Human Resources Specialist (20697397) Human Resources Department

Description Open Until Filled-Apply Immediately Interviews TBD

Resumes are not accepted in lieu of completing a city application.

DEFINITION

Under general direction performs complex and responsible technical and clerical work for the Director of Human Resources and as administrative support to the Citys Human Resources Department. Completes related work as required.

DISTINGUISHING CHARACTERISTICS

An incumbent in this position is a Human Resources generalist performing a wide range of personnel assignments in administering and processing health and welfare benefits, managing the administrative duties associated with the Personnel Board and overseeing the preparation and management of all employee requisition and action forms, managing the office and providing administrative support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, Human Resources Analysts, and Human Resources Specialists.

EXAMPLES OF DUTIES

Including but not limited to:

• Maintaining frequent sensitive and critical contacts with public and private agencies, other departments, professionals, and officials
• Transmits information, decisions, and directives
• Answers inquiries by phone or email, investigates and resolves complaints or provides information, explains departmental or City procedures
• Exercises judgment in giving information and proper disposition of problems
• Composes correspondence and prepares reports
• Maintains and files employees personnel records and other departmental records
• Provides information to employees regarding benefits
• Screens telephone calls and visitors, receives screens and routes incoming mail for appropriate action, and follows up on its disposition
• Arranges for meetings and conferences and assists in providing material on information to be discussed
• Interprets and applies rules and regulations of the classified service
• Keeps abreast of pertinent information and changes in City procedures and regulations

Prepares inter-office memoranda and requisition forms, elicits employee evaluation forms for all departments by preparing and transmitting initial forms. Manages performance appraisal forms for distribution in accordance with established procedures. Serves as Assistant for the Personnel Board, other related meetings and disciplinary and appeal hearings by collecting, preparing, and sending agendas, taking and transcribing minutes, and typing and distributing minutes and other material. Processes and manages distribution of retiree health reimbursement checks. Administers Department of Motor Vehicles (DMV) Pull Program, tracks employee driving records, and issues quarterly department list of commercial drivers medical expirations. May assist in responding to internal and external surveys. May assist department personnel with data entry on applicant tracking program, proctoring Civil Service examinations, in administering certification of active Civil Service Employment Lists using applicant tracking program, and assists with City-wide events. Processes employee separations and cafeteria plan worksheets, enters employee information into ERP system, tracks employee trainings, and processes invoices.

Provides support to the Director of Human Resources, Assistant to the Director of Human Resources, Senior Management Analyst, Human Resources Analysts, and Human Resources Specialists. Administers the documentation requirements of the 1986 Immigration and Control Act. Prepares and processes required Human Resources forms such as new employee forms and employee Action Forms. Assists with preparation and publication of the employee newsletter. Maintains and orders office supplies and other duties as assigned.

MINIMUM REQUIREMENTS

Ability to Communicate effectively both orally and in writing, speaks to and direct large groups, Interacts positively and cooperate with co-workers, responds politely to customers, works as a team member, functions under demanding time pressure, responds in a positive manner to supervision, attends work and perform duties on a regular and consistent basis. Understands and applies instructions, rules, regulations, and policies, including the Citys Rules and Regulations of the Classified Service, analyzes processes and schedules detailed work accurately, learns, understands, and communicates employee benefit parameters and regulations, learns and uses Microsoft Office Suite applications, Human Resources Information System (HRIS), applicant tracking system, and other City software programs. Transcribes proceedings at meetings of commissions, boards, or special committees, exercises good judgment in matters of a confidential nature, works independently in absence of supervision.

Knowledge of Appropriate English grammar and spelling, current office equipment and methods, including operation of computer programs, including advanced competent use of Microsoft Word, record keeping, and organizational practices, basic arithmetic, and certain federal, state, and municipal personnel regulations.

Education

Graduation from high school or equivalent and an Associate of Arts (AA) degree.

Experience

A minimum of two years of experience in administrative and Human Resources technical work that involved regular contact with the public.

License

Possession of a valid Class C California Drivers License.