kind on the part of the State of Hawaii.
CLICK HERE for more information on the State of Hawaiis Benefits At-A-Glance.
The State of Hawaii is an Equal Opportunity Employer
Revised 01/13
01
RECRUITMENT SURVEY (MANDATORY) Completion of this survey is mandatory. You must select one option; multiple selections permitted. The information you provide will be used to improve our recruitment efforts. We appreciate your cooperation.
What led you to explore career opportunities with the State of Hawaii?
02
EMPLOYMENT STATUS SURVEY #1
Completion of this survey is mandatory. You must select one option. This information will assist us with our recruiting efforts. We appreciate your cooperation.
Which of the following reflects your current employment status?
03
EMPLOYMENT STATUS SURVEY #2
Completion of this survey is mandatory. This information will assist us with our recruiting efforts. We appreciate your cooperation.
If you selected recently laid off in response to Employment Status Survey #1, please indicate the name of the employer from which you were laid off.
If you selected other in response to Employment Status Survey #1, please explain.
if these two options do not apply to you, please indicate "N/A."
04
APPLICANTS ACKNOWLEDGMENT - REQUIRED SUPPLEMENTAL QUESTIONS
The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the qualification requirements and/or your final score. Failure to provide detailed and complete information may result in your application being rejected or receiving a lower score.
Please do not submit a resume in place of completing the Supplemental Questions.
You must submit verification (e.g., copies of official transcripts or diploma as instructed below) in order to receive credit for education. In general, proof of education downloaded from and/or submitted through the internet will not be accepted. Education obtained outside the United States must be comparable to education earned at a regionally accredited school in the United States. We also reserve the right to request further information about your academic program, evidence of comparability (e.g. foreign credential evaluation), or an original transcript.
To receive credit for substitute, temporary assignment, internship or volunteer experience, you must submit an official letter of verification. The letter should include the job title, employment dates, number of hours worked, a description of the duties performed, and a contact name and phone number.
Any information you submit may be verified.
Supporting documents must be either electronically attached to your application or submitted to our office at: State of Hawaii - Department of Human Resources Development - 235 South Beretania Street, 11th Floor - Honolulu, Hawaii 96813.
05
APPLICANTS ACKNOWLEDGEMENT (Continued)
Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified.
In general, concurrent experiences and/or education will not be double credited unless otherwise specified.
Your possession of the required amount of experience will not in and of itself be accepted as proof of qualification for the position. The overall paid or unpaid experience must be of such scope and responsibility as to conclusively demonstrate that you have the ability to perform the duties of the position.
Our calculation of experience will be based upon a full-time, 40-hour work week. Part-time experience will be pro-rated.
Example: Twelve months of experience at 20 hours/week will be pro-rated to six months of experience. Also, hours worked in excess of 40 hours/week will not be extra credited.
Example: Twelve months of experience at 60 hours/week will be credited as one year of experience, not one and a half years.
06
APPLICANTS ACKNOWLEDGEMENT-MINIMUM QUALIFICATION REQUIREMENTS (Complete information and details)
The information provided in the job announcement represents a summary of the complete Minimum Qualification Requirements. A link to the Minimum Qualification Requirements has been provided in the job announcement. Please review the requirements in their entirety.
07
EDUCATION REQUIREMENT
Please indicate how you meet this requirement by selecting one of following choices. (Refer to the Minimum Qualification Requirements for more detailed information.)
In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.
NOTE: If you are using relevant work experience in lieu of a Bachelors degree to fulfill the Education Requirement, you must clearly describe this work experience in your application and resume. In order to receive credit, this experience must be comparable in scope, level, and quality to knowledge and skills gained via completion of study leading to a Bachelors degree as specified in the Minimum Qualification Requirements.
08
WORKERS COMPENSATION CLAIMS MANAGEMENT EXPERIENCE REQUIREMENT
Do you have at least three and one-half (3 1/2) years of progressively responsible professional work experience in the area of workers compensation as described in the Minimum Qualification Requirements?
If you do not possess this experience, please indicate N/A below.
If you do possess this experience, please provide the following information to address your relevant background.
All employment information listed below should also be listed on your resume. Address each change in employer or position separately. The information for EACH employer/position should include:
A. Employers name, your official job title, complete dates of employment (mo/yr to mo/yr), and the average number of hours spent collectively on the duties described below.
B. Describe this company. What were its major departments? What kinds of services did it offer? To whom (describe clients)?
C. In which department did you work? How many and what kinds of staff did it employ (give number and job titles)?
D. What was the primary focus of your position? What were your major duties and responsibilities?
E. Describe your professional work experience as it relates to workers compensation claims management, if any, in each of the following areas. Describe in detail the specific tasks you performed and responsibilities you held. Give relevant examples.
Knowledge of workers compensation laws, regulations and procedures.
Investigating and monitoring questionable claims.
Recommending/determining the employers position.
Preparing and recommending settlement offers and negotiating settlements.
Developing the employers case and representing the employer in hearings on contested cases.
F. How did your workers compensation duties and authority differ from those of your own supervisor?
G. Did this employer have a separate corporate office or officer who was ultimately responsible for worker compensation matters? If so, what was the relationship of your position to that entity?
Be specific and complete in your responses. Employers and each position held must be identified in your resume. We do not make assumptions.
If your write up and resume are unclear, you may be asked to provide a copy of your official Job/Position Description.
09
Provide two (2) workers compensation claims cases in which you were responsible to manage from start to finish. Based on confidentiality matter, just provide the outline of the cases assigned and the processes in which you managed the cases. If you do not have this experience, please indicate N/A below.
Include the following: Employer, your position title/level and your supervisors name/title.
The scope and level that the department is recruiting for is senior, managerial or higher level. All processing clerks/assistants shall not meet the selective certification requirements for this position.
NOTE: Should you respond to this question "REFER TO MY RESUME" your application will be rejected as incomplete/does not meet minimum qualifications requirements.
10
PARTIAL SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE
Please indicate if you are using the substitution to meet the specialized experience requirement.
In order to receive credit for your academic training, you MUST SUBMIT a legible copy of your OFFICIAL TRANSCRIPTS by attaching it to your online application.
11
STAFF SPECIALIST OR SUPERVISORY EXPERIENCE REQUIREMENT
Do you have at least one additional year of Staff Specialist or Supervisory Experience within a human resources program, and as described in the Minimum Qualification Requirements?Important Note: Please read the complete MQRs to ensure that your resume will clearly address ALL facets of each Requirement. Failure to specifically address ALL facets of ALL the Requirements may result in your application being delayed or rejected.
By answering Yes, you acknowledge you understand and will ensure that your application,resume and attached documentation will clearly demonstrate your possession, knowledge and understanding of the Staff Specialist or Supervisory Requirement.
12
STAFF SPECIALIST OR SUPERVISORY EXPERIENCE:
Do you have at least one additional year of Staff Specialist or Supervisory Experience within a human resources program, and as described in the Minimum Qualification Requirements?
If you do not possess the experience, indicate None or N/A below.
If you do possess Staff Specialist or Supervisory Experience, please provide the following information to address your relevant background.
All employment information listed below should also be listed on your resume. Address each change in employer or position separately. The information for EACH employer should include:
A. Employer, dates of employment (from month/year to month/year), average number of hours worked per week and your job title.
B. Supervisory Experience - Describe your supervisory experience in this position, including the following (1-6), or indicate n/a if not applicable to this position:
Number of employees under your supervision and their job titles.
Planning and directing their work.
Assigning and reviewing their work.
Timing and scheduling their work.
Advising them on difficult problem areas.
Training and developing new employees.
D. Staff Specialist Experience - Describe your staff specialist experience in this position, including the following (1-6) below, or indicate n/a if not applicable to this position:
Experience performing work regularly encompassing difficult and complex situations and problems in a given human resources specialty.
Experience furnishing advisory services to management in the overall aspects of program development and evaluation.
Development of new and revised procedures.
Review of working situations to be sure that departments are following guidelines for sound human resources practices.
Recommending legislation or studying impact of proposed legislation.
Engaging in human resources research.
Be specific and complete in your responses. Employers and each position held must be identified in your resume. We do not make assumptions.
If your write up and resume are unclear, you may be asked to provide a copy of your official Job/Position Description.
13
EMPLOYER USE ONLY. VETERANS PREFERENCE
Required Question
Employer State of Hawaii
Address DHRD - Employee Staffing Division
235 S. Beretania Street, 11th Floor, Honolulu, Hawaii, 96813-2437
Phone 808-587-1111 or 1-877-447-5990 (TTY)