Human Resources Representative On Call

Position Summary: This position is responsible for the HR File Room, data entry and department ordering in addition to assisting the HR team when needed.

Engagement Expectations:

We believe that team member engagement is the basis for a great culture and superior guest service. During every interaction, we display three behaviors:

• Smile, display energy and open body language
• Proactively greet team members and guests, initiating interaction to provide service
• Always use a positive parting remark to end the conversation

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following;

• Manage daily oversight, organization, resources, and all timely filing of the Personnel File Room.
• Add material to hard copy files and update digital records with timeliness and accuracy.
• Partner with HR Team Members to ensure adequate backup and coverage (including developing a filing plan for heavy volume periods such as Handbook Acknowledgements, Performance Appraisals etc. for HR management approval).
• Comply with Company and Human Resources confidentiality, ethical requirements and Team Member Handbook policies and procedures.
• Maintain confidentiality and ethical requirements according to the Team Member Handbook.
• Performs other duties as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Must be 18 years of age or older.
• One (1) year of filing experience
• Excellent communication skills, both written and oral at all levels of the organization
• Basic computer skills required: Microsoft Office or equivalent tool and HRIS systems
• Must have excellent guest service (internal and external) skills
• Must be able to work with high volumes of confidential information in a professional manner
• Demonstrated ability to handle difficult and challenging people and, interpersonal situations
• Must be detail oriented with excellent organizational skills
• Must have the ability to multi-task in a fast paced work environment.
• Ability to successfully fulfill the pre-employment process.
• Ability to work flexible shifts and days of the week including holidays.
• Ability to obtain and maintain all necessary licensing.

Physical and Mental Demands:

• Regularly required to see, walk, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms.
• Frequent walking, standing, kneeling, twisting, bending, and lifting.
• Must occasionally lift up to 25 pounds.
• Able to work with others while maintaining a positive and courteous demeanor.